Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 5.2 cu. ft. Top Load Washer with Super Speed Wash for
Samsung 5.2 cu. ft. Top Load Washer with Super Speed Wash
Back to item details
4.7 out of 5 stars
stars
663 ratings663 reviews
  1. 5 stars81% (536)
  2. 4 stars14% (90)
  3. 3 stars2% (11)
  4. 2 stars1% (4)
  5. 1 star3% (22)

Member photos

  • +378 images
Sort by |
Showing 181-190 of 663 reviews
Dec 12, 2025
Reviewer name: Marshall
5 out of 5 stars
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] Great machine. Love the many features and capacity. Very quiet compared to my front loading machine.

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
Nov 16, 2025
Reviewer name: JessW
4 out of 5 stars
4 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] So far everything is working great. Just wish the song at the end wasn’t so long. It was cute for like two loads. Now we are over it.

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
Nov 3, 2025
Reviewer name: Luvmywasher
5 out of 5 stars
5 out of 5 stars review

Love the the water feature inside the washer

[This review was collected as part of a promotion.] Washer works great. I especially love that you can dispense water in the machine to rinse things out before starting a load

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
Dec 21, 2025
Reviewer name: Jenn
5 out of 5 stars
5 out of 5 stars review

Amazing washer

[This review was collected as part of a promotion.] This washer is amazing. Love that the smart capacity let's me know when the load is finished and the many options it gives as well is awesome.

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
Nov 2, 2025
Reviewer name: AshK
5 out of 5 stars
5 out of 5 stars review

Love my new washer

[This review was collected as part of a promotion.] Love my new washer and that the agitator is not in the center. Its very easy to install and works great!

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
Jun 11, 2026
Reviewer name: Chavez714
5 out of 5 stars
5 out of 5 stars review

Amazing washer

Big capacity. Incredible smart app integration. Super efficient. The connectivity was easy.

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
Oct 6, 2024
Reviewer name: 65Shop
5 out of 5 stars
5 out of 5 stars review

A Washer that does it all

I purchased this washer about two years ago. After heavy use, I haven't had any problems, and it still works like it should. I am impressed at how well it cleans without the usual large center agitator. I no longer have to go to a laundromat to wash my comforters or bedspreads. This washing machine does a fantastic job if you follow the recommended directions for washing items. It's easy to load and unload laundry, as well as load the soap and softener dispensers, which are super simple to remove for washing, so there are no worries of there being stinky scum build-up. The clear-view top is so mesmerizing; grab your coffee and enjoy; it's entertaining. The delivery provided the removable of my old washer and installation of the new one; I didn't have to do anything but stay out of the installer's way. I recommend this washing machine to anyone needing a new one; I don't think you will be disappointed.

Helpful?62G192YDLRSJ13597667202
May 15, 2026
Reviewer name: Jimmy
1 out of 5 stars
1 out of 5 stars review

help

my washer takes 3 hours a load/ called 1800 samsung. only get adds not help

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
reply from Samsung

Hi Jimmy, We can see this hasn’t been the experience you were expecting, especially with the time spent trying to get assistance. This Samsung support guide outlines steps that help address long cycle times and spinning performance, including proper load balance and correct laundry distribution for optimal results. https://www.samsung.com/us/support/answer/ANS10004802/ https://www.samsung.com/us/support/troubleshoot/TSG10003485/ If you’d like assistance reviewing your washer’s cycle times and overall performance, we’d be glad to take a closer look and help guide you through available options. Please reference 1152499469 so we can review the details together and explore the best next steps. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

May 3, 2026
Reviewer name: None
1 out of 5 stars
1 out of 5 stars review

Broke down after 4 months

Piece of garbage, broke after only 4 months of residential use, won’t buy another Samsung product

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
reply from Samsung

Hi None, When a washer this new doesn’t perform as expected, it can impact how you feel, and we understand where you’re coming from. We’d like the opportunity to look into what happened and check what options may be available next. You’re welcome to reach us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152478825) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Nov 12, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Perfect

[This review was collected as part of a promotion.] Washing machines I use is very nice no noise easily clean lot of different than other .

Review from Samsung US
Helpful?62G192YDLRSJ13597667202