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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
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4.6 out of 5 stars
stars
1,710 ratings1,710 reviews
  1. 5 stars78% (1,332)
  2. 4 stars13% (225)
  3. 3 stars4% (71)
  4. 2 stars1% (20)
  5. 1 star4% (62)

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Showing 1,031-1,040 of 1,710 reviews
Jan 13, 2026
Reviewer name: Roma
5 out of 5 stars
5 out of 5 stars review

No more musty laundry

[This review was collected as part of a promotion.] I was always the mum washing the laundry at least 3 times because I forgot to move it to the dryer in time. This has made my life so much easier. The best part is the AI Opti Wash Cycle learns and improves with time. I can load a big load at once as well. Bonus points for the large capacity detergent and softener dispenser. No more measuring out detergent for each load. If you are a busy household this is an amazing investment!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jan 20, 2026
Reviewer name: Elox
1 out of 5 stars
1 out of 5 stars review

Worst maintenance todo…

Great at washing everything. Worst thing is cleaning this SD card lint filter that does not stand on its own and can not be plced anywhere in a bespoke mannr. And then…The drain is hidden behind the cartridge of soaps and the hose barely reaches the end of the unhinged door. And then It is not at an incline where just any bottle can recieve the run off water. Ifs just nightmare and not worth the money to commit to this maintenance. Im so upset I came to this website lookin c accesories that would help the cleaning process. Not even writing this review is easy, look at the darn typos that generated idk what these letters are jumping.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung Care

Hi Elox, We understand you're disappointed with not having the best experience with your laundry combo. Let us help. Here is a link to the user manual; kindly go to pages 62-77 for a guide on how to maintain your laundry combo. User manual. https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151885345) to help our team pull up your information when you message us. Thank you. -Ricardo

Jul 23, 2026
Reviewer name: Michy92
5 out of 5 stars
5 out of 5 stars review

Wonderful machine

[This review was collected as part of a promotion.] Very spacious fits my living room carpet. It amazes me every single time. Don't walk, run!!!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 15, 2026
Reviewer name: Debo
5 out of 5 stars
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] Great machine!!! Love it!! Highly recommend getting the washer/dryer combo

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 11, 2026
Reviewer name: Grey
5 out of 5 stars
5 out of 5 stars review

Great and efficient

[This review was collected as part of a promotion.] Amazing product no issues and really easy to use i have little to no complaints

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jul 5, 2026
Reviewer name: Nomoredryerrot
5 out of 5 stars
5 out of 5 stars review

Wish I had this sooner!

[This review was collected as part of a promotion.] Best washer/dryer combo ever wish I had this sooner! Highly recommend!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 22, 2026
Reviewer name: Hello there
5 out of 5 stars
5 out of 5 stars review

Washes really well really love the app

[This review was collected as part of a promotion.] Drying with this dryer is easy hook up the smart app And that's it

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 25, 2026
Reviewer name: Parthi
1 out of 5 stars
1 out of 5 stars review

Does not dry clothes and clothes don't smell fresh

[This review was collected as part of a promotion.] Does not dry clothes, there is water in the dryer lint area. Also vibration is intense.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Parthi, Thanks for sharing the details about your laundry combo with us, Parthi. We appreciate the opportunity to better understand your experience. Load size and the cycle being used can affect drying performance, and we also want to make sure the laundry combo is level and the shipping bolts have been removed. We've included a couple of guides to help improve drying results and reduce vibrations: Drying Support: https://www.samsung.com/us/support/troubleshoot/TSG10006774/ Vibration Support: https://www.samsung.com/us/support/troubleshoot/TSG10007111/ We'd also like to take a closer look into the lint concern and explore ways to help. You can reach us through any of the contact options below. 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152785487 ready when you contact us so we can assist you quickly. We appreciate the opportunity to support you. Jeffrey Samsung Care

Jun 14, 2026
Reviewer name: Vivek
5 out of 5 stars
5 out of 5 stars review

Effortless combo

[This review was collected as part of a promotion.] Like the way washess and drys, effortlessly making clothes better

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 12, 2026
Reviewer name: Mambaa
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Great efficiency, great interface, great capacity and great automation with great compactness

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069