I bought 2 of these sofas for our basement entertainment area. I love that they are so functional and look nice BUT they shipped the wrong end pieces to the sofas. I notified Abbyson about the mistake in JULY and I have yet to receive the right end pieces to put the sofa together properly. I currently have 2x4's supporting the ends of the couch in order for it to work half way decent. I email and call almost every week and every time they say the parts are in their warehouse and waiting for shipment to me... it's been 5 months of complete misery with my 2 couches. So, if you don't mind spending $800 on a couch that you can't properly use for 6 months, by all means purchase it but I would suggest to keep looking at other vendors.

I bought this couch and could not use for two weeks because of needing help to put it together. Now after two weeks of using the couch occasionally I pulled out the extended portion to “sit on”. The wooden frame broke in half. I have emailed samsclub@abbsonliving.com, but no response yet.

I purchased this couch in Nov 2020 and it didn't arrive until Dec 2020. The pullout couch/bed portion collapses. I completed all the necessary measures to get this fixed and noticed it had a 1 year warranty from Abbyson. Abbyson had a technician come out and confirm that the couch was in fact broken. Its now Jan 2020 and we still don't have a couch that works. I have had horrible communication with both Abbyson and Sams Club regarding follow up. I also feel like my warranty should start over once I get a couch that works. I also want to remind you that this is how the couch came and that no harm was done for this to have happened. I have been very disappointed.

Very nice quality for the price. Great size for a small area. If you need a pull out bed this is way more comfortable than traditional sofa beds, and the storage area under the chaise is very roomy and easy to get at. Would absolutely recommend this sofa!

I wasn't impressed after installation. PROS: material and cushion are good for the price. like others say, it feels hard, but i agree that it will soften over time. the bed works great. the color is pleasant, shipping was great, and easy assembly. CONS: Its a lower back support. more than half of back cushion will hang in air. make a mistake and lean back, you might fall. This wouldn't been a problem to me if it was well shown in pictures, descriptions, or video....(I would not have bout it). This feature forces you to have the sofa against a wall, not in the middle of the room. One more con, It is not deep. I feels like only half of my butt is seating. also, the side arm rest feel so low and thin. (NOTE: This is on me, because dimensions are given here on the site. but it's not intuitive for average joe to understand what a 32" depth is going to feel when we get it), it is not deep. NOTE: Do your own 360 dimensioning homework before you buy.

I bought this couch and got it delivered in September 2022. Within a month and a half the fabric started showing ripples on the seating area. About a month ago the rails started falling off the track for the pullout bed. It’s very frustrating. The pullout part has been slept on about 20x’s. I called this last weekend to see if it can be returned and I was told it cannot because it’s past the 90 days. I was told they would check on the warranty I purchased with it and get back to me within 24 hours. No one has called me back yet and that was 4 days ago that I called! I would not recommend getting this. I wish I could get my money back! I should have read the reviews on this before I purchased it but it seemed like such a good deal.

Nice and controlled

We bought this couch two years ago and it is worn down already. Looks like we have had for years and years. The back cushions are not comfortable, barely seem filled with stuffing now, and the back frame is easy to break. Mush smaller than I anticipated as well. I bought it for company to sleep on in a pinch and it's so uncomfortable, people don't even want to sit on it, let alone sleep on it. I only gave it two stars because the concept is great and love the storage, but not built to last or use regularly.

My husband and I had this couch no more than two weeks and both the legs on the chaise broke off and the sides on the pull out sink in whenever someone sits on it. We got it for a great price on a Black Friday sale and were so excited for it but ended up being very disappointed. We also tried to contact the company that makes them but never heard anything back.

This is an awful couch. I purchased this at a sale price, 200 off the Original 899 and it’s not worth it. The problem is that I could not assemble the couch. I think the brackets are mis-attached or incorrectly included. The instructions indicated that the parts were labeled alphabetically but they were not. The only label I found were two “L” stamps on both arms rests. The L was not even part of the alphalabeling so I’m assuming it stands for Left. That’s makes me believe that the couch came with 2 left Arms as I was able to attach one arm rest to either side of the couch but not the other. rests.