Hello! We appreciate your great review of your LG Washer. It’s wonderful to hear that the purchase, installation, and trade‑in process were all fast and easy for you. Even better that the washer is already working great and fitting right into your routine! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there! It sounds like your washer isn’t delivering the cleaning power you'd hoped for. If you’re noticing clothes not coming out fresh, double-checking settings like load size, water temperature, and cycle type might make a big difference. Also, a cleaning cycle can help if residue is impacting performance. For more support, the LG ThinQ app offers some handy diagnostic features, or feel free to send us a private message on social media @LGUSSupport for advice tailored to your specific model. Here’s to cleaner loads ahead! ^ Diego

Hey there. We understand your concern about the brown residue consistently appearing on your clothes after four years of use. It's also noted that you feel the water-saving feature prevents your clothes from getting fully wet. For some helpful tips on ensuring your clothes are cleaned properly, you can check out this resource: LG Washer: Clothing Not Clean Properly. We want to look into what might be causing this residue in your specific machine. Could you please send us a private message on social media @LGUSSupport with the model number of your washing machine? Knowing the model will help us explore potential causes and solutions for this issue. ^ Diego

Thank you for your feedback, we’d like to learn more and see how we can help. Reach out to us @LGUSSupport with your model number, we'd love to assist! ^Jose

Hey Jules! Thanks so much for sharing your feedback! We’re thrilled to hear that your LG washer is running quietly—peace and quiet are always a win! We’re always looking for ways to improve our products, and we’ll make sure your suggestion gets passed along to our team for future models. If you have any other questions or need support, feel free to reach out on social media @LGUSSupport. We're here to help. Cheers to happy washing! ^Joslyn

Thank you for sharing your experience with us! We’re so happy to hear that your new washer is working great and that you’re loving its spacious design. It’s awesome that you can wash so much more in a single load – that’s exactly the kind of efficiency we aim for! We appreciate you choosing LG and hope your washer continues to make laundry day a breeze! 🧺 ^Anthony

Hey there! Thanks for sharing your thoughts. The LG WT6100CW Top Load Washer has a variety of wash programs, but it doesn't specifically label cycles for whites and colors like some other models might. Instead, it offers options like "Normal," "Heavy Duty," and "Delicates," which can be used for different types of loads. If you're looking for a specific cycle for whites or colors, you might want to try the "Heavy Duty" cycle for whites, as it provides a more thorough clean. If you’d like, we can help you explore the available settings to find the best fit if you send us a private message on social media @LGUSSupport! ^ Diego