Hien,<br />Thank you so much for taking the time to leave us this great review. We are glad to hear that your experience and satisfaction has been met. <br />Denise

Dear Customer, <br />We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. <br />Customer Service

Gary,<br />Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.<br /><br />Denise

Hal,<br />Thank you so much for taking the time to leave us this great review. We are glad to hear that your experience and satisfaction has been met. <br />Denise

Cindy,<br />We are so grateful for your kind words. Thanks for sharing your review and for purchasing it for a gift. We are glad to hear that your experience and satisfaction has been met. <br />Crystal

Thank you for taking the time to leave us a review. We are glad to hear you are liking the vacuum and we’re so sorry that your experience did not match your expectations when it comes to the battery. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service&#64;eproselect.com to try to troubleshoot it further for you.<br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br />Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can purchase them with the following link https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_1<br /><br />Denise

Linda,<br />We’re so sorry that your experience did not match your expectations. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service&#64;eproselect.com to try to troubleshoot it further for you.<br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br />Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can purchase them with the following link https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_1<br /><br />Denise

Hello, this is Denise with customer service. Thank you so much for taking the time to share your positive experience with us! We are glad to hear that you are enjoying your vacuum. Your feedback is valued and serves as motivation for us to continue delivering the best products and service!

Niecie,<br />Thank you for taking the time to leave us a great review! It&#39;s always nice to have help from the kiddos! We are glad to hear your satisfaction has been met. <br />Denise

Hello, this is Denise with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.