I have purchased this vacuum multiple times. Love the quality and durability. I am a heavy user of the vacuum so I purchase one at least ever other year.

Tried out the new vacuum and was shocked. It sucked up so much it seemed like I hadn't vacuumed a few days before. And I realized how much carpet deodorizer powder my old vacuum was leaving behind. My house smells a lot fresher. Now I understand why my house had a slight musty smell. My carpet was full of dirt,dog hair and dander left behind. So easy to put together. And the retractable cord is a game changer

Good suction and light weight. The rotary brush cannot be turned off for bare floors and is extremely noisy on bare floor mode and the 2 levels above that. We found a screw that fell out of the brush assembly but could not find out where it came from. The accessory tools are poorly placed on the sides of the machine and hit furniture and fall off constantly. The cord loses 4-5 feet when clipped to top of handle to keep it out of the way from vacuuming it up. The unit is extremely hard to snap it in its upright position after vacuuming.

I can only imagine the meeting at Bissell's HQ's like this: "you know what would save us TONS of money? Let's NOT include the pointy/thin attachment with bristles...yeah, that attachment that is basically included in every single vacuum...yeah, let's make our "different", let's NOT include the most important attachment...why? Because we CAN." This REALLY unintelligent move of including three attachments, two which are the most niche possible ONLY for rugs (they can't suction a mouse's hair in normal non carpet/flooring), and no thin attachment with bristles makes this vacuum cleaner complete trash. I am TRYING to not return it, but just looking at it and knowing that I can really use it for "normal" vacuuming makes me want to throw it out of the window.

The works as well as it should, I have not had problems operating this vacuum. My only issue is that there are times when you want to reel in the cord and it is not completely taken all the way in at times. It reels in after you tinker with the cord a little bit

Works great for big or small jobs!

We got 2 and I like mine but my 85yr old mom thinks it’s a little bit too heavy for her

Picks up dogs hair really good

Works great, easy to clean

The vacuum has a very strong suction and does the job.