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Customer reviews for Thomson Chest Freezer 5.0 cu. ft. for
Thomson Chest Freezer 5.0 cu. ft.
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4.6 out of 5 stars
stars
2,584 ratings1,153 reviews
  1. 5 stars78% (2,012)
  2. 4 stars12% (312)
  3. 3 stars3% (72)
  4. 2 stars2% (48)
  5. 1 star5% (140)

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Showing 921-930 of 1,153 reviews
Aug 31, 2020
Mrs Swan
5 out of 5 stars review

Fantastic Freezer!

Purchased a freezer of the same size back on the 2nd of May from another company to be delivered. When we ordered, there was already a delay in delivery until the end of June (we looked everywhere for DAYS online and in stores; every place was out until June/July!). The company kept pushing the delivery date out by a few days to a week at a time... never communicated that with me; I always had to call on my "delivery date" to see if it had arrived yet. Finally around the beginning of August, I'd had enough; canceled to order and got a refund (which wad like pulling teeth, btw). The day I canceled I just happened to (so very luckily) come across this freezer that was available for pickup at our local store. It also happened to be the last one. The best part - it was $100 cheaper than the one I'd originally ordered! We definitely hit the jackpot with this freezer. It's super roomy, but not too huge, and SUPER quiet. We've had it in use for about 2.5 weeks and it is absolutely perfect. If you can score this freezer - do it. You won't regret it!

Helpful?7CQE20RTA3ON13594924081
Jan 18, 2024
Nishacole83
5 out of 5 stars review

Verified Purchase

Perfect size if you're looking for freezer

Love it!!

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hi Nishacole83, we are happy to hear you are pleased with your 5 cu ft Thomson Chest Freezer.

Jun 28, 2020
mom
1 out of 5 stars review

worst freezer on the market

Purchased this on Friday! Left it sitting there for a few hours. Plugged it in on Friday night before bed, it Sunday and the juice we put it in there on Friday is still liquid. No ice in site. None of the meat we put in there on Saturday is frozen. Very Disappointing!! Returning it!

Helpful?7CQE20RTA3ON13594924081
Jan 12, 2024
Erinn
1 out of 5 stars review

Thomason Freezer 5.1

Freezer thawed out and died after about a year.Called appliance repairman,gave him model number and no parts readily available.

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hello Erinn, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Jul 24, 2019
Aly
1 out of 5 stars review

Do not recommend

I bought this a little over a month ago and it stopped working. I lost a lot of food! I have received no help at all for a replacement.

Helpful?7CQE20RTA3ON13594924081
Oct 31, 2020
Clay
1 out of 5 stars review

Doesn't work

I bought this a month ago, brought it home and plugged in, got it cold, but not freezing at all!! Very disappointed!

Helpful?7CQE20RTA3ON13594924081
reply from Supplier Response

Hello Clay, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Dec 15, 2021
Connie G
5 out of 5 stars review

Verified Purchase

Small is good

This freezer was exactly what we were looking for. We don't have a lot of space and it fits right where we wanted it to.

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hi Connie G - we are happy to hear that the Thomson Chest Freezer is meeting your needs.

Aug 7, 2022
GBusey
1 out of 5 stars review

Stopped Working

Stop working only after 8 months as food prices are going up!!!! Had to hurry to purchase another freezer so our food wouldn't go to waste…DO NOT BUY

Helpful?7CQE20RTA3ON13594924081
reply from Supplier Response

Hello GBusey, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Oct 23, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Perfect size for Apartment

Love my new freezer, 1 had it for about month so far so good. Perfect size for apartment. Great size n price.

Helpful?7CQE20RTA3ON13594924081
Mar 10, 2018
Gina
1 out of 5 stars review

Verified Purchase

Totally bent and broken

I purchased this freezer, got it home and unpacked it and it was bent and the inside was totally broken up. Never again.

Helpful?7CQE20RTA3ON13594924081