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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 161-170 of 6,507 reviews
Jul 11, 2018
Reviewer name: Madison
2 out of 5 stars
2 out of 5 stars review

Don't try it

I bought this product literally 4 days ago and have used it 3 times. I started the night I got it, read the label and applied it to my face. The first night was amazing and it made my skin soft. I applied cream and went to sleep. The next morning I applied it again and I noticed my face was a bit red. I assumed I had rubbed too hard and so I tried again that night but applied a bit softer. The next morning was awful my face was itchy, red, numb and inflamed. It is still this way after discontinuing it and 2 days have gone by. So disappointed in neutrogena as it says it is good for all skin types and is gental.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for reaching out and sharing your review with us! We're so sorry to hear you had this reaction after using our Oil-Free Acne Wash. When you have a moment, please give us a call at 1-800-582-4048 so we can learn more about your experience and help to make this right. We're available Monday-Friday from 9A-5:30P ET. We hope to hear from you soon!

Oct 26, 2018
Reviewer name: Luis
1 out of 5 stars
1 out of 5 stars review

My skin got worse

I’ve been using this product for like about 3 weeks. The first week my skin was so dry that I had to buy a moisturizer, that help made my skin not that dry. So 2 weeks past and my skin got worse. Buy a different product! This one will make your skin worse!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your feedback! We'd love to learn more about what happened and see if there's anything we can do to help. Give us a call at 1-800-582-4048, we're here from 9AM to 5:30PM ET M-F. We're looking forward to hearing from you!

Jan 2, 2023
Reviewer name: christaa6c48
5 out of 5 stars
5 out of 5 stars review

Loved this as a teen

I used this as a daily ritual when I was a teen, I had extremely oily acne prone skin and this gave me the confidence to have clean acne free skin, however as an adult I have the opposite problem and can no longer use as it over dried my skin. However I would still recommend this for very oily acne prone skin. It smells clean and makes your face feel clean.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. We hope to hear from you soon!

Aug 16, 2025
Reviewer name: dhruvap6_2097
5 out of 5 stars
5 out of 5 stars review

Very much recommend for oily acne prone skin

Neutrogena acne wash is just what acne girlly needs. It helps me control oil and reduce acne. It takes a bit but very much suitable for acne prone skin. It help me clear my skin upto 80% . It is budget friendly. I have been using it since 10 years. It can't switch to any other acne wash. Trust me it is very effective. Suitable in every weather.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 19, 2024
Reviewer name: sabrines3
4 out of 5 stars
4 out of 5 stars review

Overall, this product is very effective and affordable!

I really like this cleanser from Neutrogena! It's very effective for whenever I have pimples, blackheads, etc. Not to mention the price is very affordable and you could get it at most drugstores. It's ingredients are perfect for sensitive skin, as it contains aloe. It has a very fresh, clean scent!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 26, 2024
Reviewer name: maxpham
4 out of 5 stars
4 out of 5 stars review

Very effective and helped reduce my acne so much

I have combination skin type means dry also and in nose it's oily and sensitive little bit also. So this is perfect facewash. Use this small amount facewash in morning and use rose water after that, in night also use small amount of facewash and after that use small amount of Neutrogena Oil-Free Moisture Combination Skin to moisture your face. This face wash is amazing, gentle, cleans well, and gives a fresh look instantly.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 25, 2022
Reviewer name: jonathanwinterrowd
5 out of 5 stars
5 out of 5 stars review

It works very well.

It is was recommended by my physician and worked very well. It left my skin acne free without feeling oily or dried out. I would definitely recommend it to others. My teenage daughter uses it with good results as well. I found it to be not only affordable but consistent.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 3, 2013
Reviewer name: jandi10
1 out of 5 stars
1 out of 5 stars review

DRY!

I used this product for a week and for the first 2 days it was ok and then all of a sudden I woke up and my face was super dry and very itchy. Even after I stopped using it my face still feels horrible and I used moisturizer after and everything. In my opinion this was a waste of money. I am disappointed with this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 23, 2024
Reviewer name: omgitzvan
5 out of 5 stars
5 out of 5 stars review

Afforable facial cleanser for acne prone

Pros: • Effective on Acne: The product contains salicylic acid, which is known for fighting acne, and I noticed a visible reduction in breakouts after a few uses. • Non-Drying: Despite being acne-focused, it doesn't dry out my skin too much, which is often a concern with many acne cleansers. My skin feels clean but not stripped. • Gentle Formula: It works well for my combination skin and hasn't caused any irritation or redness, even with daily use. • Affordable: Given its effectiveness, the price is quite reasonable compared to other acne treatments on the market. Cons: • Fragrance: It does have a bit of a fragrance, which might be a turn-off for people with sensitive skin or those who prefer fragrance-free products. • Not a Miracle Worker: While it helps prevent and reduce acne, it's not a quick fix for more stubborn breakouts or cystic acne. It works best for mild to moderate acne. Final Thoughts: If you're looking for a reliable, affordable cleanser to combat mild acne, Neutrogena Acne Cleanser is a great choice. It's gentle enough for daily use, and over time, it helps keep breakouts under control without drying out your skin. However, for severe acne, you might want to combine it with stronger treatments.

Review from influenster.com
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Jan 29, 2014
Reviewer name: Lara
2 out of 5 stars
2 out of 5 stars review

DRY DRY DRY!

I have been using this product for seven days. It has made my skin so dry and pealing...At first I thought that this the way its supposed to work, but after rereading the back of the product it clearly said "does not dry up skin" so I panicked! My face hurts, and its itchy, it even hurts to smile and open my mouth sometimes. I'm very disappointed with the product!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361