I bought a glider bench a couple years ago. It sits outside in the weather. It was built for outside conditions and has held up very nicely. It needed the plastic feet replaced though. I called the company and was told that the part needed was on back order and detained due to the shipping problems; could not say when I would receive these items but was put on a list to receive them when they arrived. I got an email that they were on the way; probably has been about 6 months or more since I called. I have received them now. I want to state how satisfied I am with customer service rep, Camille, and I am impressed with this company's integrity! Thank you very much.

I have bought many Lifetime products over the years. The quality is great but it’s the guarantee and customer service that brings me back. I always register my products and have NEVER had an issue with replacement parts or service. They ask very few questions and are happy to help you.

Glider exceeded my expectations for quality. However, the packaging could use some work. The shipment was delayed and had some difficulty getting to me and the end of the box had come unglued and a part fell out when the Driver unloaded it. Fortunately nothing was damaged and all parts were accounted for. Would highligh suggest using banding both directions.

I bought my glider a couple of years ago and one of the slats broke. Several others were faded and warn. I ask for a replacement via chat on their website and quickly received a response they would send out replacement slats out soon. Awesome customer service!

I bought two of these gliders at least six years ago. They are in perfect working condition but the Trex slats on one was sluffing off 'Trex dust.' It was a long sho0 butt, when I told Lifetime, the firm sent all new slats and screws for the one glider. Fantastic response to a six year old item that is no longer in production. The slats are replaced and the glider is good for another six years or more!

This has been a very frustrating and time consuming purchase. Definitley will be returning this bench. The package arrived with pieces strewn all through the box and hardware missing as a result. We recovered similar pieces from hardware store and then found screw threads damaged so full construction will need some type of modification. Can't even complete that for now. Lastly, bought as a gift. The one bench we could construct now after only about 3 weeks has slats of the bench warping up and they have detached from the seat. It clearly is not going to last a LIFETIME!!

My bench arrived with a broken slat in the seat assembly otherwise it was easy to assemble, very solid, sturdy,and attractive. I am writing because I received fast and excellent customer service from lifetime. Not only did they quickly send me a new slat they sent the whole seat assembly. These guys really stand by their product. Buy this bench with confidence!

My wife had been talking about a glider bench for our front porch for quite some time, so I purchased this product at the end of November (2017) after some research about what is available. I assembled it with my teenage son, we gave it to her Christmas morning, and she enjoys it already (even though it is winter). Assembly was straightforward, all of the parts were there and very clearly marked. It is comfortable and we found no issues with fit or finish. Although the included tools were helpful, assembly went much faster with a socket wrench. It appears to be well-made and durable. We are looking forward to more use in the summer and I will update the review as we have a chance to use it more.

We love this bench. Looked carefully at both glider benches that Lifetime offers. Both seem really good. Being tall, this one fit me better and the seat is very comfortable, good on my sore back. My wife is shorter but it still works great. Love the look in our rustic picnic pavilion.

Well built and easy to assemble! I was expecting to have to assemble the slats and was glad to see them already assembled. I wanted to remove one slat so I could easily inset a name plate and found that even after removing the screws the slat could not be easily removed. It must have been glued as well as screwed on.