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Customer reviews for bObsweep Dustin Self-Emptying Robot Vacuum & Mop with 100-Day Dock for
bObsweep Dustin Self-Emptying Robot Vacuum & Mop with 100-Day Dock
4.3 out of 5 stars
stars
2,254 ratings1,652 reviews
  1. 5 stars71% (1,604)
  2. 4 stars11% (248)
  3. 3 stars6% (135)
  4. 2 stars4% (93)
  5. 1 star8% (174)

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Showing 511-520 of 1,652 reviews
Aug 12, 2024
Reviewer name: MBBrice
5 out of 5 stars
5 out of 5 stars review

LOVE IT- Why Did I Wait So Long to Purchase???

I love my new bObsweep “Dustin” model Vacuum & Mop! This robot vacuum and mop works extremely well. It is quiet and easily maneuvers throughout my one-story home. It gets into the corners beautifully and goes over both normal & higher thresholds. I have not had to use my other more traditional vacuum since I bought "Dustin" a month ago. Setting up was easy and quick, mapping my home and the app was easy to manipulate. The one-page instructions for the first setup of the robot are clear and easily understood. I've used the mop twice and it does a good job. You don’t need to use too much water, and I added a little vinegar and floor wash to my water. The mop plate is easy to attach and remove when you use it. The mop pad can be washed in the washing machine. The only issue I had was hubby not picking up his socks on the floor and I had Dustin set to do a vacuum early in the morning before we woke. He tried to eat the sock and shut it down. I found it when I woke up and it didn't go far into the brush. It was a quick fix, and he returned to his base to recharge. I have cleaned the machine twice now, to keep it in optimal condition and I would suggest that, especially if you have someone with long hair in the home. The tool to clean the brush comes with it and it's effortless. I recommend the bObsweep Dustin Robot Vacuum & Mop. I loved it so much that my son bought one for his dog-loving home.

Helpful?5C1C90KW6QN613598009354
Jul 1, 2025
Reviewer name: no
1 out of 5 stars
1 out of 5 stars review

fail=returning it for refund.

just bought it. been on the phone and emial with tech support last 2 days. It took an entire battery charge to quick map my space and didnt get it all due to it stalling soo many times. I cant upload the pics of the mapped area but its missing huge chunks. -update. CS has been helpful but it appears the hardware doesnt have enough memory to retain all the map information-it deleted areas I had it map to save other map areas. Now i was told to save my map and then create a new map-now it wont let me map the new blank map. i was told to create a spot clean area in the spaces it missed in mapping. i created those spaces and then hit 'go' as instructed. it then within 1/2 second went-"cleaning...done" that fast.... and the robot NEVER moved. pretty close to returning it-will wait to see what CS says. I click on 'quick map' in the app and the unit blinks in response but does not move. it has the potential to be good but maybe i shouldnt have updated software like it wanted.

Helpful?5C1C90KW6QN613598009354
Apr 27, 2025
Reviewer name: Fawny
1 out of 5 stars
1 out of 5 stars review

Mine is a DUD! Returning!

I bought this online less than a month ago, it worked once, then disconnected to internet. I connected it twice and it keeps disconnecting. When I push the "go" button, it won't go at all. So it won't work online or offline. I contacted bobsweep support, followed their suggestions and still didn't work. I've spent a lot of time working with this vacuum. I'm at my wits end and am returning it to Sam's tomorrow. I wanted to order another but of course the discount $$ is now off.

Helpful?5C1C90KW6QN613598009354
Jul 8, 2024
Reviewer name: Brian
5 out of 5 stars
5 out of 5 stars review

Great Vacuum from an unbelieveable company.

My Dustin works so well I rarely have to use my regular vacuum. I just experiancd a problem with its wifi system that has failed and after contacting customer service who by the way were easy to contact, friendly and worked to resolve my issue and after not being able to resolve it sent me another new unit to replace it. Bobsweep company is awesome and an example of what customer service should be. They even returned a call when I hung up and didnt leave a messege. I bought another one...

