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Customer reviews for Lifetime Weather-Resistant Adirondack Chair for
Lifetime Weather-Resistant Adirondack Chair
4.3 out of 5 stars
stars519 ratings442 reviews
  1. 5 stars69% (359)
  2. 4 stars14% (73)
  3. 3 stars5% (26)
  4. 2 stars5% (28)
  5. 1 star6% (33)

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Showing 51-60 of 442 reviews
Jun 11, 2020
Kimberly
5 out of 5 stars review

Verified Purchase

Lovely Chairs & Amazing Customer Service

Our family ordered 2 and 1 arrived with a crack from shipping. The customer service was fabulous and absolute gem. With ease she addressed the issue and ordered us a replacement. The assembly was straightforward, good directions and accomplished it with the help of a 6 year old. Very happy with the product, value and customer service.

Review from lifetime.com
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Mar 10, 2021
Kimm
5 out of 5 stars review

Verified Purchase

Great product and excellent customer service.

I just got my four chairs assembled and I love them. One of the slats had a slight crack in it but customer service took care of this quickly. Time will be the true test but them seem to be durable. They are very comfortable as well. Shipping was fast and the whole process was easy. I will definitely shop with this company in the future.

Review from lifetime.com
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Jul 30, 2020
MattS
5 out of 5 stars review

Verified Purchase

Excellent Customer Service, Even in a Pandemic!

I purchased 2 Brown Adirondack Chairs. One of them arrived damaged. I contacted customer service and they solved the problem in no time! I can’t wait to sit outside and enjoy my front porch in these chairs for years to come. Lifetime really stands by the quality of their product. Thank you!

Review from lifetime.com
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Feb 3, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Great customer service

I have during the holidays purchased 8 of these chairs for both my family and my son's family and they arrived earlier than expected and we built them quickly. After the holidays, my wife and I decided to purchase two more. One of them arrived and we noticed a damages part and we contacted their customer service. The part we needed was on backorder but they are sending us another chair to use for parts in case there is any other damage as well. They just sent this new chair but we anticipate no issues.

Review from lifetime.com
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Oct 30, 2021
Rick
5 out of 5 stars review

Verified Purchase

Replacement Part

Had a broken slat on two of the Adirondack chairs I purchased in May of 2020. Called Customer Service for assistance in obtaining two new slats. The Representative I reach was professional, knowledgeable, pleasant and courteous. She resolved my problem instantly and beyond my expectations.

Review from lifetime.com
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Aug 3, 2020
Jeremy
4 out of 5 stars review

Verified Purchase

Great Chairs, but beware of hardware issues

These chairs are fantastic to sit in, but a little disappointed in the hardware. The screws strip easily and the arm rests are so thin that the screws poke through if you slightly go past the surface on the back side. They should use either shorter screws OR make the armrest thicker.

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Jul 12, 2020
Donna
3 out of 5 stars review

Verified Purchase

One of 2 Chairs damaged when received

Bought 2 of these chairs. One was damaged (bakc had boken faux wood piece), could not be assembled and had to be returned/ replaced. Hopefully, the return/ re-reorder process will go smoothly. FYI. the other chair is easiest to assemble if you have a drill as there is a special bit included to use to screw in the screws. If you ack a drill it will take a long time to assemble.

Review from walmart.com
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Aug 6, 2020
Supercheapo
4 out of 5 stars review

Verified Purchase

Great project for an afternoon

These would be great for someone with lots of time, room to construct, and most importantly, a power screw driver. Every piece and slat needed to be put together. There were no less than 30-40 screws that needed to be driven with a power driver so they wouldn’t forever be coming loose. I got them for my daughter who lives in a tiny apartment and has no room for anything extra, including a seldom used power driver. These will have to wait until she has a different circumstance. Returned!

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Jul 28, 2019
Pauli3
5 out of 5 stars review

Verified Purchase

Excellent Customer Service

Purchased 6 of these chairs from Costco a few years ago. Recently one of the chair seat slats broke. Called to request a new replacement slat. Part no longer available and a seat replacement was not the best option. Lifetime is replacing the chair. Purchasee

Review from lifetime.com
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Sep 9, 2019
JohnnyLee
5 out of 5 stars review

Verified Purchase

Great product.

These chairs are rock solid for sure. There in the sun all day, every day and not a hint of fading at all. Their Customer Service is outstanding! We needed a replacement are on one of the 4 chairs we bought. When we contacted them about it, they were very helpful and shipped it out to us for free and we received it a couple of days after the request. That's why their ratings are really good. Great product, great customer service! Would buy from them again in a heartbeat.

Review from lifetime.com
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