Your satisfaction means a lot to me, Ms. Clean, so I'm very sorry you're disappointed that my Antibacterial Multi Surface Cleaner was discontinued. As a company, it’s always a hard decision to stop making what may be a beloved product. Please know decisions to start or stop making products are based on consumer demand, so feedback like yours is extremely valuable. Be assured I'm sharing your comments with the rest of my team. Thank you again for reaching out, and please feel free to give the team a call at (800) 867-2532 for more help.

We're sorry to hear that you feel this way. We'd like to mention that we haven't made any recent changes to the formula of our Multi-Surface Liquid Cleaners. However, we did discontinue our Antibacterial Multi-Surface Liquid Cleaner earlier this year. It was discontinued in both the US and Canada, though it's possible that older stock may still be available at some retailers. Please know that decisions to discontinue products are always thought out very carefully, taking factors such as consumer purchasing patterns and ongoing consumer research into consideration. We always want to bring you the latest innovations, and sometimes this means we have to say good-bye to older or favorite products, especially if demand isn’t high enough to keep making them. We'll be sure to share your comments with our team, and you're always welcome to give us a call at (800) 867-2532 if you'd like any further assistance.

We'll be sure to let our team know your feedback. In the meantime, please reach out to us at (800) 867-2532, so we can find the right Mr. Clean product for you.

We're sorry you aren't happy with your recent Mr. Clean Multi Surface Cleaner with Lemon Scent, Arly. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 867-2532 Monday-Friday, 9 AM - 6 PM EST.

We're sorry to hear that you feel this way. We'd like to mention that our Antibacterial Multi-Surface Liquid Cleaner in our Summer Citrus scent was discontinued in Spring 2024. Your feedback will be passed along, and we hope that you'll give another Multi-Surface Liquid Cleaner a try instead. If you'd like any further assistance, please give us a call at (800) 867-2532 when you have a chance.

I appreciate you taking the time to share your feedback, and I'm sorry you aren't a fan of the Lemon Scent of my Multi-Surface Cleaner. My products go through lots of consumer testing, but still I know that preferences vary from person to person. As a company, it’s always a hard decision to stop making what may be a beloved product, like the Summer Citrus scent for you. Please know decisions to start or stop making products are based on consumer demand, so feedback like yours is extremely valuable. Be assured I'm sharing your comments with the rest of my team. Meanwhile, please feel free to check out my website, https://www.mrclean.com/en-us, for information about my current products. I hope you’ll find a new favorite!