Thank you for contacting Rich Products regarding the Member's Mark Beef Style Meatballs that you recently purchased. We are very sorry that you experienced this issue with our product. Your feedback is very important to us. Real meat products are inherent to the possibility of bone. We purchase only deboned meat from certified meat suppliers. On occasion, a bone fragment can get by the de-boning process. The actual bone fragmenting occurs at the raw meat processing plants during the separation of the various cuts of meat and not at our facility. We will continue to evaluate the latest technology that may be employed to eliminate bones in our meatballs. Our Operations and Quality Assurance associates will monitor this issue closely with our Production associates.

Thank you for taking the time to leave a review on the Member's Mark Italian Style Beef Meatballs. We sincerely apologize that you were displeased with the texture. Rich Products has always taken pride in the production of quality food products, and we have built our reputation on satisfied customers. We appreciate your feedback.

Thank you for taking the time to reach out regarding your concern with our Member's Mark Italian Style Beef Meatballs. We sincerely apologize that you experienced an issue with our product. Rich Products is committed to providing quality products. We are confident this was an isolated incident but have alerted our Quality Assurance Team of your experience

Thank your recent purchase of our Members Mark Beef Italian Meatballs. We sincerely apologize that you were displeased with this product. We have always taken pride in the production of quality food products, and we have built our reputation with satisfied customers. We appreciate your feedback and will be passing it along to the appropriate team members for further review.