We absolutely love this fridge! It looks great in our kitchen, and we just can't get over how much we can fit inside of it. I especially like that it's connected to the app on my phone so I get an alert when the door is accidentally left open. That's been very helpful on multiple occasions. I was really worried about buying a new fridge since it's such a big decision, but we really couldn't be happier!

Overall we are happy with our refrigerator. It seems to be running very well and gives us the addition storage we desired. One think that is puzzling is the classification "counter depth." It sticks out about 7 inches from our counters. Either our counters and cupboards are smaller than most peoples or the label counter-depth is a misnomer.

My fridge has not worked since it arrived and getting a warrenty part has been the most frustrating and horrible experience ever. Now the part sent is the wrong part and I may have to start the whole process over . We will see....... The technician is not willing to spend more time dealing with LG so no one is happy. And I still do not have a working refridgerator. If LG will get me my part THIS WEEK, I can modify this reveiw slightly!

Great design, so much space for counter depth, nice deep veg and fruit trays, ice maker works perfectly, temps seem perfect, quiet. Water temp seems too warm, not as cold as water kept in jug in fridge. Maybe that is normal? Had to order second delivery because first one had surface defects on doors (small dots and a couple of scratches). But other than water temp, very happy so far.

We bought this model after reviewing many choices at the local appliance emporium. It had the essential features we were looking for - “inside” ice maker and water dispenser, French doors and large capacity. The WiFi connection was a bonus. Set up a breeze and tired fridge halled away. Should have replaced it sooner.

[This review was collected as part of a promotion.] I've had this fridge for about 3 months now, and it's been excellent. It has a bright, spacious interior, big enough that you don't realize it is a count-depth. The door shelves are enormous, with ample space for two gallons of milk in a single shelf. The freezer is likewise spacious and well laid out. The ice maker has worked reliably and makes consistent sized ice cubes. The smart features are subtle but useful, such at a chime if you leave the door open (and a push notification to your phone if you have it set up). I also appreciate the energy monitor feature of the app--the fridge appears to run very efficiently. On top of all that the fridge is also very quiet--I really only notice it running when the ice maker is actively working.

Fridge design and appearance are very nice. The chilled water is not chilled, not warm, but not any colder than our tap water. The ice maker is slow. It takes more than 48 hours to fill an employ ice maker. 11 months after purchase, ice maker failed. LG sent new one free of charge, but it is still slow.

Bought this fridge in Dec 2022. We forgot to connect it to Wi-Fi .....six months later, it turned itself off & all our food spoiled. Technician came out to explain that we needed to download update to internal computer!! Who knew?!Now that we have it connected to internet, it's GREAT!

Bought my refrigerator about 3months ago. It is everything its supposed to be. Being counter depth, I was concerned it wouldn’t hold much but it is extremely large and holds a very large amount. Love the hide away water dispenser which also allows for more room inside for food storage. A great machine.

Nice refrigerator. First one that was delivered had a crack in the corner of inside liner and a crack in the vegetable drawer. The shelves are very hard to put back in once they are taken out. No dividers for the cheese and cold cut drawer. And no options for the door shelves to adjust to different heights. So ketchup bottle does not fit because it’s too tall. Also no butter shelf or egg holder.