[This review was collected as part of a promotion.] We absolutely love our washer/dryer combo! It has been a huge space saver and lifesaver! The notifications from the app are great! We know when the washer is done and the dryer is complete. You can select so many different options. You definitely have to allow lots of time for the full cycle. If you have hang dry, you can do delicates only without drying. It’s great! Your clothes wash and dry without having to move the laundry to another machine! And the best part, you store your detergent and fabric softener and the washer/dryer dispenses it for you! That’s a huge timesaver!

[This review was collected as part of a promotion.] I love my laundry machine! It cleans well, its not especially loud, and I love the automatic soap and softener dispensers! I love that I can throw in a load of dirty laundry and it comes out washed and dried. You have the options to only wash, only dry, and several cycle types to choose from. I dont regret a thing!

[This review was collected as part of a promotion.] Positives: * It does what it needs to do on a 110 20amp circuit and all in one unit. * You get notifications when it completes one part of the cycle. * Clean filter, low detergent and clean cycle notifications are nice Negatives: * Doesn't always dry everything all the way * Can't control from smart things to start remotely * no option for newer items (laundry sheets, washing or pods), only liquids * no dryer sheet option (we are in 2025, so this should have some automation from a top technology company)

[This review was collected as part of a promotion.] Love the idea of loading the laundry and when it's done it's dry and ready. The AI features are great and helpful save energy. The vent free option is also nice as it allows you to seal off the existing vent to also save energy.

[This review was collected as part of a promotion.] I have to say, I was hesitant to buy an all-in-one washer/dryer. This thing is amazing. Everything comes out perfectly washed and dry. I thought the size was going to be an issue. Nope. I wash queen and king size sheets and blankets with no issues. And it sends me a message to say when each cycle is done. I am so happy with my purchase.

[This review was collected as part of a promotion.] This is an amazing product, I love having a more active role in the maintenance on my appliances. It even connects with my other Samsung appliances like a little smart community. Washes my clothes way more thoroughly than my dilapidated apartment thin twin. The smart wash option is what I use every time, it know what to do. Also having a large reservoir for softener and detergent is fantastic.

Dangerous and potentially fatal flaw in the Samsung Bespoke All in One Washer and Dryer. I purchased this product 06/26/2024 and it was received and installed 07/03/2024. At first everything was fantastic, clothes came out clean and dry, I’d set a load before bedtime and we were easily able to keep on top of the laundry for a family of six. After about 6 months I noticed that the laundry was consistently damp at the end of a drying cycle. I followed the instructions on the Samsung support center to clean the heat exchange coils and make sure the lint trap and surrounding area were clean. That seemed to help for a couple loads and then the performance issues returned. I contacted Samsung and a service repairman was sent to look at it. He didn’t see anything wrong, and suggested washing the lint trap every few uses to prevent a buildup of fabric softener. The performance issues continued, and it was a huge disappointment to have spent $1,999.99 dollars on a piece of equipment that was having to be run multiple times just to get a dry load of laundry. It became difficult to stay on top of the laundry, and frustrating as the lower washer filter was continually becoming clogged with hair. Finally, out of desperation, seeking answers to this issue, fed up with soggy clothing and multiple runs that used MORE energy, and caused us to constantly be behind on the laundry, I turned to Reddit threads and Youtube. This washer/dryer combo is promoted as being ventless, a huge plus, because of no need to constantly clean an external vent, increasing our risk of a house fire. As a first responder family that was a relief. According to Consumer Affairs, “Dryers are responsible for approximately 13,820 fires annually.” I faithfully cleaned the lint trap every load and followed all the instructions provided by Samsung for continuing maintenance. What I found inside the back of my washer/dryer unit was shocking. After scouring Youtube I finally found an account that showed how to remove the lid and open the top of the lint chute, the chute that carries all the lint up to the trap where it can then be removed. The lint chute was almost completely filled with lint, there was a small hole through which air could get through. This obviously explained the poor performance issues with drying, but was shocking as it’s a huge fire hazard, and the only way to reach it is to take apart the washer/dryer. Attached is a photo of the pile of lint that I removed from the unit. Pencil for reference to HOW much lint was stuffed in there. Obviously there is a flaw in the design of the chute that carries the lint to the trap. This will be an ongoing issue, where to fully clean the unit I, as the consumer, have to take apart the washer/dryer to access the built up lint. This is a fatal flaw in this unit, one that I’m grateful to have found, but one that has the potential to cause house fires for the other consumers that have bought it. There is no way to clean the lint, and consumers have no knowledge of the build up unless, like me, they spent hours trying to find somebody on Youtube or Reddit that might know how I could fix my wet laundry. Do better Samsung. In 2023 there were 4,371 fire deaths. So far in 2025 there have been 1,240 home fire deaths. The NFPA reports that, “between 2016 and 2020, the United States experienced an annual average of 350,800 home structure fires.” My family is lucky to not be part of that statistic, you’d better hope that others who bought the same product have that same luck.

This is literally the WORST machine on the market. It advertises “large capacity”, “good for pet hair”… ALL LIES. I bought this while I was pregnant thinking it would make my life easier and it’s done nothing but add stress to my life. Worst money I’ve ever spent. The compressor has gone bad twice in less than a year, it won’t dry a normal size load, everything you wash smells like mildew.. and on top of that Samsung customer service is HORRIBLE. If I could give this machine negative stars, I would. I will never buy another Samsung product in my life.

[This review was collected as part of a promotion.] I recently upgraded to the 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo™, and it has completely transformed my laundry routine. This all-in-one unit is not only sleek and modern in design, but it also delivers exceptional performance with cutting-edge AI features. The AI OptiWash & Dry technology is a standout—it automatically senses fabric types and load sizes, adjusting the wash and dry cycles for optimal results. My clothes come out clean, fresh, and perfectly dry every time, with no guesswork involved. The ventless heat pump drying is a game changer. It’s energy-efficient, gentle on fabrics, and ideal for homes without traditional dryer vents. Plus, the 5.3 cu. ft. capacity is surprisingly spacious, easily handling large loads including bedding and towels. I also love the smart connectivity. Being able to monitor and control cycles from my phone adds a level of convenience I didn’t know I needed. The quiet operation and stylish Bespoke design are just icing on the cake. If you're looking for a high-performance, space-saving laundry solution with smart features and energy efficiency, this is absolutely worth the investment.

[This review was collected as part of a promotion.] As a full-time working single father of two, this unit has been an absolute game-changer. I often joke that it washes, dries—and even folds—my laundry! Jokes aside, I’m genuinely impressed with how powerful and efficient this system is, especially considering it’s ventless and runs on a standard 120v outlet. It handles everything with ease and even notifies me when it’s time for self-cleaning or when the detergent dispenser needs a refill. The built-in AI is a standout feature—it automatically senses the load and dispenses the right amount of detergent, which has consistently left my clothes smelling clean and feeling fresh. I haven’t tried other all-in-one washer-dryer units, but I can confidently say Samsung really nailed it with this one. It’s simplified my routine and made laundry one less thing to stress about.