We're sorry this was your experience, since we can assure you that we have strict quality controls in place to ensure that you can enjoy the best possible results when using our products. We'll be sure to share your comments with our team. We'd like to mention that our Magic Eraser Sheets are designed to compress and break down as they're being used, like a pencil eraser. How long the product lasts depends on how many times you use it and how rough the surfaces you use it on are. As well, other cleaning products shouldn't be used with these sheets. We hope this is helpful. We'd also be happy to learn more and answer any questions you may have, so please give us a call at (800) 248-1612 when you're able.

We know that tough messes are pesky, and we're glad that you were able to remove that hair dye with ease. Still, we don't recommend using the Magic Eraser on your skin as this will likely cause abrasions. If you're ever wondering what type of surfaces your eraser works best on, feel free to call us at (800) 248-1612.

We're glad you reached out to us about this and hope it helps to know, the Magic Erasers are designed to break down with use. The amount of pressure applied when using the eraser as well as how rough the surface can effect how long they last. We'd like to make sure you get the most our of each one, so when you have a chance, please reach out to us at (800) 248-1612.

We're so sorry to hear this. Please know that all of our products go through many quality checks and tests before they reach you to ensure that you are getting the best product possible. We'd like to better understand your experience, and we hope that you'll give us a call at (800) 248-1612.

Your feedback is very much appreciated. While our Magic Eraser removes most dirt, keep in mind it must be wet to work. For large areas and heavy dirt you may need to scrub for longer than usual. Older dried-in stains may also take longer to remove. For the incredibly stubborn messes, we suggest you try our Extra Power version, which is 50% stronger for heavy-duty cleaning. It's ideal for soap scum on textured tubs and shower floors, ceramic floors, grout, vinyl window frames, ground-in dirt on play equipment, alloy car wheels and more!