We recently bought and assembled the Glider Bench. We noticed that it was missing one of the back side protective end caps. I called the customer service number and left a message. They called back within an hour and shipped the end cap to me. Thank you for your attentive customer service.

I have bought many Lifetime products over the years. The quality is great but it’s the guarantee and customer service that brings me back. I always register my products and have NEVER had an issue with replacement parts or service. They ask very few questions and are happy to help you.

I needed parts due to wear and tear as through no fault of the company I was a negligent owner and should have had this covered during the rainy season. I left a message for the company informing them the parts I needed and was promptly mailed the parts free of charge with NO hassle! I recommend Lifetime products because of their durability and excellent customer service! I will purchase again!

I purchased a glider bench seat in 2014 - it still looks like new - but one of the slats came loose as a couple of screws were missing as a couple of the screw holes over the years got a bit loose, the sales rep replaced the slat and replacement screws at no charge to me! Needless to say I was truly impressed. I enjoy all our lifetime products.

We really like this glider bench. It was fairly simple to assemble, but I would recommend having 2 people to do it. We debated on purchasing a porch swing, but decided on the glider instead. The glider is just as pleasant as a porch swing, but less intrusive as we didn't have to attach anything to the porch ceiling which has metal soffit material. We've only had it a few weeks, so only time will tell how it holds up.

Love the quality of the lifetime gliders. Previously owned three of the solid (without slats) ones for many years. Had to leave behind during a move. This slatted style is very uncomfortable to sit on. The back is tilted way to far back and it’s not very back friendly.

My package was damaged in shipping and the Customer Service person was kind, courteous and very helpful. A new part was being shipped immediately. You can tell that the quality of the product is excellent and the customer service matches the products sold.

Well built and easy to assemble! I was expecting to have to assemble the slats and was glad to see them already assembled. I wanted to remove one slat so I could easily inset a name plate and found that even after removing the screws the slat could not be easily removed. It must have been glued as well as screwed on.

One of the bearings went out on our swing glider a couple of weeks ago. The part wasn't listed on the website, but when I called and gave Chris our Model number, Item number, and the part number from the assembly instructions, he assured me it would be taken care of. A few days later the part arrived, no charge, even though the unit was out of warranty.

The biggest complaint we had was trying to get all of the parts to line up precisely. It took a lot of strength to squeeze together just to get screws in holes and be lined up and tightened properly. Hoping we did it good enough so it lasts for many years to come as much as it cost me! Nice and smooth rocking motion and bench is comfy. Great addition to my patio!