Thank your recent purchase of our Members Mark Italian Style Beef Meatballs. We sincerely apologize that you were displeased with the spiciness of this product. We have always taken pride in the production of quality food products, and we have built our reputation with satisfied customers. I appreciate your feedback and will be passing it along to the appropriate team members for further review.

Thank your recent purchase of our Members Mark Italian Style Beef Meatballs. We sincerely apologize that you were displeased with the taste of this product. We have always taken pride in the production of quality food products, and we have built our reputation with satisfied customers. I appreciate your feedback and will be passing it along to the appropriate team members for further review.

Thank you for your recent purchase of our Member's Mark Italian Style Beef Meatballs. Your feedback is very important to us. We apologize that you experienced this issue with our meatballs. Real meat products are inherent to the possibility of bone. We purchase only deboned meat from certified meat suppliers. On occasion, a bone fragment will get by during the de-boning process. The actual bone fragmenting occurs at the raw meat processing plants during the separation of the various cuts of meat and not at our facility. We will continue to evaluate the latest technology that may be employed to eliminate bones in our meatballs. Our Operations and Quality Assurance associates will monitor this issue closely with our Production associates.

Thank you for reaching out regarding your concern with our Member's Mark Italian Style Beef Meatballs. We sincerely apologize that you experienced an issue with our product. We are committed to providing quality products. The amount of gristle you described certainly does not represent the quality we would expect you to receive. We are confident this was an isolated incident but have alerted our Quality Assurance Team of your experience.