Customer reviews for bObsweep Dustin Self-Emptying Robot Vacuum & Mop with 100-Day Dock forCustomer photos









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Great robot vacuum!
I got my robot vacuum a couple of weeks ago. It was easy to set up and works great. It learns the house very easily and rarely, if ever, gets hung up on furniture. It sweeps really well, is super quiet and I'm very happy with my purchase. Customer service with the company has been great as well.
Happy with Dustin
Dustin has been doing a great job in our house. I haven’t quite figured everything out, but we are happy so far. I haven’t figured out how to do a quick start and had the specific functions that I want, like mop and sweep and selecting the area I want for an immediate cleaning. He also gets caught up on the base of my oscillating fan and swivel chairs with domelike bases, but is otherwise doing very well.
Very Happy
We purchased this vacuum about 3 months ago and the Dustin Robot vacuum I purchased. We are very pleased with the vacuum so far. We especially like the three cleaning levels and the self cleaning the vacuum does. In the lowest cleaning level it is very quiet, but it gets louder with the stronger cleaning levels, which would be expected as it’s sucking up more air. So far, we are enjoying the vacuum.
Great Buy
Our new robot vacuum is great. The name he came with is Dustin, but we call him Bob. He has no issues with getting over the floor seams or area rugs. He's only gotten stuck once on our son's toy. Otherwise, he's very independent. When he gets full or needs to charge, he goes back to his station on his own. He has really made a difference in the cleanliness of our floors.
Dustin
I've had this for a month and use it every day. I have 100% concrete floors with no rugs so I can't review how well it works on carpet or stairs and I also have 5 small dogs. I love that it goes back and forth in a straight line and then goes around baseboards. I also love that it empties itself although the emptying process is extremely loud. I absolutely love the mop feature but I dont like that the spinning brush is only on one side and happens to be on the side that has already been cleaned (it passes partly over what it has already cleaned). I also like that it sweeps/mops once and then goes back to the charger. It uses only about 10% battery to do my living room, formal dining room and kitchen. I use my Shark in the bedrooms. Comparison to the Shark: It's quieter, more advanced and doesn't run willy nilly until the battery dies like the Shark does. But it gets wedged under the front of my couch and climbs up and gets stuck on a few things which my Shark does not. Trying to make a no sweep zone on the apps map is a pain and I wish there was a "remap area" option for when I move furniture. As it stands I have to delete and make a new map. Over all I have no regrets buying it.
Best robot vacuum!
We love Dustin the robot vacuum! We haven't tried the mop option yet, but the vacuum is wonderful. We had a robot vacuum before and it was always crashing into walls and furniture - we couldn't run it at night because it scared our kids. It also got stuck constantly! Not the case for Dustin! No crashing into furniture and walls, and it rarely gets stuck. It even cleans the washable rugs we have that no other vacuum seems to clean. It is quiet, effective, and easy to use. I am so happy we got this vacuum!
Very bad design flaw for mopping, leaks badly
When you buy a robot vacuum, I think it's safe to say you're buying it for convenience. You map out your cleaning zones. You schedule your cleaning. At the end of each cleaning cycle the robot even dumps the dirt into a reservoir which hold a fair amount of dirt, dog hair, etc. You come home and your floors are clean. Perfect. However, with Dustin, all of that goes out the window if you want it to mop as well. I don't mind pulling off the cleaning cloth and replacing it with a clean one daily. Heck, I don't even mind refilling the tank with cleaning solution. However, this robot does not self regulate the fluid, so it becomes a constant drip, drip, drip until the entire tank empties itself. So. . . if you run a cleaning cycle and you have cleaning solution left in the tank, you must be there when it starts in order to fill the tank, the when it finishes in order to dump the remaining solution. Yes, you heard me correctly. The instructions even tell you to dump the tank after every use. What a waste. I didn't understand why initially, but apparently the engineers did not think to design a self releasing mechanism that shuts off the open valves the solution passes through when the unit finishes cleaning. So, since I failed to be there just as it was finishing its cleaning routine, the left over cleaning solution was all over the floor, all around the electrical cords and soaked into some of the wooden legs of the entertainment center it was stationed near. There is no excuse for such a lousy design on a unit this expensive. What I'm guessing is they threw out some price point close to $1000 to impress how good the unit must be, then sell it on Sam's Club for $200, which is probably closer to its actual value. Also, there is no remote control to direct the unit if you have a specific area you want to spend a little more time on. Call me spoiled, but I've had considerably less expensive units which included a remote control hand piece that allows you to send the robot wherever you want. You can use the mapping feature on the Dustin app, but it's not as accurate. At the very least, they could have made that function available in the app itself. I bought 4 of these units. 2 for myself and 2 as gifts. 2 are going back. I don't want to be responsible for water damage. I'll use the two as cheap cleaners with an occasional mop if I'm at home. Sadly, it's a big fail in my book. It's the daily mopping that left me especially excited about buying this vacuum. What a disappointment. Steer clear. There are better units at a comparable price point which don't mop but offer more suction and programing perks. So far, I haven't heard of anyone in the industry that has perfected the mopping part in an integrated robot vacuum. Thought this could have been it.
Great tool to help keep your home clean.
I am very happy with the Bobsweep Dustin Vacuum. It learned our house well and will automatically clean designated areas when we are not home. Plus, when and area needs special attention, the spot or room clean feature lets you do a small area or a single room with an easy command on my smartphone or iPad. As an added bonus, it will go under most of our furniture enabling vacuuming in areas that we can't get too with our upright or canister vacuum. The mop feature is not as helpful, but the unit is great for vacuuming carpet, tyle and hardwood floors.
Dustin Review
The Dustin cleaning robot seems to work well for what is needed. Actually does a grid by grid clean of the house, and doesn't just randomly bump into things. Would recommend when on sale. Only caveat is that the bot requires bags, so there is some additional cost there. Still, I am happy with the product.
What a timesaver!
We absolutely love our two Bobsweep Dustin's! Once you have mapped the area and set up "no sweep" zones (very easy), daily vacuuming is as simple as a touch of the button on the app. The large container that automatically collects 70+ days of dust and dirt from the Dustin at the end of each cycle, works great. All in all, one of our favorite additions to our home. Highly recommended.