Helpful?5C1C90KW6QN613598009354
Jul 31, 2024
Reviewer name: Dustin
5 out of 5 stars
5 out of 5 stars review

A Real Workhorse

I was ready to make my first purchase of a robotic vacuum, and after extensive research I decided on a bObsweep Dustin model. Sam's Club offered a great promotion, and I made the purchase. My primary criteria in making this decision were product features and reliability, customer service and value. I have been more than pleased in every respect after receiving my Dustin and putting it to work. Mapping, scheduling of cleaning jobs, cleaning performance and self-emptying are all outstanding. After years of trying to keep on top of pet hair issues, I have finally been able to get them under control. Gabe in customer service has been great in answering several questions about the software. In addition to walking me through some of the finer points of initial setup, he has followed up to make sure everything is working as expected (which it is). My carpets have never looked better and I couldn't be happier. The many positive reviews I read prior to making this purchase are certainly well deserved, and I highly recommend this vacuum.

Helpful?5C1C90KW6QN613598009354
Oct 8, 2024
Reviewer name: Bikn2lose
5 out of 5 stars
5 out of 5 stars review

More advanced features than my previous robot vac

I purchased this as my Dad already had gotten one and it worked great for him. I feel like it is a little more advanced than my older Roomba which basically just bounced off of things. So far so good with Dustin ! He has not fallen down stairs or went someplace he shouldn't. Hoping get a second one for downstairs. Very happy with this little guy.

Helpful?5C1C90KW6QN613598009354
Jun 20, 2024
Reviewer name: mecampo
4 out of 5 stars
4 out of 5 stars review

Dustin is dustin and moppin

We run Dustin every week with deep mopping and high vacuum power. We got 2 dogs in the house and as much as it gets most of their fur there are still some that are left out specially on corners and edges, the mop on the other hand, you can feel the clean smooth difference when it's done. Overall Dustin is doing good so far and I hope it will last long.

Helpful?5C1C90KW6QN613598009354
Mar 16, 2024
Reviewer name: TJB
5 out of 5 stars
5 out of 5 stars review

Great machine

This is a great, straight forward machine. So far it has worked flawlessly. It was easy to set up and love the self-emptying feature. I was a little worried that the bag would fill up quickly since I have a yellow lab that sheds ALOT. So far Dustin has dumped around twenty times and there is still room in the bag. I am completely satisfied with my Dustin.

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Aug 5, 2024
Reviewer name: Dustin
4 out of 5 stars
4 out of 5 stars review

Great Features

This is the first Robot Vacuum I have ever bought and I love it. We have has this for about a month. It works great, does around the edge of baseboards. So far it seems to get all the dirty on my floors. The only problem we have had is it staying on my Wifi, but I'm pretty sure its not the vacuum fault. For the price I paid I wish I would have gooten it sooner.

Helpful?5C1C90KW6QN613598009354
Jan 30, 2025
Reviewer name: Tiffany G
5 out of 5 stars
5 out of 5 stars review

Our family's favorite thing!

My family absolutely adores Dustin! My kids think it is so cool to have a robot rolling around the house; they love to watch it clean and it is like a game to them to make sure everything is picked up so Dustin doesn't get stuck or suck up anything it can't handle. I love it because my floors are so clean!!! It really gets the job done. I love the mapping feature and that I can block off rooms. We have one room transition that is a bit higher and Dustin can get up it about half the time. I would love it if it was more consistent but we just taped some cardboard like a ramp and it's working. Also I really love the app, very easy to use, I love that I can see the cleaning history and start and stop it from the app. We have not used the mopping function and I don't plan on using it. It is just water and microfiber pads so i don't see the mopping being super effective. I've been looking at robot vacuums for years, waiting for one with good reviews and a good price. I got this on sale and it is absolutely worth every single penny I paid for it!

Helpful?5C1C90KW6QN613598009354