Thank you for taking the time to reach out regarding your concern with our Member's Mark Italian Style Beef Meatballs. We sincerely apologize that you experienced an issue with our product. We are committed to providing quality products. We are confident this was an isolated incident but have alerted our Quality Assurance Team of your experience

Thank you for your recent purchase of our Casa Di Bertacchi Homestyle Meatballs. Your feedback is very important to us. We apologize that you experienced this issue with our meatballs. Real meat products are inherent to the possibility of bone. We purchase only deboned meat from certified meat suppliers. On occasion, a bone fragment will get by during the de-boning process. The actual bone fragmenting occurs at the raw meat processing plants during the separation of the various cuts of meat and not at our facility. We will continue to evaluate the latest technology that may be employed to eliminate bones in our meatballs. Our Operations and Quality Assurance associates will monitor this issue closely with our Production associates.

Thank you for your recent purchase of the Member’s Mark Italian Style Beef Meatballs. We sincerely apologize that you are displeased with the flavor of this product. We take pride in the production of quality food products, and we have built our reputation on satisfied customers. We appreciate your feedback and will be passing it along to the appropriate team members for further review. Thank you for sharing your thoughts with us.

We love hearing when Members are happy with our products. Thank you for taking the time to leave a review on the Member's Mark Italian Style Beef Meatballs.