Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars
233 ratings233 reviews
  1. 5 stars65% (152)
  2. 4 stars13% (31)
  3. 3 stars7% (16)
  4. 2 stars6% (15)
  5. 1 star8% (19)

Member photos

Sort by |
Showing 141-150 of 233 reviews
Oct 28, 2023
Kmartens
5 out of 5 stars review

Verified Purchase

Very quiet

[This review was collected as part of a promotion.] I bought this washing machine 3 weeks ago. So far I am very happy with it. It is very quiet.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Oct 2, 2023
Nic11
5 out of 5 stars review

Verified Purchase

Works

[This review was collected as part of a promotion.] I bought this a month ago. So for it work wells. No complaints

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Sep 23, 2022
mayer13
5 out of 5 stars review

Verified Purchase

Quiet motor!

[This review was collected as part of a promotion.] I love my new washer. It is very efficient and runs quietly.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jun 23, 2022
Dredove
5 out of 5 stars review

Verified Purchase

Love!! So easy to use too!

[This review was collected as part of a promotion.] We love! I also like that it’s quite and I can see inside

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Nov 10, 2022
JDiane
5 out of 5 stars review

Verified Purchase

Clothes stay like new

[This review was collected as part of a promotion.] The LG washer/dryer we purchased make our clothes stay like new! Thank you!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Aug 11, 2022
Cachy10pr
4 out of 5 stars review

Verified Purchase

Excellent washer

[This review was collected as part of a promotion.] I bough it 3 week ago and im very happy with my washer.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Aug 14, 2022
Garnet57
5 out of 5 stars review

Verified Purchase

Great washing machine

I just bought this, after having an LG front loader for 11 years. Still working, but I needed a larger machine.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jun 20, 2026
oldgeyser
4 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] I sure like my new LG top load washer, does a great job and very quiet.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hello! Loving the shout‑out for your LG WT7000CW — always great hearing when a washer delivers strong cleaning power with that smooth, quiet operation that makes laundry day feel a whole lot easier. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Oct 30, 2025
Mimi1952
2 out of 5 stars review

Either too much or too little water.

I purchased a WT7000CW machine last year and I'm very frustrated with the lack of control over the water level. Either hardly any water is put into a wash or too much water! There is no happy medium. The bedding cycle fills the tub all the way up to the top and the laundry swirls at the top of the water and doesn't really get clean. The normal cycle puts hardly any water into the tub and I don't feel the clothes are getting clean. When you select "water plus", it fills the tub to the top in which case the laundry floats at the top and doesn't get agitated. The deep fill option is the same. Water fills to the brim with the dirty laundry swirling around at the top of the water far away from the agitator. Horrible design! So sorry I purchased this machine.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Digital Care Team

Thanks for your feedback, Mimi — the WT7000CW uses AI-based sensing to optimize water levels, but there are ways to improve wash performance if the results feel inconsistent. LG top-load washers like the WT7000CW automatically adjust water levels based on the weight and type of load. While this helps conserve water and energy, it can sometimes feel unpredictable depending on the cycle and fabric mix. Here are a few tips to help you get more consistent results: Understanding Water Level Behavior ⦁ Normal cycle uses minimal water to optimize energy efficiency. If clothes aren’t getting clean, try switching to Heavy Duty or Bulky/Bedding cycles, which allow more agitation and water. ⦁ Water Plus adds about 1 gallon of extra water — helpful for lightly soiled loads, but may not be enough for bulky items. ⦁ Deep Fill is best for large or absorbent loads, but if items float, try mixing heavier fabrics to help anchor the load. Tips to Improve Cleaning Performance ⦁ Distribute laundry evenly around the tub to help the impeller agitate effectively. ⦁ Avoid overloading — too many items can reduce movement and cleaning. ⦁ Use the correct cycle for the fabric type and soil level. For example, towels or bedding do better on Bulky/Bedding. ⦁ Try a different detergent — high-efficiency (HE) formulas work best, but some clean better in low-water conditions. More Troubleshooting Help You can find detailed guidance here: https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-water-supply-the-water-level-cannot-be-adjusted-the-water-level-is-too-high-the-water-level-is-too-low--20154629491759 If you’d like personalized support, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. – LG Digital Care Team ^Rich

Nov 21, 2025
KATHRYN
1 out of 5 stars review

Worst customer service ever !

We bought a LG washing machine in November 2024. In July 2025 a piece of the door hinge broke. We contacted customer service and spoke to a very rude customer service rep. She kept telling us the machine was fine since an error code wasn't showing. After going round and round with her about still needing a repair man to come look at our broken henge, she sighed and told us if the tech came out and it wasn't a warranty issue, we would have to pay for a service call. The tech came out and had to order a new door for our washing machine. He came out on Aug. 5th and repaired the door. While he was repairing the door he moved the machine and hit the drainpipe under the machine causing it to come through the ceiling in our kitchen below. We have been going round and round with their offshore customer service trying to get the ceiling repaired> They keep telling us a "Presidential liaison" will call us back in 24-28 hours and no one ever calls us back!!!! This is the worst customer service I have ever had to deal with!!! We are still trying to resolve this issue!

Helpful?5RKBN6IUKKDH13596021248
reply from LG Digital Customer Care

Hi, Kathryn. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT7000CW) model to be repaired correctly and for service visits to be handled with care. Since the hinge required replacement, one helpful step to keep the door operating smoothly is to regularly clean and inspect the door seal and hinge area to prevent buildup or misalignment that can affect performance. You can find more guidance here: https://www.lg.com/us/support/product/lg-WT7000CW.ABWETUS. If you still need assistance with the service-related damage or follow-up on your repair case, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy