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Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
616 ratings616 reviews
  1. 5 stars65% (399)
  2. 4 stars19% (118)
  3. 3 stars6% (38)
  4. 2 stars3% (21)
  5. 1 star6% (40)

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Showing 51-60 of 616 reviews
Sep 4, 2023
Reviewer name: Vt Stef
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Doesn’t get better than this

I recently purchased this refrigerator to replace a two year old (not LG!) fridge which could not be repaired. I was anxious at first because it was larger than my previous fridge. What a pleasant surprise! It looks fabulous and is keeping my food fresh. So easy to store and find food in the fridge and freezer. Quiet too. And perfect ice cubes. I am so glad I purchased this refrigerator. Highly recommended!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Dec 17, 2023
Reviewer name: cjs45
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy Customer

[This review was collected as part of a promotion.] I like my new LG refrigerator very much. However, shortly after purchase the ice maker and water dispenser stopped working .A repairman came and found a kink in the water line which he fixed and now everything is working perfectly. The people who have helped us with the purchase and repair have been very helpful and courteous.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jan 1, 2023
Reviewer name: HowF
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good refrigerator horrible water feature

I’ve had this refrigerator for over 2 weeks now. It’s a nice refrigerator BUT. It has the water and ice maker and the water with that filter taste like crap. My tap water tastes better. I bought this because of the ice maker and water Have to tell you I’m sorry I did . For the money I paid for this refrigerator the water should taste good . At this point I can’t even use the water or the ice maker. If I could return this refrigerator at this point I would and buy something else that the water filter works. And can actually use the features. For the money LG charges I would expect everything to work

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Sep 2, 2023
Reviewer name: T Crawford
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great capacity and design

[This review was collected as part of a promotion.] Excellent storage space for a counter-depth refrigerator. Main refrigerator compartment stays very cold, thanks I believe to the metal panel on the back wall of the fridge. The freezer has produced plenty of ice for our needs. This model operates very quietly. I researched for weeks before making this purchase, as I did NOT want to have to deal with a return or buyer's remorse. The capacity, proper cooling and longevity were my top concerns. So far, we are extremely satisfied with this product!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Feb 15, 2023
Reviewer name: Sherre Gwen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LQ French Door Refrigerator

So happy I bought this model. No more on door water/ice dispenser issues. Loads of room even though it’s the same size as my old refrigerator. Best use of available space. Love that the water and ice dispensers are on the inside. The flow of the dispenser is great, fills a 30 Oz glass in 15 seconds.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jul 7, 2023
Reviewer name: LGhaspoorqualitycontrol
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Mixed parts

I bought the counter depth refrigerator in November. In the spring I tried to replace the air filter. The air filter from the factory was removed from the frame and shoved into the filter holder, breaking it. The factory air filter was square and the holder was rhombus shaped. I was sent a new filter holder, but it will not mount to the refrigerator. The filter feature is useless. My refrigerator has no filters available for it. How does something like this even happen with a major appliance company?

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG SOCIAL MEDIA

Thank you for sharing your concern with us. We apologize for the inconvenience you’ve experienced with your Refrigerator. Please know that we take your concerns seriously and we are more than willing to help you with this matter. To better assist you and maintain your privacy, please send us a private message on our Facebook or Twitter using @LGUSSupport, and we’ll work towards resolving your concern promptly. -Francine

Nov 15, 2023
Reviewer name: syu515
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect!

I was looking for a large capacity fridge because I probably have one too many condiments in my fridge that take up space so I wanted a larger fridge but I really didn't want a regular depth one because it would stick out too much in my tiny kitchen. The counter depth max fridge is perfect. I really love the deep door shelves also to put all my condiments. I also didn't want a fridge that has a beverage center so the sleek water dispenser inside is perfect for when I want some cold water. This fridge is everything I could ask for and more!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Aug 7, 2023
Reviewer name: Betty MP Jr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Glad I bought this fridge

This fridge is spacious and attractive. It looks a lot like my previous fridge, but it's larger on the inside. The shelves are adjustable, the drawers are deep, and the door shelves are wider. I can store many more items. The freezer drawers are also deep and spacious. The outside is easy to keep clean since I have the no fingerprints finish, and it's a good-looking fridge.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 20, 2023
Reviewer name: Busymom901
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Smells from decompose meat lingered

[This review was collected as part of a promotion.] I am overall happy with the fact that this is a smart fridge which can run diagnostics. I did have an issue with the refrigerator turning off when I was away for a couple of weeks. I had not setup notification at that time. The meats in the freezer went bad and the stench remained 2 months later despite cleaning the fridge, changing air filter and water filter.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jun 5, 2023
Reviewer name: chmohler
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New LG Refrigerator

[This review was collected as part of a promotion.] We bought this LG refrigerator on May 24, 2023, and our initial experience has been very good. One little glitch that was not in the operator's manual is that the ice maker and the water service will not work if the controls are locked.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114