This is a great chair at a very good price. Solid and heavy. I would suggest you buy an Allen wrench set with an extension as there are a lot of screws require a fair amount of force to turn. Make sure you do not over tighten the screws until all pieces are completed. I made that mistake on the first chair. The second shirt took me less than an hour to assemble.

We just purchased our 4th Adirondack Chair. Excellence #1 is that the quality and comfort are exceptional. Extremely glad that we purchased these chairs rather than our other options. Excellence #2 is the customer service. There was one little issue with one of the chairs when we opened the box. It was a delight dealing with their customer service, and their solution went above what we expected. Extremely gald that we chose this company for our outdoor furniture. Could not be more satisfied.

I purchased 2 Adirondack chairs in 2014. My Husband and I have loved these chairs, unfortunately one of the legs broke on one of the chairs. I called and talked to the representative and she helped me order a new leg within a couple of minutes. She was polite and friendly. So happy to have my chair fixed!

I love these chairs. I have several. They look great after serveral years of use. One of the slats broke. I sent an email to inquire about a replacement slat. Within a day, response from CS team. Wanted my address and shipped a new slat !! No Charge !!! Awsome ! Will buy more from Lifetime !

I bought 6 back in March and it’s now June. I’ve only put two together because they are the most annoying things in my life. Tonight I decided to do a third, and it took me 3 hours and 45 minutes and I left it without 4 of the screws because I literally couldn’t get them in. I would have laid someone $50 a chair for them to come prebuilt. I’m going to return the other three. Must have patience and be super strong to build these. It’s bitter sweet because these chairs are amazing and super sturdy.

We bought five of these chairs. One had several broken parts and another had a few smaller parts that were chipped. We were able to get those parts replaced quickly and without hassle. Putting the chairs together was more challenging than anticipated but once together, they are beautiful and comfortable. We are always very happy with our lifetime products and experience. This is what keeps us coming back every time we need something.

Our family ordered 2 and 1 arrived with a crack from shipping. The customer service was fabulous and absolute gem. With ease she addressed the issue and ordered us a replacement. The assembly was straightforward, good directions and accomplished it with the help of a 6 year old. Very happy with the product, value and customer service.

Replaced my aging wooden Adirondack chairs with this model after my neighbor bought 4 of these to surround his fire pit. Love Adirondack chairs in general, and I see them everywhere, but admiring how well they fit in at my neighbor's house was the first time that I had ever inquired about where someone bought their chairs. Not overly challenging to assemble, and the second one goes faster than the first. Great look, great quality, and great customer service. I will definitely be adding to the 2 I purchased.

I have to admit, I am VERY impressed with the service at this company. The chairs are great and I had a minor issue on one (purchased several). They resolved ASAP without any issues. Products have issues (it happens), it is about what you do when you have an issue that matters. This company did an amazing job!

Thank you for your help in ordering replacement parts. Very polite and quick to respond. We love the chairs, unfortunately the wind blew them off our porch and broke a couple parts. However the fact that we can order parts saves much more than buying new chairs.