Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
608 ratings608 reviews
  1. 5 stars65% (398)
  2. 4 stars19% (116)
  3. 3 stars6% (38)
  4. 2 stars3% (19)
  5. 1 star6% (37)

Member photos

Sort by |
Showing 51-60 of 608 reviews
May 4, 2023
Reviewer name: Deedeeq
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice refrigerator

This refrigerator was purchased after much research. It holds so much more than our previous counter depth refrigerator. The interior water dispenser works for us and gives a clean outside appearance. I gave it four stars because it was delivered with a small ding on one door and am in the process of having the door replaced. The LG rep has been very helpful.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Social Media

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Dec 28, 2022
Reviewer name: Oscar Budhram
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible Service Contract

[This review was collected as part of a promotion.] No issues with the product just that during delivery they broke the right draw track and it’s going over a month now for the LG service technician to come and fix the issue. I am still without a freezing compartment!!!!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Oct 9, 2023
Reviewer name: Gladitwasagift
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No thank you!

Since I've received the refrigerator I have been unable to open the freezer door properly. I have had to unplug the refrigerator twice in order to get the freezer door to open up. That's utterly ridiculous. I've called several times to get support to which I've gotten nothing. What's the point of the refrigerator if I can't use the freezer or I have to unplug it in order to get it to open.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG US Support

Hello there! We understand that you have concerns about the LG Refrigerator freezer door not opening properly, and we're here to help! To provide you with the best possible assistance, we kindly ask that you reach out to our LG Social Media team by using the hashtag @LGUSSupport when posting on Facebook or Twitter. Be sure to include the model and serial numbers of your refrigerator so that we can provide you with the best possible assistance. ~Rita

Aug 8, 2023
Reviewer name: Mac54
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice Fridge - Happy But Wanting

We’ve had this refrigerator for 3 weeks. We’re mostly happy with the features. Wish the freezer was a little bigger. Because the refrigerator part is so large, we would like to see more room given to the freezer. We’re kind of disappointed in the water dispenser. You only get about 12 oz of cold water. After that water is room temperature. Also it seems wasteful to need to open the door every time you want to get a drink. In retrospect, we think the LG should have put the water dispenser on the outside, without ice.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Mar 3, 2023
Reviewer name: Dianes7
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] I bought this fridge two months ago, and I have to say I’m extremely pleased with it. It has a lot of space. It has a lot of shelves on the side doors you can see everything clearly and the freezer is also big and it’s easy to find stuff. It’s also easy to clean, which I am pleased with totally recommend that.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jan 21, 2024
Reviewer name: TELB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator!

[This review was collected as part of a promotion.] We wanted a counter depth refrigerator that offered maximum capacity and are happy to have found this LG. We like the interior water dispenser that is a space saver in the door. It’s a very clean sleek look with plenty of space.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jun 12, 2023
Reviewer name: BrendanH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the fridge, unsure about filter

I love this new fridge! The space inside is amazingly large and easy to see things. The ice maker in the freezer is awesome. I'm still not sure about the filter though. Water tastes weird and I've emptied 2 gallons of water already. Might try buying a new filter to see if the this one just isn't good.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social Media

Hi, thanks for your honest review for your 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. Please contact us at (800) 243-0000 so that we can look into your issue with your filter! Our hours of operation are from Mon. to Sun. 8AM - 9PM EST. We'd be happy to work towards resolving the odd tasting water issue you've described in the review! We look forward to hearing from you! ^Chris

May 31, 2023
Reviewer name: B Nelson
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

We're liking it a lot!

[This review was collected as part of a promotion.] We bought this refrigerator as part of a kitchen remodel. We're quite pleased with it so far, and it looks great in its new home. We chose the countertop depth model, as we didn't want it occupying a ton of space. The fridge is laid out well and there is a lot of internal space. Of all the brands and models that we looked at, LG seems to have thought through how to make a shallower fridge while maximizing space for everything.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jun 6, 2023
Reviewer name: Love my LG fridge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Counter Depth Fridge with Tons of Room

Our old LG fridge lasted almost 12 yrs & we were very happy with it. This new Counter depth fridge is almost the same model with a few upgrades. Water dispenser inside works great. No button to push with free hand, just press glass against lever to get water. Only 2 produce/meat drawers, but they are large & can hold a lot of food. Even though this is a “counter depth” fridge, it is actually bigger than our old French door fridge. Door shelves are deep & can hold a lot. Freezer compartment big enough. Taller than old fridge so deff measure height! Love the clean look & no finger prints

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social Media

Hey! Thanks for inviting us back into your kitchen, and making the French Door a staple in your home! We always appreciate the feedback, and be sure to let us know if we can ever help. ^Ian

Aug 7, 2023
Reviewer name: Betty MP Jr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Glad I bought this fridge

This fridge is spacious and attractive. It looks a lot like my previous fridge, but it's larger on the inside. The shelves are adjustable, the drawers are deep, and the door shelves are wider. I can store many more items. The freezer drawers are also deep and spacious. The outside is easy to keep clean since I have the no fingerprints finish, and it's a good-looking fridge.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114