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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries
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3.9 out of 5 stars
stars
977 ratings515 reviews
  1. 5 stars51% (496)
  2. 4 stars19% (184)
  3. 3 stars11% (112)
  4. 2 stars7% (65)
  5. 1 star12% (120)

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Showing 41-50 of 515 reviews
Feb 28, 2025
Reviewer name: Kimmi
5 out of 5 stars
5 out of 5 stars review

Honest review

First off packaging was perfect. Its great that it comes with two batteries. If used on highest setting the battery doesn't last long but you never loose power for picking anything up. Most of the time i use it on the first setting and it last long enough for me to get each room on the hard floors. So 7 rooms and none have carpet but i do have area rugs. I have a german shepherd that sheds non stop all year. This stick vac helps keep up with all the fur all day long. Its nice that i don't have to keep bringing out my upright. The only time i really use high setting is when doing my enclosed breezeway. It picks up leaves, pine needles,fur,rock salt and anything else that makes it in. It last long enough to get everything cleaned up fast without having to bring the big vac out. So if you are looking for something that can clean up fast this thing is it. I did however get it one sale for half the price. Not sure if I would pay full price. But i do love it and the color is pretty. I also love all the attachments that come with it. Happy shopping!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.

Feb 13, 2024
Reviewer name: Geo
4 out of 5 stars
4 out of 5 stars review

Small and mighty

Overall, this product is fairly decent. doesn’t function for homes that are all carpet or have a lot of carpet as it cannot hold a lot of the garbage it picks up. Though, it works greats on the floor mats and it has plenty of accessories to adapt usuage . The biggest flaw would just be the size and weight proportion. If you attempt to use the extension as it were a vacuum it is to top heavy.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. Thank you for taking the time to leave us a review and bringing this to our attention. If we can be of assistance, please email service@eproselect.com or call us at 1-888-858-9100.

Nov 12, 2023
Reviewer name: George
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pink

Adorable color. We have a Dyson and it does not compare. Vacuum doesn’t suck well.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear George, We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service@eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. Sincerely, Customer Service

Sep 26, 2024
Reviewer name: Syed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Charge stays only 7-8 mins on high power mode

The Charge is only 7-8 Minutes on high power mode without which the carpet is not clean

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please email us at service@eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly.

Mar 29, 2024
Reviewer name: JD
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

NEED TO UNGRADE THE BATTERY

the vacuum is great....the only thing I'm not impressed with is the battery life does not last long. A full charge will only last 10-15 mins.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. We apologize that your experience did not match your expectations and thank you for leaving a review. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. The run time does depend on the speed, attachments that are being used, and the type of floor surface you are using it on. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Feb 13, 2024
Reviewer name: Charlie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice but could be so much better

Lite weight very easy to navigate and has good suction. Two things that need improvement battery life on high setting and to be able charge battery in the wall dock.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Charlie, Thank you so much for leaving us a review. We appreciate you taking time to do so and for the suggestions. If we can be of assistance, please email service@eproselect.com or call us at 1-888-858-9100. Denise

Mar 13, 2024
Reviewer name: Debbie
3 out of 5 stars
3 out of 5 stars review

Poor battery charge

I like the vacuum cleaner, however I am dissapointed the battery does not last long enough to complete the task. It is frustrating when you have to charge it up several times to finish the job.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are very sorry that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. I want to assure you that each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you.

Feb 23, 2025
Reviewer name: sun100
2 out of 5 stars
2 out of 5 stars review

Don't buy

Do not buy this product. It was great in the beginning, but I've only had it 6 months, and it's now dead. The batteries don't hold charge and then completely stop working.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.

Feb 17, 2025
Reviewer name: Disappointed Girl
1 out of 5 stars
1 out of 5 stars review

Do Not Buy

Horrible product!! Battery life runs faster than Usain Bolt!! Extremely disappointed. A fully charged battery doesn't come close to lasting as long as it did to charge it in the first place!!!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thanks for taking the time to share your feedback. We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service@eproselect.com or call our team at our new toll-free number 877-858-3776. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Dec 23, 2024
Reviewer name: Kelpie
1 out of 5 stars
1 out of 5 stars review

Not recommended.

horrible, pieces fall and get lost and do not work properly, and worst of all, all the garbage in the tube gets stuck, the battery does not last enough, I do not like this product I want to return it.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.