Hi Work, Efficiency plays a big role in getting the most out of your Samsung washer/dryer combo, and we understand how important it is for cycles to deliver great results while using resources wisely. Using the correct cycles and built-in AI features can help improve efficiency by automatically adjusting water, detergent, and energy usage based on the load. Features like AI Opti Wash & Dry and Flex Auto Dispense are designed to optimize resource use while maintaining strong performance. You can explore the full guide here: https://www.samsung.com/us/support/answer/ANS10000980/ Proper cycle selection and settings also play a key role in improving efficiency, especially when matching the cycle to the load type and soil level to avoid excess energy or water use. Feel free to explore the full guide here: https://www.samsung.com/us/support/answer/ANS10001016/ Please keep this reference number for your records: 1152601628. If you've tried these steps and still notice the same results, our team would be happy to further assist you through the support channels below. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

Hi Lynn, we appreciate you taking the time to share your experience with your laundry combo. We understand your concerns and would like the opportunity to help. Please allow us to assist further and review your service history to determine the best resolution. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152766856 ready when you contact us so we can serve you quickly. We look forward to speaking with you soon. Jeffrey Samsung Care