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Customer reviews for Thomson Chest Freezer 5.0 cu. ft. for
Thomson Chest Freezer 5.0 cu. ft.
4.6 out of 5 stars
stars
2,584 ratings1,153 reviews
  1. 5 stars78% (2,012)
  2. 4 stars12% (312)
  3. 3 stars3% (72)
  4. 2 stars2% (48)
  5. 1 star5% (140)

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Showing 1,091-1,100 of 1,153 reviews
May 6, 2022
Fuzzy
1 out of 5 stars review

don't buy

only lasted a year in a half and they don't offer help in fixing it!!!

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hello Fuzzy, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Aug 14, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Works great nice and quiet

Gets icy and u have to turn off defrost and clean manually

Helpful?7CQE20RTA3ON13594924081
Dec 26, 2018
bigred95zj
2 out of 5 stars review

does not last

Freezer worked great for almost 2 years then just died. Lost hundreds of dollars of food.

Helpful?7CQE20RTA3ON13594924081
Aug 15, 2020
Liz
5 out of 5 stars review

Verified Purchase

Nice little freezer

Perfect size for my laundry room.

Helpful?7CQE20RTA3ON13594924081
Nov 25, 2020
NA
4 out of 5 stars review

Verified Purchase

Thomson deep freezer

Great for the price, perfect for an apartment

Helpful?7CQE20RTA3ON13594924081
reply from Supplier Response

Hi NA, Glad you are enjoying your new Thomson Chest Freezer. Don't forget to defrost it.

Jul 2, 2023
Anbeavers
2 out of 5 stars review

Damaged

Purchased in store and live almost an hour away. Got home and unboxed it only to find it looked to have been crushed on one side. Now er have to make another almost 2 hour round trip just to return it. Not happy at all.

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hello Anbeavers, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Dec 27, 2018
Jo
1 out of 5 stars review

Freeze stopped working

I bought this item October of 2017 and it stopped working December 2018. Everything thing stored in it thawed. I had to cooked it all and give the food away. I lost $1000 dollars work of meat/seafood/food.

Helpful?7CQE20RTA3ON13594924081
May 20, 2020
ProShopper
1 out of 5 stars review

Poor quality

Purchased one 4 days ago.......never got cold. Called the 1-800 number and there is no technical support. They will only communicate via email. We now must haul the thing back to Sam's! You get what you pay for.

Helpful?7CQE20RTA3ON13594924081
May 25, 2020
not happy
1 out of 5 stars review

Not worth it

Purchased two years ago and just died on us. No indication by the lights, all lights still show working. We lost everything in the freezer. Over year warranty so we're out of luck

Helpful?7CQE20RTA3ON13594924081
Mar 23, 2019
Lona
4 out of 5 stars review

Damage to freezer when delivered

It was a dent in the bottom of my freezer where the knob is. It was a cap missing that goes over the screws in the back where the door. And one of the screws are stripped on the other side that has a cap. But other than that it freezes is doing me the job I wanted.

Helpful?7CQE20RTA3ON13594924081