Welcome to the LG family! We are absolutely thrilled to hear you're loving your new WT6100CW. It's wonderful to know the spacious capacity is already making laundry day easier and that your first few loads have been a success. We know replacing an appliance is never ideal, so we're especially happy your new washer has been a welcome upgrade. Thank you for choosing LG and for recommending your washer to others. Here's to many years of dependable performance and effortless laundry days! If you ever need assistance, our LG CareQ team is always here to help at 1-888-542-2623, or via WhatsApp, live chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/

Thank you so much for sharing your experience with your WT6100CW! We love hearing that it’s the quietest washer you’ve owned in 55 years — that’s truly an incredible compliment for our team! We’re glad to know the quiet performance has stood out for you, although we understand your disappointment about the absence of a countdown timer. Feedback like this is genuinely valuable, as it helps us better understand the features customers would love to see in future models. We truly appreciate you taking the time to share your thoughts and thank you for choosing LG! If you ever need assistance or support, our team is always happy to help via chat or email at https://www.lg.com/ca_en/support/contact-us/ or by phone at 1-888-542-2623.

Thank you for sharing your detailed feedback on your new LG WT6100CW. We’re glad the Normal cycle is working well for you and appreciate your insight on the temperature controls; we will share your suggestion for more specific manual instructions with our team. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9p.m. Eastern Time. Thank you for choosing LG Electronics!

We’re delighted to hear you’re enjoying the quiet operation and the variety of cycle options available. A quieter laundry experience can make such a big difference around the home, especially during busy days. It’s also great that you explored the downloadable cycle feature for Gentle care. Having access to additional cycle options through the app adds even more flexibility and personalization to help care for different fabrics and laundry needs. We truly appreciate your feedback and thank you for being part of the LG family. Our LG CareQ Team is always here for you at 1-888-542-2623 or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

Hi, Shylo. We appreciate you sharing your experience with your LG WT6100CW Washer, and we want you to feel confident that we’re here to support you. We hear how the “hot water” message is keeping you from starting a cycle, and your note about already replacing the inlet valve helps narrow down what to look at next. This alert can appear when the washer detects reversed hoses, residual heat in the drum, or a temperature reading outside the expected range. Confirming that the hot and cold hoses are connected correctly, running a quick Cold Wash test cycle, and checking that the inlet screens are clear can help the washer read the water temperature accurately. Our guide walks through the steps to review: https://www.lg.com/us/support/help-library/lg-washer-how-do-i-fix-water-temperature-issues--20150721004117 If you’d like us to take a closer look at your unit or explore next steps together, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James

Hi. We appreciate you sharing your thoughts and rating regarding your LG WT6100CW Washer. We recognize your experience with residue remaining on your clothing and the tub maintenance of your appliance. To help prevent buildup and keep your laundry fresh, you can check our detergent residue troubleshooting guide here: https://www.lg.com/us/support/help-library/lg-washing-machine-troubleshooting-laundry-detergent-residue--20154755889312?srsltid=AfmBOoqYBsyoHssjUTXPsEW1HPv-CrNDULVdrg4VmGjVQBW2Ef3_Y1O4. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi. We appreciate you sharing your experience with your LG WT6100CW Washer, and we understand how important it is for your washer to fit smoothly into your home routine. This model is designed as a streamlined, essentials‑focused unit, and the chime volume can feel noticeable if you typically run loads at night. You can turn the sound on or off through the control panel settings, and this guide walks through the steps: https://www.lg.com/us/support/help-library/how-to-turn-onoff-the-washer-chime--20154464592039 If you’d like us to take a closer look at your setup or walk through any features together, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James