[This review was collected as part of a promotion.] here is my review of the Bespoke AI Laundry Combo AI Home 7" LCD Display AI OptiWash™ and Dry 5.3 cu. ft. It's awesome!

[This review was collected as part of a promotion.] The interface is very neat, comes with a lot of options. Not very big, about the size of a normal washer just taller.

[This review was collected as part of a promotion.] Makes my home feel very modern! Would recommend this to anyone! Great capacity, efficiency, automation, ergonomics, and interface.

[This review was collected as part of a promotion.] Our machine might be one of the best ones we've used so far . It washes well, it fits a large load .

[This review was collected as part of a promotion.] The capacity is perfect for my family and doing laundry doesn't take too long. It fits well in the small space that I have for my laundry.

[This review was collected as part of a promotion.] Love the automation, efficiency, and capacity while control settings etc on app. Great features & makes doing laundry easier.

We have had our machine for 18 months and its been 100% reliable. Its very efficient, sometimes less than 1 kwh for a load. Throw your clothes in, press play and 2 to 3 hours later put away your clothes. It takes as big a load as we will ever put in it. A sleeping bag is no problem. Clothes cone out softer than a regular drier and I really think it will extend the life of our clothes and reduce the amount of fibers going down the drain. Thats based on the greatly reduced amount of lint we have to clean. We are an empty nest couple so I can speak to how it would work for a household of 3 or more. My feeling is that if you adapt your laundry habits to a combo it will be just fine. Lots of cycles. Bedding takes a long time. We learned to wash sheets on permanent press which cuts the time in half. Also we wash towels on normal AI setting vs towel setting. The towels still come out soft and clean in much less time. The tanks for detergent and softener are great. Saves measuring and mess. The machine tells you when to refill and a full tank is good for many loads. For us its good for at least a couple of months. Very happy with it.

We have only had this machine for couple of weeks. Still going thru learning and trying different wash settings. Everything seems to be working well, I am making sure to do a thorough cleaning of filter after each use. Having only the digital screen to do all my setup for loads is definitely interesting, lots of information after each load is done as far as water usage, energy consumption, etc.

I owned this washer dryer combo for 34 days when it developed a mechanical failure during the dry cycle. Contacted Samsung support twice first time my ticket was closed without talking to a representative second time I was told this is a cosmetic issue not covered under warranty. I spoke to management and advised the same and was also told there are no service centers in my area that I should seek and independent center as this would be an out of pocket cost for me. I contacted a service center and he evaluated the machine and noted that this was a mechanical issue where the machines left block busted inside the tub causing the so called “cosmetic damage” I was told that this is covered under the Samsung warranty. Called Samsung back an additional ticket was placed again was told no service centers in my area and nothing they can do to fix it for me. If I have a non authorized appliance work on my combo it voids the warranty. Currently I have been without a washer and dryer for 2 weeks and no one from Samsung will contact me to assist I've even contacted executive customer service and no one has contacted me and it's clear they don't care about their customers only the money they can make off of you.

While I think this is a decent and first of it's kind, then this is great. I like that I don't have to exchange laundry. Design flaws? Absolutely. The drain filter is too low, and you have to wait a long time for the water to release. If you happen to leave it alone with a small bowl, then you may let it spill. I also tried to use the internal support troubleshoot, and it didn't help when I had a clogged drain filter. At least I did figure it out. I like that it's small for tighter, cramped places. I wish it would also start cycles using the Smart Use, though. I could never seem to get that figured out. Also, why have "Bubble Soak" in the system, when it can't be used? I really wish that was available!