Hate to hear Mr. Clean Magic Erasers didn't live up to your expectations. Call us at 1-800-248-1612 so we can learn more & make this up to you. We're open M-F from 9-6 ET. Hope to hear from you soon!

We always expect our Magic Erasers to make cleaning a breeze for you, so we’re disappointed to hear this hasn’t been the case for you recently. While our erasers are designed to break down with use, how fast this happen depends on how rough the surfaces being cleaned are. It’s so important to us that you’re happy with your purchase, so we’d like the chance to gather a few more details. Could you please give us a call at (800) 248-1612 when you have a free minute to talk?

Quality is super important to me, and my team has done lots of testing to make sure my Magic Erasers are effective, so this isn't what I'd expect, Cheryl! Although it's normal for the eraser to break down slowly during use (like a pencil eraser), I wouldn't expect it to break, so I'd like to learn more to see how I can help. Just give my team a call at: (800) 248-1612 when you get a chance! - Mr. Clean

While our erasers are designed to break down with use, we want you to feel confident they can take on your tough messes, Stacey! We recommend using our Magic Eraser Foaming Bath Scrubber as this version is specifically designed to take on surfaces in your bathroom. If you're still having trouble, please give us a call at (800) 248-1612 so we can help further.

We know that tough messes are pesky, and we're glad that you were able to remove that hair dye with ease. Still, we don't recommend using the Magic Eraser on your skin as this will likely cause abrasions. If you're ever wondering what type of surfaces your eraser works best on, feel free to call us at (800) 248-1612.