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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 2,131-2,140 of 6,507 reviews
Feb 16, 2016
Reviewer name: Angel064
1 out of 5 stars
1 out of 5 stars review

Awful!!

Used only for 2 days and it destroyed my face! My face is so dry and red now it looks like it burnt my skin raw. It is so painful and itchy. Wouldn't recommend this product if you want to keep your skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're glad you brought this to our attention, Angel064. What you've described is definitely not a typical reaction to our products, and we want to learn more. Please call our consumer care center at 1-800-582-4048, Monday through Friday, 9AM to 7PM ET. We look forward to your call!

Jan 8, 2024
Reviewer name: ruchas
5 out of 5 stars
5 out of 5 stars review

Go ahead as a daily pore cleansing

Effective to keep blackheads at bay. Works great with keeping the pore clean because of the salicylic acid. Affordable price. And easy to use in the shower and otherwise.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 16, 2025
Reviewer name: theduskyskies_6164
5 out of 5 stars
5 out of 5 stars review

Use it twice a day!

The scent is amazing! The ingredients are lovely, my face feels so clean after I use it! Texture is great too, I can tell it's really cleaning my face

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 15, 2023
Reviewer name: heathert252
3 out of 5 stars
3 out of 5 stars review

It doesn't always work

Sometimes works but barely. It really depends on the person and their skin type needs. For me, it worked but for others it won't work. It is ok for the most part.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi, there. We're very sorry to hear about your experience while using our product. We want to get this all taken care of for you. When you have a moment, please call us at 1-800-582-4048. We're open Monday - Friday, 9:00 am-5:30 pm EST. We look forward to hearing from you soon.

Jun 7, 2023
Reviewer name: keturahg1
3 out of 5 stars
3 out of 5 stars review

Decent

The cleanser was pretty decent. I don't remember it making a huge difference for my skin. I have oily but sensitive skin, and I would say this cleanser did the job but did not over satisfy.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for taking the time to leave a review. We're sorry to hear our Oil Free Acne Cleanser didn't meet your expectations. We would like to learn more about this. When you have a moment, please give us a call at 1-800-582-4048 Monday-Friday 9:00 am-5:30 pm EST. Hope to hear from you soon!

Sep 6, 2023
Reviewer name: blanchesd
5 out of 5 stars
5 out of 5 stars review

Does wonders for the skin

Neutrogena has always had great products and this one is no exception. This cleanser leaves my skin feeling soft and not dry nor tight which is great.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 5, 2023
Reviewer name: danielleg372
3 out of 5 stars
3 out of 5 stars review

Over all it is a good product

The packing is simple. The price is not bad. And the ingredients are ok. This product smells good. And the effectiveness is on point. My skin does not like this product.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We appreciate your honest review and would love to learn more. Whenever you have a moment, please call us at 1-800-582-4048. We're open Monday-Friday 9:00am-5:30pm EST.

Oct 20, 2022
Reviewer name: chooseyladii
5 out of 5 stars
5 out of 5 stars review

Feels so clean!

One of my top products I use!!!!! I have very oily skin normally, I like that I can use this product and it doesn't completely dry my face out like other products I've used in the past!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 3, 2022
Reviewer name: paytonc30
4 out of 5 stars
4 out of 5 stars review

Love it!!

One of the only cleansers that helps my acne while also keeping my sensitive skin happy!!!! I have very sensitive skin so it's hard to find cleansers that do both!!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 16, 2021
Reviewer name: Tara0113
1 out of 5 stars
1 out of 5 stars review

Red, swollen and cracked skin after use

My daughter used this twice and her skin turned red, swelled and now it is extremely dry, cracked and peeling. She has been in pain from this. Would not recommend.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're very sorry to hear that this has happened to your daughter. We would like to learn more about her experience so we can best help her. If you could, please give us a call at 1-800-582-4048 Mon-Fri 9:30AM - 5:00 PM ET. When you reach one of our specialists, please provide them with your email address. We hope to hear from you soon!