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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Aug 6, 2018
Vicbb2
1 out of 5 stars review

face Burning

I bought this 3 days ago and my face hurts sooo much and my face is red and it’s peeling feels so irritated , does anyone know what i can do to make my face better ?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thanks for taking the time to write this review! We'd love to chat some more about this, so please give us a call at 1-800-582-4048. We're available between 9am and 5:30pm ET, Monday-Friday. Can't wait to hear from you!

Feb 12, 2023
shirina6
2 out of 5 stars review

Harsh

While I know that this is a classic staple from the brand, I found it to be very harsh on the skin, and it is very detergent like. Just make sure that you moisturize well after using this product.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from social media

Thanks for sharing with us. We’d like to learn more, so please call us at 1-800-582-4048, Monday – Friday from 9am to 5:30pm ET with your social media name. Thanks!

Apr 27, 2025
zueinah_amin_8542
5 out of 5 stars review

Good Product

This oil free acne wash is very effective for sure. It really helped me with my acne and face wash routine is well. I love the scent and smell to this face wash too. And the packaging is so nice looking is well.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 28, 2022
amandam1080
3 out of 5 stars review

Acne wash

I liked this product for making my face feel fresh. But as for helping my acne, it provided no results. So if you have an acne issue you may want to skip this one.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry this product didn't work for you and we want to learn more! Whenever you have time, please call us at 1-800-582-4048. Our hours are Monday-Friday 9:00am-5:30pm EST.

Aug 14, 2024
tinaveitz
3 out of 5 stars review

Gentle cleanser

Gentle cleanser that cleaned my acne prone skin well. Did not notice a difference in my face texture, or clarity after using up the bottle but at least it didn’t break me out or add texture.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Apr 20, 2023
angelinep11
3 out of 5 stars review

How to.use the productand how it works.

Helps clear face i like how it works and smells great i would recommend this product to others due to the fact i used this for years. And i love it...

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 26, 2022
chaiofthetiger8
5 out of 5 stars review

Tried and True

This is probably one of the most popular acne face washes on the drugstore circuit. I’ve literally been using it since I was a teenager. It always helped clear up ky breakouts.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 8, 2023
arielleb30
5 out of 5 stars review

Acne free

Very affordable. I am very picky with what i use on my face and using this product really helps with my oily face and it smells good very refreshing when i wash my face

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 11, 2023
Anonymous
4 out of 5 stars review

Staple

Definitely a staple in my house ! The teenagers use it I use it. Sometimes I need stronger stuff sometimes, but we definitely love in this house and have been using it since I was a Teen

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 15, 2025
jchen0927_8105
3 out of 5 stars review

Cleans but doesnt prevent acne

this cleanser cleans well, but it doesn’t get rid of acne. It’s kind of dry. I saw no improvements in reductions of pimples or other types of acne. I’m not sure I would recommend.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361