Thank you for contacting Rich Products regarding the Member's Mark Italian Style Meatballs that you recently purchased. We are very sorry that you experienced this issue with our product. Your feedback is very important to us. Real meat products are inherent to the possibility of bone. We purchase only deboned meat from certified meat suppliers. On occasion, a bone fragment can get by the de-boning process. The actual bone fragmenting occurs at the raw meat processing plants during the separation of the various cuts of meat and not at our facility. We will continue to evaluate the latest technology that may be employed to eliminate bones in our meatballs. Our Operations and Quality Assurance associates will monitor this issue closely with our Production associates.

Thank you for trying the Member's Mark Italian Style Beef Meatballs. We apologize that you were displeased with this product. We take pride in the production of quality food and have built our reputation on satisfied customers. We appreciate you taking the time to leave a review.

Thank your recent purchase of our Members Mark Beef Italian Meatballs. We sincerely apologize that you were displeased with the flavor and texture of of the meatballs. We have always taken pride in the production of quality food products, and we have built our reputation with satisfied customers. We appreciate your feedback and will be passing it along to the appropriate team members for further review.