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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,269 ratings1,269 reviews
  1. 5 stars79% (998)
  2. 4 stars13% (159)
  3. 3 stars4% (50)
  4. 2 stars1% (16)
  5. 1 star4% (46)

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Showing 551-560 of 1,269 reviews
Jun 5, 2026
Efficiency lover
5 out of 5 stars
5 out of 5 stars review

Love the Combo machine

[This review was collected as part of a promotion.] I love this machine! It’s onboard soap dispensing is mess free and a time saver. The versatility of the features/parameters let me wash everything and dry perfectly (if desired) without high heat. The heat pump does not add a degree of heat to the laundry room and the efficiency of the lint screen catches all the lint; no fuzz or dust. The machine reminds me to perform the maintenance tasks, such as tube clean, and all it takes is to touch the start button. It send a message to my phone to tell me when it done. I just it would fold the clothes too! Maybe that will be included in the next model 🤔

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 20, 2026
Farinaboys
5 out of 5 stars
5 out of 5 stars review

All in One Ease

[This review was collected as part of a promotion.] We’ve been using the All-in-One Ventless Washer Dryer Combo in our household of 5, and honestly it has made life so much easier. With busy schedules and nonstop laundry, not having to remember to move wet clothes from the washer to the dryer has been a huge help. I also love not having to constantly refill liquids or keep up with extra steps. The smart phone connection is one of my favorite features — being able to track cycles and get updates right from my phone makes managing chores so much more convenient. Overall, it’s been a great time-saver and has really helped simplify laundry day in our home.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 6, 2026
Hess
5 out of 5 stars
5 out of 5 stars review

Perfect When You Have No Dryer Vent!

[This review was collected as part of a promotion.] Great for situations where you can't vent! Our house came with a hole in the wall but no duct, rather than tearing apart the walls we tried ventless. So far so good, only one machine taking up space, takes any amount of clothes I throw at it, and it seems to use less power! It takes about the same amount of time as a traditional washer and dryer but if you don't have anything that can't dry in the load you can just let it dry automatically while you carry on with your day. I really enjoy the stat display at the end of the wash cycle, it's probably not going to change how I use the washer but it's nice to know what you used. One thing I wish you could do however, is set it to pause between wash and dry for more than 10 minutes. It's so quiet I don't really notice it's paused and I don't always have my phone on me so I miss the window.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 25, 2026
QjQLQQK
5 out of 5 stars
5 out of 5 stars review

Amazing Washer dryer combo

[This review was collected as part of a promotion.] He really enjoy this washer dryer combo Was very convenient that it was ventless For the area that we needed it Plus we love the capacity as well as the washer and dryer being an all-in-one So that we can put our laundry in and its done! Love that it takes detergent automatically so little waste so efficient! The interface is easy to use! Takes up minimal space!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 5, 2026
Thomas
1 out of 5 stars
1 out of 5 stars review

Great when it works

I've had this machine for about a year and a half now. It only worked for about 10 months. It broke before the warranty was over, and they sent some service techs to look at it. They came out almost 5 times and haven't been able to fix it, and now I've been told that the warranty period is over, so I can either pay for a new washer or keep paying the service techs to come out and try to fix it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Thomas, Recognizing the convenience your Samsung washer/dryer combo is designed to offer, we understand how important it is to have reliable performance and how frustrating it can feel when repeated service visits don’t lead to a lasting resolution. Since your concern involves prior service attempts and warranty-related outcomes, we recommend reaching out to the retailer for further assistance, as they may help review available options or provide additional support toward a resolution. Please keep this reference number for your records: 1152591808. If you would like Samsung to further review your case, please feel free to contact us using the details below. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

May 12, 2026
Thao
1 out of 5 stars
1 out of 5 stars review

Terrible product, terrible service

This machine promises the future but delivers a headache. For a "premium" appliance, the performance is shockingly poor. ​Dryer is Useless: Because it’s ventless, it takes forever. A single load of towels takes nearly five hours, and even then, they come out feeling "steamy" and damp rather than dry. ​The "AI" is Not Smart: The AI OptiWash feature constantly miscalculates the load weight. It either uses too little water or adds hours to the cycle for no reason. ​Maintenance Nightmare: The lint filter system is poorly designed. Wet lint gets trapped in crevices that are impossible to reach, which will definitely lead to mold or drainage issues down the road. ​Vibration & Noise: During the spin cycle, the whole house shakes. It sounds like a jet engine taking off in the laundry room. ​Bottom Line: It’s a beautiful-looking machine that fails at its two basic jobs: washing and drying. It’s way too expensive for something that makes laundry day take twice as long. Don't buy Samsung product

