Our 7 year old Tempur-Pedic mattress was failing and we were not sleeping well. Customer Service directed me to their warranty qualifications. We were granted a new mattress via email within 2 days of submitting the warranty requirements. Our new mattress was delivered in 2 weeks as promised. Customer service was awesome. Because warranties usually have loop holes, we were prepared to purchase a new mattress. In fact, we had been shopping and were very close to making a competitor's purchase. I am so glad I made the phone call to Tempur-Pedic. We choose the firm. Although we thought the firm was a bit too firm, we slept 10 hours straight that first night without tossing and turning. We overslept (by 3 hours!), we were late for work, and it was worth it. The firm proved to be perfect.

Hi Team, I wanted to see what the alternatives are since I have not been completely happy with my bed full transparency is I do have a back issue due to a random physical assault by a stranger and it is imperative to me and also my care team to find an overall great back support product. Can you help here ? Your part could be potentially harmful for my back so I'm hoping there is an alternative

I'm sleeping much better on my Tempur-ProAdapt Firm mattress than I had been on my old and considerably softer mattress. Whether I sleep on my side or back I rest comfortably and awaken without the stiffness I experienced with my previous mattress. This is a fairly expensive mattress, but if you can fit it in your budget it's worth every penny. I don't regret for a moment having made this purchase.

My husband and I adore this mattress! This is the best mattress I have ever owned. We are in our 40's and so glad we bought a high quality mattress when we did. Both of our backs are in a comprised state and this mattress perfectly molds to you. Not too soft, not too firm, just perfect!! We purchased the adjustable frame. We feel pretty fancy, sleeping so luxuriously! You should do the same!

[This review was collected as part of a promotion.] Do a recent unexpected medical event I was forced to get a mattress that will meet my needs. We chose right. Best sleep ever. Perfect mattress, firm but comfortable. It gives the support you need, but with the softness all at the same time. The adjustable frame makes my life easier. I'm so glad I made this purchase.

It's a very comfortable bed. It took some adjusting. I would wake with sore shoulders but I was warned about the break in period. I now don't wake to sore shoulders. We do have an adjustable base. I get hot sleeping and this bed isn't a cool temperature bed. The dense foam holds heat. We have an upgraded mattress pad that's suppose to help but I still run hot. Keep in mind I live in MN and it was winter when I bought it. My wife even said she gets warm. I think I'm going to buy the mattress protector the sales man said people complained about being too cold. Great mattress but holds heat.

Our original tempurpedic lasted 15 years before getting worn. We bought another brand foam mattress at a lower cost. Started having backaches and sciatic nerve issues. After 88 nights returned it and got our new Tempurpedic. Instant relief and felt like our original tempur when it was new. Will never own anything else. These firm mattresses are wonderful.

I was pleasantly surprised of the as a whole the strength of the base, mattresses and flexibility (adjustable) in the bed.Although, we bought two twin XL's to make this king size bed - both sides - are really strong and do not give me worries that any part of the bed I sit on or lay on will fail.

[This review was collected as part of a promotion.] I have a very bad back and arthritis. My new tempurpedic purchase has help reduce the daily pain from my condition. The pillow and matress have improved my sleep and eased my pain. I highly recommend Tempurpedic

For the price and the fact that I ordered the mattress in soft, the bed still feels really firm and not at all like the ones displayed in the showroom. I woke up with aches the next day. I had to get a mattress topper to try and add some give to the mattress but again, there are plenty of options out there that will give the same results without the exhorbitant price.