Customer reviews for Thomson Chest Freezer 5.0 cu. ft.

Customer reviews for Thomson Chest Freezer 5.0 cu. ft. for

Thomson Chest Freezer 5.0 cu. ft.

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4.6 out of 5 stars

stars2,584 ratings1,153 reviews

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Showing 931-940 of 1,153 reviews

Oct 31, 2020

Clay

1 out of 5 stars review

Doesn't work

I bought this a month ago, brought it home and plugged in, got it cold, but not freezing at all!! Very disappointed!

Helpful?

reply from Supplier Response

Hello Clay, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Oct 4, 2020

Dee

1 out of 5 stars review

poor

only purchased about 4 monts ago and will not freeze food. Will cost more than it is worth to ship back!

Helpful?

reply from Supplier Response

Hello Dee, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Dec 15, 2021

Connie G

5 out of 5 stars review

Verified Purchase

Small is good

This freezer was exactly what we were looking for. We don't have a lot of space and it fits right where we wanted it to.

Helpful?

reply from Curtis International Ltd.

Hi Connie G - we are happy to hear that the Thomson Chest Freezer is meeting your needs.

Mar 10, 2018

Gina

1 out of 5 stars review

Verified Purchase

Totally bent and broken

I purchased this freezer, got it home and unpacked it and it was bent and the inside was totally broken up. Never again.

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Jul 20, 2021

Eric

1 out of 5 stars review

Stopped working after 1.5 years of normal use

Stopped working after 1.5 years of normal home use. Powers on but will not cool anymore. Tried all of their troubleshooting with no luck.

Helpful?

reply from Curtis International Ltd.

Hello Fetch, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jun 13, 2020

Val

2 out of 5 stars review

Doesn't last

I purchased this freezer in club on 12/22/18 and it worked great until today 6/13/2020, lasted 1 and 1/2 years.

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Jul 21, 2019

freddie22

2 out of 5 stars review

u get what u pay 4!

Purchased on 11/17 for a great price of $99...unit quit working (not getting cold enough) yesterday, 7/20/19...I cannot recommend this product!

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Jun 5, 2023

Anonymous

5 out of 5 stars review

Verified Purchase

Good Freezer for theMoney

Excellent small. yet relatively inexpensive freezer that can comfortably accommodate a small family's frozen foods .

Helpful?

reply from Curtis International Ltd.

Hello Anonymous, we are happy to hear that you and your family are pleased with your Thomson 5 cu ft Chest Freezer.

Jun 13, 2018

Mad

1 out of 5 stars review

Unhappy

I brought this freezer on 2/25/17 it was working good and as of today 6/13/18 the freezer not working all i feel is hot heat and a course the warranty expired not happy with this purchase

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Jun 14, 2018

Sadsrcitizen

1 out of 5 stars review

Wasted my money

Bought this 14mo ago based on reviews and size and quit running and lost my food. Very sorry product to last only 14mo in good conditions and care. Buyer beware.

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