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Customer reviews for Kingsford Match Light Instant Charcoal Briquettes 2 Pack, 16 Lbs. Each for
Kingsford Match Light Instant Charcoal Briquettes 2 Pack, 16 Lbs. Each
4.4 out of 5 stars
stars
2,355 ratings1,274 reviews
  1. 5 stars78% (1,847)
  2. 4 stars9% (201)
  3. 3 stars2% (41)
  4. 2 stars2% (45)
  5. 1 star9% (221)

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Showing 351-360 of 1,274 reviews
Feb 15, 2019
PufDiggz
1 out of 5 stars review

Lighter fluid needed

The last two times I have purchased and used Kingsford Match Light, I have had to go to the store and purchase lighter fluid because it won't start. I almost used an entire box of matches once trying to get it to light. The bag says, "No lighter fluid needed. Coals ready in 10 minutes." If this product doesn't get better, I will not recommend it for the price. Spend the money on the regular charcoal and lighter fluid. Kingsford, I have always purchased your products because they have been the best. However, you are letting your grill masters down lately. Help us out, please.

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
reply from The Kingsford team

Hi there. We’re sorry to hear that the Match Light Charcoal didn't light. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide a reference number: 190221-000532 for the best service. We look forward to speaking with you.

Jan 25, 2012
Poppop
4 out of 5 stars review

Love this product

Kingsford is by far the best charcoal on the market. And the match light is my favorite as it gets me cooking so much faster. What I love about Kingsford specifically is that you never have to worry about lighting it over and over like the knock off brands. Go kingsford.

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
Aug 29, 2021
Chrissie
1 out of 5 stars review

Going back to either gas or charcoal and fluid

I'm on my 3rd bag of Matchlight and have only had 1 good experience. I've stored as directed and followed instructions for use. I'm done. I've been trying for 30 minutes to get it to light with no success. No wind and dry charcoal. The concept is great but it still needs work. I don't recommend this product at all.

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
reply from The Kingsford Team

Thanks for contacting us, Chrissie, and we’re sorry to hear that our Match Light didn’t ignite properly. Our grill team takes charcoal lighting seriously and would like to offer the following tips in case you're not already familiar with them. Several factors could lead to your charcoal not igniting as expected, including a tear or small opening in the bag or exposure to moisture or heat. Please be sure you re-close the bag after each use and keep it somewhere cool and dry. Also, check to see if you’re using an older bag as our Match Light’s shelf life is 1-2 years when stored properly. In the meantime, we'd love to further speak with you. Please give us a call at 800-232-4745 and provide reference number 210830-000406. We look forward to hearing from you.

Jul 9, 2017
Misty
1 out of 5 stars review

NOT WHAT IT WAS

I bought some of this product and it would not light and didn't get very hot or stay hot very long I have always bought this and up until the last few months it worked great now not so much would I recommend to a friend no because it isn't worth the price or saving time since it doesn't burn well or get how enough. I am very disappointed in the product and probably won't be buying it anymore since it has go downhill. I cook with gas all the time that is what I love about charcoal is the different taste but don't get that anymore.

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
reply from Kingsford Consumer Services

Hi there, Misty! Sorry to hear about the issues lighting your charcoal. We wouldn't expect you to have that experience and we appreciate you reaching out to us about this. So we can help, please contact our team at 800-232-4745. We'll gladly pick up from this point for faster service if you provide reference number: 170714-000178. Thanks in advance!

Jul 11, 2019
Dimples75
1 out of 5 stars review

Did not light

I normally buy this brand and have been happy. The last 2 times I purchased was not so good. 1st time had to dump the grill and add more charcoal as it was having trouble lighting and staying lit. The last bag I purchased did not light at all. I had to go to 2 stores on July 4 to purchase additional charcoal to be able to cook for my family. I'm not sure whats going on or if the formula has change but you need to go back to the old way.

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
reply from The Kingsford team

Hi there. We're very sorry to hear that our Kingsford Match Light Charcoal Briquets didn't light as expected, and we'd like to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190716-000661 for quicker service. We hope to hear from you soon.

Aug 11, 2018
Amh2525
1 out of 5 stars review

Horrible sickness

My boyfriend and I have tried using this product twice-the first time we both got extremely ill. Thinking it may have just been regular food poisoning we tried it again-and we both became extremely ill just from a few bites. Our food smelled and tasted like cigarettes. Overall, a terrible experience and we won’t be buying or using charcoal ever again.

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
reply from The Kingsford team

Hi there. We’re sorry to hear about your experience. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180813-000728 for the best service. We look forward to speaking with you.

Apr 22, 2017
Jbcbmom
1 out of 5 stars review

Failure to light/stay lit

I thought this would have been easier than using charcoal and lighter fluid. Wrong. First it wouldn't light. Added fire starters and it lit but wouldn't stay that way. Fire wouldn't spread to other charcoal either. I'm 20 minutes in and the charcoal still isn't lit. Worst waste of time and money.

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
reply from Kingsford Consumer Services

Hi there! We're sorry to hear that you had trouble lighting our Match Light briquettes. We don’t expect that to happen and we'd like to help. So we can better assist you, please call us at 1-800-232-4745 Monday through Friday, 9:00 AM-5:30 PM EST. For fast service, please provide us with this reference number: 170425-000635 when you call. We look forward to your call!

Mar 17, 2021
Dynamiteatyou1
5 out of 5 stars review

I love this charcoal, it has helped me for many years, i believe this is excellent for a woman whom is grilling. Safer & they are right no fluid& no after taste like fluid does. I just wish it was a little cheaper in most stores for the larger bag. But over all i give it a 5-star in rating.

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
Jan 9, 2017
Lm037
1 out of 5 stars review

Don't waste your moolah on match light

My dearest kingsford, Through the years I've cherished you and faithfully relied on you for grilling on warm California days. Unfortunately, as of late, my heart has waivered as I no longer hold you with the same high regard. You have let yourself go kingsford and you have given me no other choice than to look elsewhere to fulfill my needs as a griller. In other words my love, if the bag says "match light", it better light with a freakin match! So for this reason I bid thee farewell forever. Good luck with all your endeavors and I wish you happiness and good fortune. P.S. Match Light sucks!!!!

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
reply from Kingsford Consumer Services

Hi there! We're sorry to hear that your charcoal would not light. We wouldn't expect that to happen and we'd love to provide you with a better experience. Please call us at 1-800-232-4745 Monday through Friday, 9:00 AM-5:30 PM EST. For fast service, please provide the representative with reference number 170110-000673. Hope to hear from you soon!

Dec 1, 2018
Fererra77
1 out of 5 stars review

Product has changed

I've always been a die hard fan of this charcoal but something has changed with the texture within the last year. The charcoals are burning out way too fast. I've purchased several bags from different stores over the past few months and they're all cooking the same. Previously, the charcoals would burn with flames consistently once the juice from the meat hits them and the charcoals were hot. Now, they're barely staying lit and the charcoals are cooking down, filling the grill with ash within 10 minutes. This is becoming very frustrating. Hopefully this will pass and the product is made how it used to be. Until then, I guess I'll be using the regular charcoal that requires lighter fluid.

Review from kingsford.com
Helpful?6905ACVHKY7B13596913476
reply from The Kingsford team

Hi there. We’re sorry to hear that your found our Match Light Charcoal burning too fast. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 181206-000418 for the best service. We look forward to speaking with you.