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Customer reviews for Lifetime Weather-Resistant Adirondack Chair for
Lifetime Weather-Resistant Adirondack Chair
4.3 out of 5 stars
stars519 ratings442 reviews
  1. 5 stars69% (359)
  2. 4 stars14% (73)
  3. 3 stars5% (26)
  4. 2 stars5% (28)
  5. 1 star6% (33)

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Showing 41-50 of 442 reviews
Feb 3, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Great customer service

I have during the holidays purchased 8 of these chairs for both my family and my son's family and they arrived earlier than expected and we built them quickly. After the holidays, my wife and I decided to purchase two more. One of them arrived and we noticed a damages part and we contacted their customer service. The part we needed was on backorder but they are sending us another chair to use for parts in case there is any other damage as well. They just sent this new chair but we anticipate no issues.

Review from lifetime.com
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Nov 20, 2019
FLCottoncandyskies
5 out of 5 stars review

Verified Purchase

Gorgeous, comfortable and sturdy

Just purchased so this review is based on the chairs out of the box and assembled. These chairs will be used around our fire pit in Florida. So with time, it will be interesting to see their durability. Back to the current time, first, they are very comfortable ergonomically. 4 adult members of my family who normally complain about any seating all gave thumbs up and one even ordered four chairs for herself. The arms are wide enough to hold your arm, cell phones a drink or two etc. Perfection. Sturdy and pretty heavy. Second, the gray is a win for our decor. Love it and I ended up buying two ottomans and four matching side tables. the ottomans are surprisingly comfortable too. Had some minor issue with delivered pieces, sent an email to customer service who responded within 24 hours and gave first class resolution. I am very pleased.

Review from lifetime.com
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Mar 10, 2021
Kimm
5 out of 5 stars review

Verified Purchase

Great product and excellent customer service.

I just got my four chairs assembled and I love them. One of the slats had a slight crack in it but customer service took care of this quickly. Time will be the true test but them seem to be durable. They are very comfortable as well. Shipping was fast and the whole process was easy. I will definitely shop with this company in the future.

Review from lifetime.com
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Jun 11, 2020
Kimberly
5 out of 5 stars review

Verified Purchase

Lovely Chairs & Amazing Customer Service

Our family ordered 2 and 1 arrived with a crack from shipping. The customer service was fabulous and absolute gem. With ease she addressed the issue and ordered us a replacement. The assembly was straightforward, good directions and accomplished it with the help of a 6 year old. Very happy with the product, value and customer service.

Review from lifetime.com
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Aug 3, 2020
Jeremy
4 out of 5 stars review

Verified Purchase

Great Chairs, but beware of hardware issues

These chairs are fantastic to sit in, but a little disappointed in the hardware. The screws strip easily and the arm rests are so thin that the screws poke through if you slightly go past the surface on the back side. They should use either shorter screws OR make the armrest thicker.

Helpful?7EG6G7STF9AC13598558863
Jun 20, 2021
TheReferee
5 out of 5 stars review

Verified Purchase

Adirondack Chair

The chairs are fantastic and durable. We got five of them to put around our gas firepit, and have ordered two more with a table. Had a broken piece when we opened one of the boxes, but customer service was extremely friendly and shipped out a new part after filling out some paperwork. Got the part in less than a week.

Review from lifetime.com
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Mar 8, 2022
MIke
5 out of 5 stars review

Verified Purchase

Very helpful in ordering replacement parts

Thank you for your help in ordering replacement parts. Very polite and quick to respond. We love the chairs, unfortunately the wind blew them off our porch and broke a couple parts. However the fact that we can order parts saves much more than buying new chairs.

Review from lifetime.com
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Jun 29, 2019
Grant
5 out of 5 stars review

Verified Purchase

Really Impressed

I received these and saw some feedback that assembly could be tricky. I found these to be very well made and sturdy.. Assembly was easier than I expected and some parts was partly put together. This is a very comfortable chair and matches my deck very nicely. I made a mistake during installation and damaged an arm and the customer service was available on a Saturday got me a replacement heading my way.

Review from lifetime.com
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Jan 4, 2021
Mike
5 out of 5 stars review

Verified Purchase

Great Chairs

My kids got us 2 more of these chairs, they are super and very comfortable, not to mention very sturdy. We live in the Sierra's with heavy winds at times, and so far these chairs have not been blown over like many others have. We highly recommend, and the company is super to work with as well. Thank you.

Review from lifetime.com
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Jun 20, 2024
Judith
2 out of 5 stars review

Verified Purchase

Chairs are amazing but SUPER hard to put together.

I bought 6 back in March and it’s now June. I’ve only put two together because they are the most annoying things in my life. Tonight I decided to do a third, and it took me 3 hours and 45 minutes and I left it without 4 of the screws because I literally couldn’t get them in. I would have laid someone $50 a chair for them to come prebuilt. I’m going to return the other three. Must have patience and be super strong to build these. It’s bitter sweet because these chairs are amazing and super sturdy.

Review from walmart.com
Helpful?7EG6G7STF9AC13598558863
reply from LifetimeProducts

We apologize about the frustration with the assembly of your new Adirondack chairs. We do have several assembly help options available if you run into questions, including; YouTube video tutorials, the BILT app, as well as our customer service department is always a great resource. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).