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Customer reviews for Everlast Spas Grand Estate 6-7 Person 90-Jet Acrylic Spa, Choose Type for
Everlast Spas Grand Estate 6-7 Person 90-Jet Acrylic Spa, Choose Type
3.6 out of 5 stars
stars51 ratings40 reviews
  1. 5 stars55% (28)
  2. 4 stars6% (3)
  3. 3 stars10% (5)
  4. 2 stars0% (0)
  5. 1 star29% (15)

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Showing 11-20 of 40 reviews
Jul 9, 2025
John Long Island
1 out of 5 stars review

Does not last for the money

Horrible purchase, had the Spa for 4 years, First one had to be sent back for leaks, second one has been repaired multiple times, now a new leak and needs 2 new pumps. Warranty over, Everlast Spa's is no help. Customer service say's there is nothing they can do and won't even send the part and I will pay for the labor. Their service rep wants $2450.00 to repair it. I will never buy from this company again, and I suggest you don't either.

Helpful?1BI8ACNHL0U513597963110
Sep 3, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Midnight canyon I like this color

Really love this spa it’s exactly what I expected.

Helpful?1BI8ACNHL0U513597963110
reply from Everlast

Thank you so much for the positive review! We hope you're still loving your spa. Have a fantastic day!

Mar 26, 2018
ScottyB
5 out of 5 stars review

Verified Purchase

Very nice hot tub

High quality. Very nice. No regrets. Got it on sale for $5999,00

Helpful?1BI8ACNHL0U513597963110
reply from Everlast

Scott, We are happy to hear how much you are enjoying your spa and know it will provide you and your family with years of further enjoyment -

Nov 1, 2018
buzz
5 out of 5 stars review

Verified Purchase

VERY HAPPY

I purchased the spa not to long ago and my wife and I are very happy so far. We've also had friends in it and also loved it as well . So far So good

Helpful?1BI8ACNHL0U513597963110
reply from Everlast

Sorry for the delayed response. Thanks for taking the time to leave a review! We appreciate it and are happy to hear you love your spa. If you ever have any issues please reach out. Have an excellent day!

Jul 9, 2019
Kendra
5 out of 5 stars review

Verified Purchase

Great features!

So glad we held of to buy the best of the best. Love all the jets and lights! Still playing with the Bluetooth system. Seems to shut off periodically but may be because of notifications coming up on the phone. Overall 5 starts for sure.

Helpful?1BI8ACNHL0U513597963110
reply from Everlast

Hello Kendra, thanks for leaving a positive review! The pauses are most likely from phone notifications, however if you turn off the sound on notifications, it should not interrupt anymore. We hope this helps and we are very sorry for the late response.

Jul 13, 2019
mickey
5 out of 5 stars review

Verified Purchase

Amazing look and features

I bought this spa a few weeks ago and it looks amazing. The features are very desirable and add to the spa"s appeal. I hope that it lasts for many years to come!!

Helpful?1BI8ACNHL0U513597963110
reply from Everlast

Thank you so much for your review and feedback! We're glad you had a positive experience. Sorry for the overdue response.

Dec 5, 2020
Scott
4 out of 5 stars review

Overall its ok

We bought this Spa when it was on sale for 5899 and glad we bought it at that price and not full price. Looks great, lots of jets and power, great features. The speakers are weak, do not sound great but who doesn't have extra blue tooth speakers around? The worst part is the service, takes forever to get ahold of anyone but when you do they will eventually send out a repair service. We had several issues when we hooked up it up but nothing to keep it from operating. They finally sent a service out and they fixed what they could but the steps still need attention. I have emailed multiple times again and no response, not sure what to do from here on out but rest assure I will handle it.

Helpful?1BI8ACNHL0U513597963110
reply from Everlast

Sorry for just now responding to your review and the issues you encountered with us. At this point we hope your issues have been addressed and solved, but if not, please call 800-787-6649, email support@Strong9.com, or submit a form on www.StrongSpaSupport.com. Our Customer Service has greatly improved since you left your review. They are much more responsive now and will be happy to help you. Take care!

Feb 2, 2025
Frank
1 out of 5 stars review

Disappointing Crap

Purchased in October 2022, and now it's February 2025—I'm furious. I had a great experience with an older model from this same manufacturer over a decade ago. I assumed they'd only improved. Instead, they've cut corners with cheap components and outsourced support. My decade-old spa had only minor issues; this one arrived faulty, flimsy cover, speakers died within months, and a main controller board that I had to pay for and replace myself -- and I'm still having problems! Their warranty process is a total sham, smoke and mirrors. Despite their market dominance, it's all pump and dump. I'm returning it to Sam's Club as soon as I can figure out how. Buyer beware. Note: Sam's is requiring me to upload a photo, so here's when it actually worked.

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May 20, 2020
Eva
5 out of 5 stars review

Great spa for the money.

We are extremely happy with our purchase. We have had it about 2 weeks. Love the steps, the blue tooth and changing colors of lights. The adjustable jets are a good feature according to your preference. The delivery was very smooth. The lounger position is helpful to my husband's back issues.

Helpful?1BI8ACNHL0U513597963110
reply from Everlast

Thank you so much for your review and feedback! We're glad you had a positive experience and we could help your husband's back. Sorry for the overdue response. Take care Eva!

Jan 24, 2020
Joseph
1 out of 5 stars review

lets' call it leaky

first fill, 2 leaks 2nd fill another leak, 3rd fill s[till another leak, after 5th leak it leaked on the control unit and blew the 50A breaker, replaced ecu w/o fixin' leak, same problem, dryed out ecu took apart w/fall siliconed leak.we have to wait 2 days before use. 20 min. is our total time in this unit after having it for 2 months. $500 to remove wall and replace it. go figure !

Helpful?1BI8ACNHL0U513597963110
reply from Everlast

Apologies for just now catching your review and the issues you encountered with us. At this point we hope your issues have been addressed and solved, but if not, please call 800-787-6649, email support@Strong9.com, or submit a form on www.StrongSpaSupport.com.