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Customer reviews for LG 4.3 cu. ft. Top Load Washer with TurboDrum for
LG 4.3 cu. ft. Top Load Washer with TurboDrum
3.6 out of 5 stars
stars41 ratings41 reviews
  1. 5 stars44% (18)
  2. 4 stars22% (9)
  3. 3 stars5% (2)
  4. 2 stars12% (5)
  5. 1 star17% (7)

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Showing 11-20 of 41 reviews
Apr 19, 2025
Happysonshine
2 out of 5 stars review

Damp items and another issue.

I was looking forward to using this washing machine. What has been happening is my clothes and other items come out damp. I just got the machine 3 days ago. I have read the manual and know about the cycles. I had 4 black pants and I put the cycle on Normal and the pants came out damp. We are not talking about jeans but dress pants. The next day I did my bedding and I put a spring comforter by itself and it was not big but again it came out damp. I put it on the bedding cycle.. I have had another washing machines but my clothes and bedding did not come out damp. I don't want to bad mouth anything I just want a washing machine that works good. Don't forget I got the machine 3 days ago and the company installed it. I also got white streaks on my black pants. I do use a HE detergent and I put 1 tbs spoon of HE detergent in the dispenser. Again there was only 4 black dress pants. I thank you for your time in answering these concerns. If you need pictures I can provide them but I thought you know what I am talking about.

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
reply from LG Digital Care Team - Diego

Hey there. We understand that clothes that are still too wet after a wash can slow down the drying process cause you to run more than one drying cycle. Regarding the white streaks on your black pants, this can sometimes happen if there's too much detergent being used, especially if the water isn't hot enough to dissolve it completely. Try using a little less detergent and see if a warmer wash cycle helps. Adding an extra rinse cycle can also help remove any leftover residue. It's also worth checking the washer's drain line filter for any clogs that might be preventing proper draining, as this can sometimes lead to residue on clothes. For the dampness issue with your clothes and bedding, we'd still like to get your washer's model number via private message on social media @LGUSSupport so we can explore potential causes and solutions specific to your machine. We'll be ready to connect with you and help you get the easiest laundry day. ^ Diego

Dec 20, 2024
Jen4975
5 out of 5 stars review

Ease of Use

[This review was collected as part of a promotion.] I've been using my washer for a while now and it was super easy to hook up and begin using. It has done a great job cleaning my clothes. The machine has been much easier to keep clean than my previous front load washer.

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
reply from LG Digital Care Team

Hi Jen, thank you for sharing your experience with the WT6100CW. It’s great to hear how easy it was to set up and that it’s been delivering such a solid clean. The low‑maintenance design is a nice upgrade from front‑load models, and we’re glad it’s been a smooth fit for your routine. For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Apr 17, 2025
Elizabeth128
1 out of 5 stars review

Nosy and terrible

The worse washing machine, doesn’t fit enough clothes and it’s super obnoxious. Once that washing machine is started. It is so loud that it wakes up everyone and interrupts sleep or focus time. I would never buy this again and I would not recommend this to anyone wanting to buy a new washing machine. If you live in an apartment, you would probably get complaints and have a washing machine removed from the property. I truly wish I could give this washing machine zero stars.

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
reply from LG

We're here for you, Elizabeth! Let's work together to see what we can do to make sure you and your family can get a good night's sleep without interruption from your LG Washer. Typically, noises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, or the washer not being level. We've got a helpful article that should help you troubleshoot the exact cause of the issue here: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. It even includes a helpful video if that's more convenient for you! Let us know if you need more help with your LG Washer on social media @LGUSSupport along with your contact information, model number, and steps you've tried. We'll be ready to help! ^Venus

Jun 25, 2024
Roleen
5 out of 5 stars review

[This review was collected as part of a promotion.] I recently purchased an LG Washing Machine. It was my first purchase of an LG product, but I was reassured by my daughter that LG products were of excellent quality. She has had her front loading LG Washing Machine for 20 years, and it is still going strong. I purchased a top loader without an agitator. I love how it weighs the clothes so the water level matches the size of the load. This feature is especially helpful in keeping our water bill under control. It is very attractive, and I love showing it to my friends. Laundry day is more enjoyable now.

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
Oct 31, 2024
Ann Lysenko
4 out of 5 stars review

Gentle on clothes

I always use the extra water feature because the Regular cycle does not cover the items with water. I do not use softener. Need instructions to empty water in the softener tray, it is always full with water after the wash cycle ends and tray cannot be removed Clothes come our very clean. So far pleased with your LG washer.

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
Nov 28, 2024
notc
3 out of 5 stars review

We got our washer yesterday, and I was very disappointed to learn that we cannot totally wash and rinse our clothes in cold water. We put the washer on cold but it switched back to warm during the rinse cycle. As we have to be very careful about how we use our hot water heater, this is an issue for us. It is also not great that we have to reprogram the washer every time we run a cycle. This washer also does not wring out as much water as our last impeller, and I am disappointed with how much water is left on the interior lip. Very disappointed in these features.

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
reply from LG Social

Hey there! Thank you for bringing this to our attention. We want you to be able to soak up every moment with your LG washer, because there’s nothing like breezing through your responsibilities smoothly! We have this helpful guide here: t.ly/9v_5R that'll provide you with step-by-step troubleshooting depending on what you're experiencing. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into it together with you! ^Joslyn

Aug 8, 2025
T pain
4 out of 5 stars review

Noisy

Goes from noisy to quiet ,squeaky sound, this is my first load wish me luck

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
reply from LG Digital Care Team

Thanks for sharing your first impression, it's normal for washers to make different sounds during their cycles, especially during the initial use. That squeaky noise may settle as the machine breaks in, but if it continues or worsens, reach us through social media @LGUSSupport for one on one help! ^Jose

Jun 17, 2025
Lizalmm
1 out of 5 stars review

Do not waste your money!

This washer is horrible, wouldn’t even give it one star if I could. Do not waste your money.

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
reply from LG Digital Care Team

Hey there, Liza! We want to make sure that you and your LG washer are taken care of, and we'd be more than happy to look into what's happening with you. Please send us a private message on social media at @LGUSSupport with your contact info, model number, and details about your unit, and we'll be ready to help you further! *Josh

Nov 17, 2024
Thefedster
5 out of 5 stars review

LG NICE

[This review was collected as part of a promotion.] Even though this is an LG base model it doesn’t feel or look that way. Appears very solid though we’ve only had this unit for a short time but are hopeful for a long relationship.

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
reply from LG

Hello. We’re delighted to hear that your LG refrigerator is making such a strong first impression. Even as a base model, it’s great knowing it feels solid, looks sharp, and is already fitting in well with your home. Here’s to that long, reliable relationship you’re looking forward to! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 17, 2025
dancingh2o
5 out of 5 stars review

Impressive performance & technology

Zero complaints since purchased last month. I have washed bedding galore and loads large and small. I have followed the directions assiduously. I am impressed with the technology and the performance. So far, so good.

Review from lg.com
Helpful?6X5LZJQR9K6G13598467799
reply from LG Digital Care Team - Diego

Hey there. Sounds like your washer has been delivering exactly what you need! Washing bedding and handling all load sizes with ease is a great sign of its performance. Glad to hear you're impressed with the technology—hope it continues to serve you well! ^ Diego