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Customer reviews for Member's Mark Manhattan Media Fireplace, Assorted Colors for
Member's Mark Manhattan Media Fireplace, Assorted Colors
4.2 out of 5 stars
stars
594 ratings258 reviews
  1. 5 stars70% (413)
  2. 4 stars10% (58)
  3. 3 stars6% (38)
  4. 2 stars2% (13)
  5. 1 star12% (72)

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Showing 201-210 of 258 reviews
Oct 21, 2024
T For Tom
5 out of 5 stars review

Extremely Happy

Extremely Happy I purchased the Manhattan Media Fireplace, and I am thrilled with it. It arrived a few days early, and the delivery person agreed to deliver it to my entryway. From there, we used furniture sliders to move it into another room. The piece arrived in perfect condition, the fireplace works great, and the color was as pictured. The piece is beautiful, and I would recommend it. Just be sure to have two people available to move it, as it is very heavy. The furniture sliders worked great for moving it.

Helpful?48G7F375ULSK13596802748
Feb 10, 2022
Jen
4 out of 5 stars review

Well packaged

I was a bit hesitant ordering this unit based on reviews of it arriving damaged, but it arrived safe and was very well packaged. It had boards on the top and bottom that protected the corners and edges well. The cardboard itself had some damage but it did not affect the unit in any way. The unit is beautiful. The heat is gentle, which is better in the long run because it doesn't overheat the room like a wood burning stove would. We love the thermostat feature.

Helpful?48G7F375ULSK13596802748
Dec 20, 2022
Vernell
5 out of 5 stars review

Verified Purchase

Romantic heat

Sturdy, reasonable price

Helpful?48G7F375ULSK13596802748
Dec 18, 2021
Maru vasquez
5 out of 5 stars review

Verified Purchase

I love my fireplace

It’s very good,

Helpful?48G7F375ULSK13596802748
Jan 7, 2022
Mary
5 out of 5 stars review

Verified Purchase

media fireplace

Love it

Helpful?48G7F375ULSK13596802748
Dec 9, 2022
Tom
1 out of 5 stars review

Have to return/exchange (damaged)

Bought from store. Box had a hole in it, but it didn't look bad. Got it home. Unboxed it, and the side panel is broken. This was the last at my store. I'm going to return it to the store that said they had some still in stock & exchange it. Not the store I bought it from, but that's the cool part about sams club.

Helpful?48G7F375ULSK13596802748
reply from Member's Mark

We're sorry for the damaged fireplace, Tom, and we appreciate you working with the Club to obtain a replacement.

Oct 8, 2023
Kris
5 out of 5 stars review

Verified Purchase

Such a nice piece of furniture and adds a comfort

Nice as the picture

Helpful?48G7F375ULSK13596802748
Dec 10, 2022
Love
1 out of 5 stars review

Damaged during shipping

My furniture just got delivered today. I took pictures of the box when it was delivered and saw some part torn. Upon opening it up, it was damaged. The wood at the side of where the box was damaged was ripped off. Sam's club should do better with their deliveries. Am not impressed at all. Will be calling them tomorrow.

Helpful?48G7F375ULSK13596802748
reply from Member's Mark

We're sorry your fireplace arrived damaged, Love, and we hope you were able to get the issue resolved with Member Support.

Nov 12, 2022
Steve
5 out of 5 stars review

Very good quality

Item was delivered in perfect condition. Far nicer than I thought it would be for the price. Could not be happier with the purchase.

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Jan 3, 2022
Andy74
1 out of 5 stars review

Disappointed

This is a very beautiful piece of furniture. But it does not heat up at all. It only goes up to 82° and I can leave on all day and night. Very disappointing. Hoping I can return it or exchange it. If you’re looking for heat do not purchase this unit

Helpful?48G7F375ULSK13596802748
reply from Supplier Response

Hello Andy74, we regret to read our unit is not meeting your needs; we might have a solution for you if the firebox is not performing as stated. Please contact Customer Service at 1-866-942-5362 to assist you with troubleshooting or review your options. We hope to hear from you soon!