First unit didn't function well. Les in Customer Service was very helpful and all is well. We "dry camp" a lot and use the generator to supplement our solar charging during rainy weeks like we just had and when 110v appliances are used like microwave and hair dryer.

Didn't have a generator. Had a power outage for 3 days. determined I really needed to get a one. So researched very long and decided on the iGEN2500. Have yet to use it but used one like it and that sold me into obtaining a Inverter generator for my future needs, living in the northeast knowing outages will come again.

my last "H" generator worked well but the control panel was sparse compared to this unit......the generator arrived without issues or damaged, it was packed very well....i really like the control panel, very well laid out.....the "Digital Data Center" is awesome with loads of info....very happy so far, i would recommend this generator...

Purchased this generator for my boat which has a 4.2 KW diesel generator that too often malfunctions. I have run my two highest load appliances (water heater, microwave) simultaneously putting only a 75% load on the iGen 2500, thus easily meeting my cruising needs. Weight is light enough to move around the boat and store without a problem. Very quiet and the "Efficiency Mode" is greatly appreciated--producing only the energy needed. At the power capacity level, design, and price point I believe this product is a great value.

The instructions were clear and easy to follow. I put in the included oil and put about a quart of gas into the tank. The generator started on the fourth pull and settled down into a smooth rhythm within a minute or so, after adjusting the on/choke knob. For the initial test run, I didn't run anything with high amps and only connected a large floor fan, which ran perfectly. The generator ran for over two and a half hours on the quart of gas, and I let it run down completely to avoid any residue which might affect later starts. I measured the decibel volume between 44 dB to 58 dB, measuring from 25 feet away to an inch or two away, and in both eco mode and regular run mode. The generator is very quiet and can only be heard faintly in the house on the side it was located, but it couldn't be heard at all in the bedrooms or upstairs. The information display is easy to read. My only criticism is that the serial number could be placed in a more accessible location, which has nothing to do with the performance.

I purchased this generator in case of a power outage if we get a hurricane. setup was easy. Started right up. Quiet! Ran it under load and I love the amp meter display showing the load. I can test check all that I want to run prior to having to use it in an emergency.

Just received the IGEN 2500 - Started on 3rd Pull (first pull after warmed up) - The motor stared a little rough but quickly smoothed out after about 20 mins. I have 2 hours of run time so far - all gauges / indicators appear to work properly. All the indicators and USB Charging ports are great to have ! Big improvement over the competition. I loaded it with Lights, Air Mattress pump, Blender, and hair dryer - the generator did not miss a beat - it ramped up smoothly to meet the demand. The max capacity output only showed 50%. The 2200 Running Watts vs the Honda 1600 Running Watts is a big advantage. The no load noise level is higher than the Honda but under load, I would rate this generator very close to the Honda - (but it is a little louder than the Honda). Not to mention that the Westinghouse is half the price of Honda. If this Generator continues to run like this, and shows a similar lifetime as the Honda - it will set a new standard for camping generators - One thing I did not like was that the IGEN 2500 is marketed at < 3% THD like Honda - But the Spec Sheet shows < 5% THD - Westinghouse needs to fix the Generator or their Advertising Claim to match their Spec Sheet.

Purchased this model after doing much research. After receiving the IGEN2500 filling with oil provided, I started it and was happy with the noise level, 2500 peak watts is enough to keep my refrigerator, oil furnace, sump pump, lights and TV on during an outage. I also like the digital readout, remaining run time, power output, voltage, and lifetime hours. It wont run everything, but it is portable, quiet, fuel efficient, and that's what I wanted.

I really like the LED Data Center on the Control Panel. Knowing the amount of wattage being drawn (shown in kilowatts) along with current fuel level, as well as remaining run time based on power demand are all very useful features. Other impressive features are a larger engine than most competitors in same class, (displacement of 98cc, instead of 79 or 80), enabling 2500 surge and 2200 continuous running watts . A little harder to start than anticipated but overall a good product at a competitive price.

The iGen2500 would not start after 15 or 20 pulls. Then the gas began to pour out from under the generator. I quickly unscrewed and removed the side panel to assess why it was leaking (and continuing to leak) gas. I traced it to the drain hose off the carburetor. I was able to pull the drain hose above the carb to stop the leak. I then reviews the Maintenance section of the manual which discussed how to drain the “Float Bowl”. Upon further inspection it seems the “Drain Screw” was left wide open from the factory. I tighten the screw, stopped the leak then it started right up. Now for the gas clean up and cloth wash. They need to take better care at the factory.