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Thao, That’s quite a bit to run into on something designed to simplify your routine, especially with the expectations that come with it. Anyone would find that hard to overlook. Drying performance and cycle duration can vary depending on the load size, fabric type, and selected settings. The guide below provides helpful steps to improve drying results and better understand how the system adjusts based on these factors: https://www.samsung.com/us/support/troubleshoot/TSG10006774/#bespoke-ai-ventless-laundry-combo-is-not-drying-clothes Keeping the washer clean is an important part of maintaining its performance. The guide below outlines how to care for your unit and prevent buildup over time: https://www.samsung.com/us/support/answer/ANS10003197/ If you have additional concerns, you may reach out through any of the channels below at your convenience: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When you reach out, sharing the reference number (1152494821) will help us assist you more efficiently. You can rely on us to be here when you need help. Glaiza Samsung Care

Apr 25, 2026
Proud family man
5 out of 5 stars
5 out of 5 stars review

Bespoke all in one

[This review was collected as part of a promotion.] What to say.... This is an amazing product. A washer and dryer in 1 is truly a blessing it does loads of laundry extremely quick and efficiently. If you are thinking about buying one do it I promise you will not regret it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 26, 2026
SKB SA
3 out of 5 stars
3 out of 5 stars review

High Maintenance

[This review was collected as part of a promotion.] The amount of cleaning the lints, the filter is too high. If not done for some time, it results in wet and damp clothes even after running the dryer few times. I was attracted to AI and technology while purchasing it and now regret of it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hello SKB SA, We can see how this brings attention to expectations around consistent, dependable performance with everyday laundry tasks. Drying performance on a wash/dry combo is closely tied to airflow and maintenance, and cleaning the lint filter regularly is an important part of keeping cycles consistent. Also, clothes remaining damp after drying cycles can often be improved by checking load size, cycle settings, and ensuring the lint filter and internal components are kept clear. This guide covers steps for improving drying performance: https://www.samsung.com/us/support/troubleshoot/TSG10006774/ This guide explains proper lint filter cleaning and maintenance: https://www.samsung.com/us/support/answer/ANS10001019/ If these steps do not improve the behavior, we can review this model more closely and help determine the next steps based on your unit’s details. Please keep this reference number for your records: 1152551253. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

May 15, 2026
Mommafox3
5 out of 5 stars
5 out of 5 stars review

Great washer dryer combo

[This review was collected as part of a promotion.] I love this product I can put laundry in and not have to worry about switching it over. Such a time saver for my forgetfulness. And I love that it tells me it’s completed sometimes scares me hearing a random voice talking in my house but absolutely love it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 10, 2026
13Reasons
4 out of 5 stars
4 out of 5 stars review

Great for apartments or houses with limited space

[This review was collected as part of a promotion.] Love this machine never have to worry about clothes getting stank because I didn’t switch it over to dryer is a life saver. Do take some time but is worth it I also save on laundry soap with it because I’m not over pouring anymore it put just enough and you can smell it. It’s easy to start the loads not hard my teens and 6 year old can use it . Love that it also connects to my phone so I can see when it’s ready and how much time is left on a load as well. The look is clean also not too much. I have a family of 12 going on 14 this machine saves me time and can wash a good bit of clothes at once. AI settings is good to it remember what you select and will put that setting again as an option so no having to click around and pick thru again. Can’t complain it’s good. Only one thing I don’t like and I would say after 3 months I notice some lent build up inside I can’t reach I empty after each load just hope it’s not a issue later on besides that it’s great I love my washer and it has been a great purchase for my apartment I have it hooked up next to my sink and it don’t take up too much space my landlord doesn’t even know I have a washer he thinks it’s a dryer .

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069