I just received this yesterday and have not had an opportunity to use it yet. I took it out of the box, connected the battery, put the oil an gas in and it fired right up. It is a lot quieter than I expected. I can’t wait to go camping off the grid with this. When I pulled it out of the box, the oil fill cover caught on the box and the tab broke. I tried to glue it, but it didn’t hold. But I’m pretty sure that was my fault.

truly an amazing product from start to finish. if you want reliability without any fear, this is your guy. i bought with limited understanding / knowledge on how to operate a generator and what kinds of things i might want out of the product but this has been a home run all the way though. from incredible reliability, ease of use and set up, sleek design, remote start, incredible run time, great display that shows the fuel level- i couldn’t be any more impressed. only downside is it’s a bit heavier than expected but nothing unmanageable for 2 people.

I have been looking at a variety of different generators to power my new 5th wheel. This isn’t something I will use very often - maybe 2 or 3 times a year when boon-docking. I have had generators in the past and seldom used them do to noise levels and weight, so both were important considerations for me. I wanted something that I could carry on the back of my 5th wheel when needed (easy to load and unload) and be able to setup 50 feet away and not know it is running. While I haven’t had much time to run the new Westinghouse iGen 4500, I have to say I am impressed so far. Unboxing and setup was very straightforward. Added gas and oil, connected the battery and fired it up. I started small with the load - first a light, then a power tool until I got it up to what I thought was operating temperature. Then the big test - connected the 5th wheel in order to try the main 15k AC unit. I should note that I installed an internal EMS power protection unit on the 5th wheel and got an error code as soon as I connected the generator. Being very familiar with electricity and electronics, I immediately knew what the problem was - floating neutral. I was disappointed that the instruction manual doesn’t address this. After tying the neutral to ground (search YouTube for directions), the 5th wheel came to life. I ran the generator through a number of different power scenarios and it handled all of them very well. Noise levels were very acceptable in my opinion. I didn’t find the suitcase handle to be very user friendly. For me, it is easier to pick it up by the two handles and load it on a custom rack on the back of my 5th wheel. Overall, I am very impressed with this generator. Only time will tell for durability and dependability.

I just got the initial set up completed and I am very pleased with the included accessories. A funnel, tool kit and the engine oil. Just had to add gas. The unit seems to have some stress marks in the plastic and it does make an “unusual” rattle under load. I am boing the break in time now and I’ll see if anything changes. Slightly louder than I expected but not a deal killer. I love the electric/remote start.

Very happy with the product, So far so good. I put too much oil in and had to take some out. Otherwise following the instructions was easy and it started right up with one push of the button. I plugged in my big electric drill and lit right up and started drilling using the power from the gas powered iGen4500.

I just bought this I unboxed it prepared it in 15 minutes press the remote starter it started up it’s been powering my camper with a 13 five AC unit for the last six hours and I just went and cook something in the microwave to check it and it’s perfect ! I did a ton of research and had to parallel Honda 2000’s and I’m getting more cleaner excellent power out of this unit. I am convinced that this runs quieter than a single Honda 2000 I

I bought this about 6 months ago after a week long power outage at my house. I haven't had to use it for any length of time yet. But I have ran it like ther manual says to probably have around two hours on it. I've done a load test for my "emergency appliances" it is more than enough to power it. Once it runs it runs well. So out of the box I had done questions. The fuel nob was not attached. Most of the screws looked like they had stripped damage. That was weird. So the first few times I tried to start it it took a solid 30 minutes to get it to start. So I started researching and found people have had issues with the electric choke for a 'cold start' . Once it's warm no issues. I was told you can remove the side panel and manual move the choke and it starts no problem. That's a little irritating to me because the push button and remote start where kind of a selling point for me. Such as if I wasn't home my wife could wheel it out press a button on the key fob and have power. But now added in that I would have to walk her through opening up a side panel and explaining where the choke is doesn't excite me. It would be nice if they added a push button or lever that was a "cold start" choke that just did that simple action without having to open it up. Other people mentioned upgrading the spark plug helped then out quite a bit... that said. I've had a difficult time finding alternative spark plugs according to their chart. I'm not sure if the spark plug they mentioned are obsolete or not common to the area I'm in. Everyone I've talked to say NGK spark plugs are the way to go, so if they could at least add a reference to which one would be appropriate that would be nice. I would recommend this to someone with an RV who is going to start it and run it for a while frequently. But not really for someone using it as a backup for their house.

I've only ran the generator about 8 hours, but so far it's been good. Not as quiet as I was hoping, but for 4500 watts quiet. The electronic features, output, fuel level, hours remaining on fuel, hour meter, etc. are very nice and conveniently displayed. Tools, funnel, battery charger and remote start are bonuses that add to this generator. Service points/ports are much more convenient than other quiet generators. The wheels and retractable handle, as well as the carrying handles are great. It also started up immediately, with no use of a choke. I hope my future experience with this generator will be as good as the first 8 hours.

I bought this last December (2021) but had not taken it out of the box until we lost power yesterday (August 2022). The generator was relatively easy to set up, worked well and kept the fridge and a few other things running smoothly. I think it probably could have handled more. It was also relatively quiet. Of course, time will tell, but I'm quite happy with the purchase so far.

I recently purchased the iGen 4500 for home use because we tend to lose power several time a year. Today, I started it for the first time - and it was as smooth a silk. The engineering on the machine is quite consumer friendly, especially the telescoping handle -genius ! I did have one question about the initially start-up so I called customer service. My question was answered quickly and with knowledge. Now this is my first impression of the I Gen. I am confident that it will prove true and reliable when I really need it.