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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 2,391-2,400 of 6,507 reviews
Sep 25, 2018
Reviewer name: Elena
5 out of 5 stars
5 out of 5 stars review

Best product ever!

I've been using this product since April and I would totally recommend it. My acne disappeared completely. Such a shame that we don't have this product in Germany.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 7, 2011
Reviewer name: playboybunnybaby
5 out of 5 stars
5 out of 5 stars review

Baby soft skin and no blemishes!

I love this Neutrogena Oil-Free Acne wash! I can feel the cleanness in my pores, and it leaves my skin so soft. It got rid of my blemishes in the first few washes. I'll reccomend this to all of my friends!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 24, 2013
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

My skin is soft now!

I really like it! It is good for ppl with acne! And it does leave my skin dry but I put a little of suave revitalizing lotion to my face and its all good!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 3, 2018
Reviewer name: Happyboiler
5 out of 5 stars
5 out of 5 stars review

Used this for years and wouldn't use anything else

I have had combination skin my whole life and have used this for over 10 years and love it. I still use it at 51. I would say I have always had oily skin and with the ingredients in this I would not recommend it unless you have oily skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer care

This is amazing to hear! We can't tell you how much we appreciate your loyalty and kind words. Have the best day!

Mar 1, 2020
Reviewer name: Eveni143
1 out of 5 stars
1 out of 5 stars review

Thanks Neutrogena for ruining my skin!

I was so pleased the first 2 times I had used this product. However the next morning I woke up with a horrible break out on my jawline! I would give 0 stars if I could! If there’s somewhere I can send my pics let me know!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear that you broke out while using our acne wash. We'd like to hear more about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to chat soon!

Apr 27, 2020
Reviewer name: Natalya shilling
1 out of 5 stars
1 out of 5 stars review

my skin broke out!!

I tried this to see if it would work, my skin got all red and burnt and broke out within a week!! would definitely NOT recommend!! I don’t know if it was the saylic acid or something but it broke out!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear this! We'd like to learn more about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

Aug 31, 2020
Reviewer name: JessRose
1 out of 5 stars
1 out of 5 stars review

My face HURTS

I purchased this thinking it was going to be a great, but after three uses my skins red, dry, and painful. I feel like I have a chemical burn on my skin it's been 3 days I'm hoping that it gets better soon.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear about your reaction to our cleanser, and we hope you feel better soon! We'd love to learn more, so please call us at 1-800-582-4048 when you have some time to talk. We're available Monday through Friday, from 9 AM to 5:30 PM ET. Talk to you soon!

May 22, 2022
Reviewer name: Pari1234
1 out of 5 stars
1 out of 5 stars review

String allergic reaction

I used this product twice over the last couple for days and woke up with swollen puffy eyes and small (extremely) itchy bumps all over my face. I have taken antihistamines and it hasn't gone down. Do NOT buy this product!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for sharing this with us! We're sorry to hear you had this experience, and we want to help. Give us a call at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope to chat soon!

Feb 21, 2020
Reviewer name: Ellie2224
2 out of 5 stars
2 out of 5 stars review

Dry patches and itchiness

I've only been using this product for a few days but I can't stand the how dry and itchy my skin has gotten from my cheeks down. Not sure if I should keep using it in hopes that it will get better or throw it out.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear this has made your skin dry and itchy! We'd love to do something to help, so please call us at 1-800-582-4048 when you have some time. We're available Mon-Fri, from 9 AM to 5:30 PM ET. Talk to you soon!

Jul 17, 2018
Reviewer name: Shannon920
1 out of 5 stars
1 out of 5 stars review

Not as good as I thought it would be.

This product is very rough and it stings my skin and my eyes. When I have used it, it actually increased my acne because it was irritating. Would I recommend it? No.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We're sorry to hear you had this experience while using our product. We'd love to learn more and see how we can help. Please call us at 1-800-582-4048 so we can chat. We're here Monday through Friday from 9am-5:30pm EST. Hope to hear from you soon!