This has been amazing. Maybe beyond amazing. It mapped my house with no issues and then the vacuum is better than my Hoover. I love the mop feature. A house with kids and pets get dirty floors. You basically tell it where to mop and off it goes. The only problem is that I love to watch it work lol. Shiny floors and perfect carpet. I did call customer support with a user question, and Gabriel has been spectacular. I get followup emails checking in on me and the Dustin Robot. Best purchase ever.

A Dustin robot vacuum significantly enhances my life by saving time and providing consistent cleaning. It autonomously navigates my home, maintaining clean floors without manual intervention. Regular scheduling ensures my home remains free of dust and allergens. Advanced features like smart mapping, obstacle detection, and integration with Alexa or Google Assistant improve efficiency and ease of use. Suitable for various surfaces, Dustin vacuums adjust to carpets or hardwood floors for optimal performance. With self-emptying dustbins and washable filters, maintenance is straightforward. Its quiet operation allows cleaning without disturbing my daily activities, and its compact size ensures thorough cleaning, even under furniture. Equipped with sensors and cameras, they efficiently navigate my home, avoiding obstacles. I can control the vacuum via a smartphone app, enabling remote start, stop, and scheduling for maximum convenience.

I see all of the good reviews on this vacuum, and I'm really disappointed that I didn't have the same experience. I couldn't get it to connect to wifi, which was probably the biggest issue. I decided to use it without the wifi. It seemed to pick up dirt on the laminate flooring fine on the side of the bot that had the sweeper attachment and did ok on the area rugs, knowing that I will have to go over it with a regular vacuum anyway. It only went back to the dock at the end of the run, which is way too long of a time with the dog hair in the house. Can you set it for how often to go to the dock? Don't know. (Wifi wouldn't connect.) When it did go back to the dock and emptied, I saw when I was packing it back into the box that only minimal dirt was in the bag, and the remaining was left in the bot that I would manually empty after a period of time while it was running. Every time I would have to take off the roller brush and cut the hair off of it after it ran. My previous bot was another brand that would empty every 30 minutes and the dog hair wouldn't tangle in the roller. The customer service got back to me, but I had already taken it to Fedex to return it. Apparently a possible issue may have been something that was not mentioned at all in the directions or trouble shooting. I did return it; I just didn't want to deal with the issues any more.

It is quieter than my mother's Roomba and has options to clean by room or spot clean. I haven't used the mop option but that's not why I chose this one. I do like that it uses US servers. It does a good job mapping then clean in the most efficient way once mapped. You will have to remap if you move it. My floor feels cleaner than when I vacuum it (hardwood with area rugs). It doesn't seem to empty when needed so if you know your floor is very dirty maybe do one room and let it empty itself before moving on to the next room.

Great when it works and doesn't get lost. We generally like it. But it gets clogged up with dog and cat hair more than expected - our other robot vacs didn't have this much of an issue. I think the self-emptying feature is the problem. You don't know if Dustin is clogged or not unless you pick him up and check him... That defeats the purpose of the self cleaning, doesn't it? The home base got plugged up once as well and you had to remove the bottom vacuum line to remove the blockage. The other thing is that he gets lost and confused about where he's at and doesn't know where home base is... so you have to delete the map, remap the house and start over again like it was brand new. When it works, it does an ok job of picking up bits and pieces. We use an Eufy on the second level (not self cleaning) and it doesn't get lost or clogged with roughly the same square footage/etc.

I wanted this vacuum to be the solution to keeping my floors clean without having to think about it. Instead, it's been the exact opposite. It worked fine at first, but then it started stopping constantly — in the middle of the hallway, in the living room, wherever. No warning, no reason, nothing stuck in the brushes. It just gives up. I've tried cleaning it, resetting it, moving it to different rooms, checking the sensors — everything. I reached out to the company hoping for real help, but all they offered was “reset it and reconnect to Wi‑Fi.” That didn't fix anything, and honestly, it felt like they didn't even read what I wrote. Now it's basically an expensive decoration that doesn't clean. I wake up expecting clean floors and instead find it sitting in the middle of the room like it got tired and quit. For the price, this should be dependable. It's not. I wouldn't buy it again.

The first few months it worked great, then there was a 'update' and I have had nothing but trouble ever since. I had to send it in for them to fix the problems with it as it would not save any 'map' and I couldn't use it all. It was returned and worked good for awhile, now, I have had to 'remap' the entire house a few times and even then it doesn't work as it did when I first got this. If it worked as it should, then it would be great, but there are to many issues and I get tired of having to 'reset' it every time and then re-map the entire house.

listing empty the sounds of a plane taken off and it does not pick up as good as I thought it would

Sooo worth it! After 2 failed other brands!!

did not pick up hair or get corners