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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Mar 19, 2024
laurenjkim
4 out of 5 stars review

Good face wash

Left my skin feeling clean and soft. Did not have a strong scent and the packaging was simple. The price was very affordable and I would recommend for those with acne.

Review from influenster.com
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Jul 23, 2018
abbie
1 out of 5 stars review

Caused allergic reaction

I used this once and overnight my eyes swelled up to the point that I could barely see and my skin turned red and itchy. My whole face burns. I really wish this had worked for me. I wouldn’t recommend this to anyone

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thanks for bringing this to our attention. We're sorry to hear about your experience while using our acne wash and would love to learn more. Please give us a call at 1-800-582-4048 so we can help make this right. We're here Monday through Friday from 9am-5:30pm EST. Feel better and we look forward to hearing from you!

Apr 16, 2023
meganc584
3 out of 5 stars review

Good

I like it because it leaves your face feeling clean. I don’t like it because it dries my skin out bad. It helped some with my acne but did not make it to where it was better.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. Mention your username to the phone rep so they can quickly assist you. Talk soon!

Oct 31, 2022
zonziaraec
5 out of 5 stars review

Amazing

The product helped my face with breakouts as well as my son and will continue to use it It has certainly been on staple in our morning skin care regimen.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 7, 2021
JENNYY
1 out of 5 stars review

BURNED MY SKIN & made it peel

I bought this 2 weeks ago, I’ve been using it for about a week now, I’ve been noticing by my lips on each side it is completely Burned and flakey ! Especially around my nose. FEELS LIKE A BAD sunburn!!! I would not recommend this at all!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Oh no, we're so sorry to hear about this! We'd like to learn more and help however we can, so please give us a call at 1-800-582-4048 from 9am - 5:30pm ET, Monday through Friday. Hope to hear from you soon!

Oct 3, 2022
bethanym91
5 out of 5 stars review

Does the iob

This product gets results and clears up blemishes pretty quickly. I would recommend it if you have oily problem skin and need something not too harsh.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 19, 2023
jboogie1017
3 out of 5 stars review

Decent but burned

So I have extremely sensitive skin and this did help to keep my acne at bay buuuuut I definitely had some burns on both sides of my nose (typically only occurs with benzoyl peroxide). Overall, decent product if you have mild acne

Review from influenster.com
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reply from sm

We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. We hope you continue to have a nice day!

Mar 24, 2024
krimd
2 out of 5 stars review

Too drying

This was, unfortunately, way too drying for my skin. I wasn’t able to see any results from the salicylic acid due to that reason. The pump is convenient, but mine kept getting stuck. Not sure if it was faulty.

Review from influenster.com
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reply from Customer Service

We're so sorry to learn this happened. This isn't typical of our product. Our team would like to look into this. Please give us a call at 1-800-582-4048 when you have a chance. We are available M-F from 9am-5:30pm ET. Thanks!

Jan 21, 2023
paulab243
5 out of 5 stars review

I loved it

I have tried it but I haven't used it in a couple of years I couldn't afford it it did wonders to my face and to this day I still wish I could afford it again

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 27, 2025
zueinah_amin_8542
5 out of 5 stars review

Good Product

This oil free acne wash is very effective for sure. It really helped me with my acne and face wash routine is well. I love the scent and smell to this face wash too. And the packaging is so nice looking is well.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361