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Customer reviews for Krispy Kreme Medium Roast Coffee Pods, Classic, 80 ct. for
Krispy Kreme Medium Roast Coffee Pods, Classic, 80 ct.
4.5 out of 5 stars
stars
365 ratings330 reviews
  1. 5 stars76% (276)
  2. 4 stars12% (42)
  3. 3 stars4% (16)
  4. 2 stars3% (10)
  5. 1 star6% (21)
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Showing 291-300 of 330 reviews
Jul 9, 2019
COMountainGirl
1 out of 5 stars review

So disappointed in the change!

I really miss Smooth coffee...the coffee that was sold before the rebranding into Classic coffee. It just isn't the same. Please bring back Smooth coffee and the original formula. I am now on a new quest to find other brands that are better than the Classic recipe. We used to recommend Smooth coffee to our friends and family. We are no longer able to recommend Krispy Kreme for anything.

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
reply from Consumer Care

Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.

Dec 14, 2018
JoeX
1 out of 5 stars review

Not as expected

We have been buying Krispy Kreme Smooth for a several years now and love the taste. I ordered the coffee, not paying attention that the label changed. Keurig is stating that only the packaging has changed as seen in many other reviews here. This is absolutely false!!!! You can even smell the difference while it's brewing. It is definitely stronger smelling and tasting. We have some KK Smooth to compare against. We know who's pants are on fire!

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
reply from Consumer Care

Thank you for providing this feedback. We will be sure to pass your comments on to our beverage teams.

Mar 11, 2019
Sandy19
5 out of 5 stars review

Excellent Medium Roast

I am happy I tried this Krispy Kreme blend. It is a nice medium blend on the lighter side of medium but not wishy washy. It is not bitter like so many others and tastes great, made in my older Keurig. (*I could not use a brand new highest end Keurig machine after several cleanings since all coffee tasted bitter in it to me...I am a "super taster".)

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
reply from Consumer Care

Thanks for your review and feedback!

Jan 20, 2019
Butterfly1013
1 out of 5 stars review

I want “LIGHT ROAST SMOOTH” Back

This has been my favorite coffee for a while now a few days ago I purchased “Classic” smooth Medium roast which was in a similar box as what I had been buying I just thought it was a updated packaging. When I brewed my first cup one big drink later I knew it was more than a packaging that had changed!!!! I don’t like this at all!!! BRING THE SMOOTH LIGHT ROAST BACK PLEASE!!!!

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
reply from Consumer Care

Thanks for your review. The formula of the coffee has not changed, however the roast designation was modified to better match the flavor of the roast. Krispy Kreme Classic is the same blend as the Smooth Roast you know and love. Hope this helps!

Mar 2, 2019
Mini83
2 out of 5 stars review

What happened to my smooth

I love the krispy cream smooth. I didn't notice when I bought the last box that anything other than the color of the package had changed until I made my first cup. Ugh. I immediately knew something was not right. I looked again and it didn't day smooth and the colors were reversed on the front. Too bitter. It might be classic but I am no fan. Bring back my smooth.

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
reply from Consumer Care

It is common for some of our beverages to go through a re-branding which can include new packaging and names. The newly re–named Krispy Kreme Classic is the same recipe as the Krispy Kreme Smooth blend you know and love. We hope this information is helpful!

Dec 7, 2018
Jordan123
2 out of 5 stars review

KK Classic < KK Smooth

Long time KK smooth drinker. I sent a concerned e-mail about why smooth was no longer available and got a response saying it is the same formula. My taste disagrees. This is not the Krispy Kreme Smooth that I love. Drinking GMCR Breakfast Blend. Something more than the name has been changed.

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
reply from Consumer Care

Thanks for your review. It is common for some of our beverages to go through a re-branding which can include new packaging and names. The formula of the coffee has not changed, however the roast designation was modified to better match the flavor of the roast. Krispy Kreme Classic is the same blend as the Smooth Roast. We'll be sure to pass your feedback on to the appropriate teams.

Jul 17, 2019
jo21
1 out of 5 stars review

Not Even The Same Roast - Not the Same Coffee

How can you say that it is "re-branding" when it clearly says that the Classic is a medium roast and the Smooth is a light roast? It has a totally different taste. You can keep the Classic but bring back the Smooth! It would bring back many of the customers that you lost, including myself.

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
reply from Consumer Care

We appreciate the feedback. We'll pass this on.

Jan 30, 2020
WaitingForSmooth
1 out of 5 stars review

Miss the Smooth

Unfortunately the "Classic" is just a "rebranding" - it is a totally different (in a bad way) cup of coffee. For Keurig reps - please take our customer feedback and bring back the "Smooth" flavor! Used to buy many boxes of those. tried this "classic" and not buying anymore

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
Dec 12, 2019
Farmhouse1904
1 out of 5 stars review

Jams My Machine

I think there must be a bad batch of these or something. I've ordered these before, but now they just cause my Keurig to jam. I've done needle maintenance 3 times and took my machine apart and cleaned it and every time I use these they jam my machine. I have dozens of other K-Cups that work fine, so it is not my machine. I would avoid these K-Cups.

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
reply from Consumer Care

Oh no! This is not what we like to hear. We would be happy to help resolve this issue with these pods. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. We look forward to your call!

Mar 4, 2019
Princetonfarm
1 out of 5 stars review

Not the Same - Bring Back the Original Smooth!

So KK Smooth coffee - light roast recently changed to KK Classic coffee - medium roast. It is not the same. Even the name indicates it is different. I do not care for the new classic. Not as smooth and more bitter. Please bring back the original smooth!

Review from keurig.com
Helpful?6QE1UDWBQSPT13597967917
reply from Consumer Care

We appreciate your feedback.