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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 2,351-2,360 of 6,507 reviews
Apr 7, 2015
Reviewer name: kaylee
1 out of 5 stars
1 out of 5 stars review

Yuck!!! DO NOT BUY THIS GARBAGE!

It dried out my skin. It actually made the redness worse than before. It contributed only to make my acne worse. So no thank you neutrogena. :(( I wish I could have a refund.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi kaylee. We're sorry to hear about your experience. We'd like to speak with you to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EDT. We look forward to your call.

Jan 22, 2012
Reviewer name: Blade
3 out of 5 stars
3 out of 5 stars review

Good but foam was better

The wash is good but it dries my skin terribly, I used the oil-free foam wash and it was amazing, gentle and did not dry my face. You stopped making it and I'm devastated!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 30, 2018
Reviewer name: Rjohnson18
1 out of 5 stars
1 out of 5 stars review

Itching like crazy

Feels gentle at first, but hours after the first use my skin is itching like crazy! What is going on here! I have NEVER had an issue with any other face wash.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're very sorry to hear about this reaction you've had to our product and we'd like to see how we can help. Give us a call at 1-800-582-4048, Monday - Friday from 9 AM to 5:30 PM ET. We hope to talk soon!

Jun 21, 2012
Reviewer name: asian boy
1 out of 5 stars
1 out of 5 stars review

reason behind my acne

Do not buy this product! This was the reason why my face was breaking out. I switched over to a benzoyl peroxide wash and my acne was disappearing. Now im left with scars from the acne due to this wash.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 31, 2013
Reviewer name: blurp2444
1 out of 5 stars
1 out of 5 stars review

Made me break out even more

I started using this product and at first I saw my acne getting better but after a while, my face just broke out. I had acne all over my face and it has never been this bad before in my life. I would definitely not recommend this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 27, 2013
Reviewer name: Amiri78
1 out of 5 stars
1 out of 5 stars review

Chemical burns

This caused so much redness, dryness, and peeling that it looked like I'd had a bad chemical peel. I didn't even want to go out in public. Don't use this if you're using prescription topical acne treatments!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 26, 2013
Reviewer name: Sk8rchk
1 out of 5 stars
1 out of 5 stars review

My face is itches?!??

I've been using this for two days and my acne is getting better...but it's extremely harsh on my skin!! My skin burns and itches like crazy! I DO NOT recommend this at all!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 23, 2011
Reviewer name: horscrazi
1 out of 5 stars
1 out of 5 stars review

Bad product.

My skin was average-not too oily or too dry. After I started using this product, however, my skin became red, dry, and flaky. Ultimately, my mild acne just got worse. I would not recommend this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 13, 2019
Reviewer name: BradyTorrid
1 out of 5 stars
1 out of 5 stars review

This product made me get an allergic reaction

I have used this product for 2 months. I have had no problems what so ever. But then last night, I woke up with my skin itching and burning after applying the product to my face. I had an allergic reaction to this trash. Do not buy!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear about this! We'd like to learn more about your experience, so please give us a call at ​1-800-582-4048. We're available M-F 9AM-5:30PM ET. We look forward to hearing from you!

Apr 17, 2020
Reviewer name: Miyonce
5 out of 5 stars
5 out of 5 stars review

Best Facial Wash

I love this facial wash! Simple and makes my oily skin feel clean and clear. I’ve been using it for years as part of my skin regiment, please don’t change the ingredients or discontinue.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361