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Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
616 ratings616 reviews
  1. 5 stars65% (399)
  2. 4 stars19% (118)
  3. 3 stars6% (38)
  4. 2 stars3% (21)
  5. 1 star6% (40)

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Showing 61-70 of 616 reviews
Mar 20, 2024
Reviewer name: George28
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good and Bad

[This review was collected as part of a promotion.] The Refrigerator is great.Food stays fresh, ice cubes are made quickly, and the technology is great. The app is a great tool to keep one apprised about the condition and status. The Negative was the delivery and trying to reach someone to repair the doo which was out of order,a problem the flange.Should have been handled by the delivery company.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Apr 24, 2024
Reviewer name: NormFridge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ice maker works well, too.

[This review was collected as part of a promotion.] Purchased this refrigerator /freezer about 2 weeks ago and we have been pleased with it.' Space is well-defined and easy to use. Shelves and trays are adjustable and easily changed to fit personal needs. Freezer and ice-maker is far better than our previous one. Looking forward to years of use....

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jan 3, 2023
Reviewer name: RAEdwards
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So in love with this refrigerator

Our old fridge wasn’t working well (different brand) and was causing our food to go bad very quickly, so we bought this one almost a month ago. So far I’m absolutely loving it! It’s easy to use and set the temps, easy to hook up to the water line and keeps temperatures accurately. The only thing I wish it came with was a slider shelf for taller items but it’s not a deal breaker. I really like how the water dispenser is in the fridge and not on the front of the door where it can drip down the front of the door. The ice maker keeps up with the amount of ice we need and is always full. I wish the ice maker came with an ice scoop but that’s not a deal breaker either. We bought this and 3 other LG kitchen appliances the same day and we are very pleased with all of our purchases.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 20, 2023
Reviewer name: Busymom901
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Smells from decompose meat lingered

[This review was collected as part of a promotion.] I am overall happy with the fact that this is a smart fridge which can run diagnostics. I did have an issue with the refrigerator turning off when I was away for a couple of weeks. I had not setup notification at that time. The meats in the freezer went bad and the stench remained 2 months later despite cleaning the fridge, changing air filter and water filter.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Sep 2, 2023
Reviewer name: T Crawford
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great capacity and design

[This review was collected as part of a promotion.] Excellent storage space for a counter-depth refrigerator. Main refrigerator compartment stays very cold, thanks I believe to the metal panel on the back wall of the fridge. The freezer has produced plenty of ice for our needs. This model operates very quietly. I researched for weeks before making this purchase, as I did NOT want to have to deal with a return or buyer's remorse. The capacity, proper cooling and longevity were my top concerns. So far, we are extremely satisfied with this product!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Nov 16, 2023
Reviewer name: JAM63
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so great!

The refrigerator works perfectly so far and, like Winnie the Pooh's treehouse, is much larger on the inside than it appears on the outside! I like the bottom loading freezer. The interior water dispenser is a really great feature, keeping drips off the exterior of the fridge. Have only had it for about a month, but so far it is wonderful!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jun 5, 2023
Reviewer name: chmohler
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New LG Refrigerator

[This review was collected as part of a promotion.] We bought this LG refrigerator on May 24, 2023, and our initial experience has been very good. One little glitch that was not in the operator's manual is that the ice maker and the water service will not work if the controls are locked.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Dec 24, 2023
Reviewer name: JBF33
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Space Saving, yet tons of storage.

[This review was collected as part of a promotion.] I love how it’s space saving, yet maximizes the internal storage space. I love the internal water dispenser and the ice maker. This fridge feels huge on the inside while compact on the outside. Makes our old fridge seem obsolete, and our old fridge wasn’t that old.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jun 12, 2023
Reviewer name: Jenny Jelly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We can see our food choices!!

We love this refrigerator! Seriously, we can see our food and keep our food organized. The fridge portion is all at eye level, with freezer drawer below. Tons of room in both areas, with adjustable shelves - happy to see the butter cage was no longer built in- that was wasted space to us. Delivery and installation was a total breeze!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social Media

Thanks for your review mentioning the quick and smooth delivery process! We're glad to hear your loving all of the useful features available in your fridge! #LifesGood when you can make the most of your 27 cubic feet of space available in your fridge! We're available for support should you need us. Feel free to reach out to us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. ^Chris

Dec 4, 2023
Reviewer name: GGomez79
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not to happy with the refrigerator

We bought refrigerator less than a year and the evaporator fan went out. I think the water dispenser inside the refrigerator is a bad idea because we are constantly getting water and having to open the door is a bad idea. The refrigerator is losing cold air every time you open the door. I think it should be on the outside of the door.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Digital Care Team

Hi there. We appreciate your review and value the ideas you have that may improve our customer experience. Should you be inclined to, feel free to let us know more here: http://spr.ly/6423RJAYP. Please reach out to us for assistance in resolving your evaporator issue! Our handle on social media is @LGUSSupport. Please send us a PM with your phone number and refrigerator information (model and serial numbers). We'd like to ensure a resolution you can be satisfied with is reached! ^Chris