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Customer reviews for LG 3.1.3 Home Theater Sound Bar with IMAX Enhanced & Dolby Atmos and DTS:X, Includes an Exclusive Bracket, Stand or Mount Compatible for
LG 3.1.3 Home Theater Sound Bar with IMAX Enhanced & Dolby Atmos and DTS:X, Includes an Exclusive Bracket, Stand or Mount Compatible
4.4 out of 5 stars
stars
120 ratings119 reviews
  1. 5 stars67% (80)
  2. 4 stars19% (23)
  3. 3 stars5% (6)
  4. 2 stars1% (1)
  5. 1 star8% (10)

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Showing 21-30 of 119 reviews
Jun 12, 2023
Reviewer name: emunozjr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

CRYSTAL CLEAR SOUND

Honestly, I had low expectations. I haven’t owned a sound bar in years. BUT the quality of the sound and the cohesiveness of the set up is amazing. The WOWCAST really uses each speaker to its full potential. The bass is perfect and the sound changes among the different settings is really impressive. It definitely matches the quality of my C2 TV.

Review from lg.com
Helpful?48F3NJ3DUKPL13597617714
reply from social/LG

First and foremost, we would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation. ~ Tanisha

Dec 2, 2023
Reviewer name: thomasthomson20995
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

WOW Orchestra is bad!

My USC9S is connected to my LG OLED C3 TV and with the WOW Orchestra feature enabled the sound quality is terrible. I used the HDMI cable supplied and constantly had the sound drop out or muffled, I replaced this with a Ultra High Speed HDMI cable and whilst this has improved the audio slightly and the audio doesn't drop out as often, I am still experiencing poor sound whether that's from FreeSat or via Xbox. This is one of the features that LG highlights for the TV and it's a mess. Audio is fine when connecting via Bluetooth so I know it's not the bar! There's been no software updates or bug fixes since I've purchased the bar so this doesn't look like it's going to be fixed!

Review from lg.com/uk
Helpful?48F3NJ3DUKPL13597617714
reply from LG Electronics UK

Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards LG Electronics UK

Jan 4, 2025
Reviewer name: Thomas
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Buyer Beware

Subwoofer was defective and only played static. Worked with LG support and ultimately had to return it. The stand was also missing, so no love for NewEgg as a seller either. It’s a shame because I really wanted this to go with my new LG C4, but the combination of those two things lost me as a customer of LG, Walmart, and NewEgg all in one horrible purchase and subsequent return.

Review from walmart.com
Helpful?48F3NJ3DUKPL13597617714
reply from LG Digital Customer Care

Hi, Thomas. Thank you for sharing your experience with us. We understand your concern about the defective subwoofer and missing stand for the LG Soundbar (SC9S) model, especially since you were looking forward to pairing it with your new LG C4. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. We’d love to help make this right. To address the subwoofer issue, we recommend checking for any firmware updates or resetting the soundbar to its factory settings, as sometimes these steps can resolve technical glitches. However, since you had to return the product, we completely understand your decision and want to ensure your next purchase goes smoothly. Please send us a private message on social media @LGUSSupport if you’d like assistance with future purchases, troubleshooting, or even guidance on selecting the right audio equipment to pair with your TV. We’re here to help ensure you have a better experience going forward. ^Juvy

May 15, 2023
Reviewer name: Money2g
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Soundbar for Music and Movies

[This review was collected as part of a promotion.] This new LG SC9S soundbar from LG is pretty awesome with its stylish and sleek elegant design that fits in with any entertainment setup flawlessly. The soundbar comes with all the bells and whistles you'd want in a soundbar such as Dolby Atmos, DTS X, and more, as well as being capable of playing from many sources. Setting up the soundbar was very easy and only just required plugging in the soundbar to power and source as well as plugging in the subwoofer to power, which the soundbar automatically connected to. Sounds from movies and TV shows fill the room with its triple upfiring speakers and bass shakes the room with the powerful subwoofer. The included remote is great for controlling the soundbar and its many features, and its a nice glossy stylish remote. The included Synergy mounting bracket is awesome if you have any of the LG C series TV's, which allows you to mount the soundbar underneath the TV to make it look as if its floating while looking really neat and tidy. I definitely recommend this soundbar to anyone looking to get a high quality and great sounding soundbar to complement their TV, especially if you own an LG C series TV.

