Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
Back to item details
4.6 out of 5 stars
stars
1,266 ratings1,266 reviews
  1. 5 stars79% (994)
  2. 4 stars12% (158)
  3. 3 stars4% (50)
  4. 2 stars1% (16)
  5. 1 star4% (48)

Member photos

  • +526 images
Sort by |
Showing 1,151-1,160 of 1,266 reviews
Sep 10, 2024
Luv2shop
5 out of 5 stars review

Great to work load the soap and fabric softener in

[This review was collected as part of a promotion.] I love this it is so neat you put your stuff in and no worries it does everything and let’s you know when it’s done ✅

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 6, 2025
Preshy
4 out of 5 stars review

Awesome 2in1 laundry machine

[This review was collected as part of a promotion.] One thing I love about this machine is it's ability to wash and dry at the same time without having to move clothes around.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jul 11, 2024
SL0906
5 out of 5 stars review

Great All in one unit

[This review was collected as part of a promotion.] Love the washer and dryer combo, it has a plethora of cycle options and offers great flexibility. The UI and AI feature very intuitive, and Samsun continually updating to offer more features.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Aug 13, 2024
NIGHTINGALE62069
2 out of 5 stars review

Nice product

[This review was collected as part of a promotion.] I bought this in June and have been pleased with it except for the fact that it turns itself on several times a day and no one seems to know how to fix it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Hello there, We understand how you felt about your washer turning on by itself. Let us help you. We would be delighted to communicate with you directly and assist you in any way we can. Please contact us using the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147437888) to help our team pull up your information when you message us. Thank you. -Kimberly

Jan 23, 2025
ysp1201
5 out of 5 stars review

so easy

[This review was collected as part of a promotion.] Bought this 2 months ago- works very well and decreases all the time I have to spend to transfer laundry from washer to dryer

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Aug 12, 2024
SpaceandTime
4 out of 5 stars review

Time Saver

[This review was collected as part of a promotion.] I am happy with my Laundry Combo! It is a real time saver. I like that I can just wash or wash and dry.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 17, 2024
Manny
5 out of 5 stars review

Easy to use!

[This review was collected as part of a promotion.] GREAT FEATURES! We bought this a mont ago and love the convenience, put your clothes in and that’s it, phone will let you know when done!!!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Dec 9, 2024
Mohamed31004
3 out of 5 stars review

Good product!

(This review was collected as part of a promotion.) I kind of like this product but would like to mention that if you put it on discount it would be worth the price

Review from Samsung Canada
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Mar 3, 2025
Lian Tuang
1 out of 5 stars review

Energy and water usage reporting not working.

The energy and water usage history is always showing 0 even after 3 washes. I have no idea it’s a software or sensor issue. Until the issue is fixed I will keep my one star review.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Lian Tuang, thank you for contacting us regarding the energy and water history feature that is not working. We want to speak with you directly to discuss this matter and see what assistance we can provide to fix it. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148532558) to help our team pull up your information. Have a great day. ^Camille

Mar 4, 2025
Dave1907
2 out of 5 stars review

Unit vibrates during dry cycle

The only bad thing about this unit is during the dry cycle, in the upper left-hand section it vibrates part way through the cycle. I have the unit on a level surface and the unit is level.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Dave1907, we will do everything possible to ensure your washing machine operates at its best. Let's take care of this. We recommend checking the link to your user manual to help you ensure the dryer won't vibrate excessively. Under "Excessive vibrations or makes noise," turn to page 79. Then, follow the troubleshooting steps provided under "Action." Manual https://downloadcenter.samsung.com/content/UM/202501/20250123162936341/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250123_1.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148535410) to help our team pull up your information. Have a great day. ^Camille