The chairs are fantastic and durable. We got five of them to put around our gas firepit, and have ordered two more with a table. Had a broken piece when we opened one of the boxes, but customer service was extremely friendly and shipped out a new part after filling out some paperwork. Got the part in less than a week.

We've got 10 of these chairs at our company's HQ. They are tough, comfortable, and "almost" indestructible. After a decade, or so, one of them showed a broken back slat. I contacted Lifetime, sent them a photo, and got a replacement slat, free of charge, in less than a week.

I bought two of these chairs four years ago as an anniversary gift, and by my and I love them. Suddenly, one slat in the seat abruptly broke. I called Lifetime, expecting to have to pay for a replacement, as the 2-year warrantee had expired, but they promptly sent me a replacement seat section -- not just the slat -- and for free. Talk about blowing away my expectations.

Bought four of these a few years ago. We live in New England so getting something durable that could survive the winder months without need for maintenance or cleaning was key for us. A couple years ago we added another pair and just this week another pair on top of that. The chairs have held up very well and there's essentially no difference between the ones we just assembled and the ones that have been outdoors for years. Very happy with them.

First of all, the four Lifetime adirondack chairs we bought 5 years are beautiful and comfortable! We did have one slat crack and customer service was amazing and so helpful. They explained it would take a while because of shipping issues but they were happy to send out a new replacement piece. I just received it!

You must really adhere to the "do not tighten" in the directions. Nevertheless, the last part of lining up the screws was difficult and required ingenuity to pull the pieces together. I propose that the screws should be pointed to better guide into the pre-drilled holes.

Bought my first set (2) of these last year. Very happy with them. Bought second set a week ago. One issue - a slat on one seat was cracked near bolts. Contacted Lifetime, requesting a replacement slat, and they informed me that they are sending me a replacement chair! Amazing customer service!!!

The customer service personnel was great. The warranty program stinks. Since my units were just over 2 years old I had to pay for shipping and replacement pieces that broke on the adarondak chairs. Then when I got the order half of the order was missing and needed extra shipment.

Just received and put together 2 of these chairs. Great product quality. The only thing keeping me from excellent rating was assembly effort. Definitely could be improved as assy took me ~45-60 mins each. Parts fit together well, but access to screws difficult at many locations. Overall, very pleased with result

This is a nice chair and relatively easy to put together. It is also very comfortable. The only two things to note are what others have mentioned: 1. Make sure you do not sit on it directly with any sun screen still on your body or it will stain the chair and 2. Because this is not real wood, you need to be careful when putting it together so it does not crack. Otherwise, it is an absolutely beautiful and comfortable chair.