Review from The Insiders
Helpful?48F3NJ3DUKPL13597617714
Jun 15, 2023
Reviewer name: Amnilarch
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A mind blowing sound in a small package

[This review was collected as part of a promotion.] The LG SC9S SoundBar is a fantastic addition to any home theater setup. It's a lot smaller than soundbars I am typically used to but make no mistake, it packs a serious punch of sound. It delivers incredible sound quality that will make your movies and music an entirely new experience. Additionally it also has a very sleek design that fits well with any TV and underneath the TV which I haven't experienced with other soundbars that are quite bulky. It's also really easy to set up. The wireless subwoofer adds extra umpfh to the low-end sounds, giving you a really deep bass that you can feel. The soundbar also has different sound modes that you can choose from, depending on what you're watching or listening to so make sure to explore those options. It has Bluetooth connectivity as well which was super convinient for my minimal wire setup. It's pretty straight forward to connect your phone or tablet and stream music wirelessly. The LG SC9S SoundBar is a great investment for the cost and can make a home theater that much more impressive.

Review from The Insiders
Helpful?48F3NJ3DUKPL13597617714
reply from LG Social.

Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai.

May 17, 2023
Reviewer name: Samgray
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality Sound!

[This review was collected as part of a promotion.] SC9S Soundbar-Immersive Entertainment Experience: I am happy to say I am very impressed with the quality of the sound emanating from this soundbar. It is robust and rich with no tin-sounding noises. The Soundbar was easy to hook up onto the tv and sits nicely on the included shelf. It goes perfectly with the TV. The setup was easy and the speakers can be put almost anywhere. It makes the TV sound like you are in a movie theater. I really love the soundbar.

Review from The Insiders
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May 10, 2023
Reviewer name: Cmgademer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ultimate Sound Experience with LG SC9S Soundbar

[This review was collected as part of a promotion.] The LG SC9S sound bar puts out an impactful volume and bass in a sleek and stylish package. This sound bar blends in well with my current décor and the lights are not obnoxious or distracting. The sound fills up the living room whether I am watching a movie or playing a video game. I feel that I can truly hear every last detail while playing video games which can be critical and save your characters life if an enemy is sneaking around near by. Movies come to life and it feels as if you are right there in the action listening to every word and whisper. The volume increments subtly so you can find the perfect volume level for each and every experience without it being too loud. The sound bar pairs well with any TV but it takes your sound experience to the next level when paired with an LG TV. In my opinion this is a must have for any house hold for the sound enhancement experience. The sound bar is both reasonably priced and stylish as if it were made to fit in any household. If you are looking for a new sound bar this is the one to purchase, I can’t recommend it enough!

Review from The Insiders
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reply from Social/LG

We are so happy to hear that your LG Sound Bar is exceeding your expectations and giving you a five-star experience! Your comments confirm our primary focus on putting customer experience and satisfaction first. Should you need us for any future concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are here for you! ~Rita

May 15, 2023
Reviewer name: rick131
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A match made in heaven

[This review was collected as part of a promotion.] The new LG C SC9 Soundbar was made for my LG OLED C2 TV. Setup was a snap, I just plugged it into the TV with HDMI and ARC kicked in. The TV's remote worked right away, no programming. The mobile app made it easy to dial in customizations. The soundstage was so much broader with Atmos and IMAX capabilities than what the TV speakers provided. I'm waiting to repaint to then leverage the included Synergy Bracket to attach the soundbar to the TV, such great integration! Historically, the audio sync always annoyed me with other soundbars. This soundbar was set well out of the box, but it is easy to adjust the sync via the mobile app. The subwoofer is a great addition, but not overwhelming. It blends nicely with the soundbar and needed no setup.

Review from The Insiders
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May 30, 2024
Reviewer name: hiteshmovalia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent LG soundbar SC9s

[This review was collected as part of a promotion.] I recently moved and needed a soundbar to complement my TV. I reviewed soundbars and came to the conclusion that LG makes quality soundbars. I have been using the LG SC9S soundbar for a few weeks and my audio and video experience has improved greatly. The soundbar provides crisp sound. The subwoofer is not overpowering. It has a sleek appearance. I have a large TV so it compliments the TV in terms of size. The setup was easy. It connects to Bluetooth easily. The volume display is hidden in the front panel but displays different color and level of light to indicate volume. I have not maximized the potential of the sundbar so I am confident my listening experience will be even better. I would highly recommend this product.

Review from The Insiders
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reply from LG Digital Care Team

Hi Hitesh, thank you for sharing your experience with us. We understand you’re enjoying your SC9S LG Soundbar with Dolby Atmos 3.1.3 channel, and it’s great to hear how much it has improved your audio experience. The crisp sound, balanced subwoofer, sleek design, and easy Bluetooth setup all make it a strong match for your TV. We’re glad it’s been such a solid upgrade for your new space. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Apr 18, 2025
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decent Soundbar

Got the USC9S soundbar for free when purchased lg oled65g46ls TV. Definitely a big improvement on the TV speakers and sub adds booming bass. Great depth to sound with films in Dolby Atmos. Overall, happy with performance as soundbar was free but not so sure I would want to pay the full retail price for this unit

Review from lg.com/uk
Helpful?48F3NJ3DUKPL13597617714