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Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
616 ratings616 reviews
  1. 5 stars65% (399)
  2. 4 stars19% (118)
  3. 3 stars6% (38)
  4. 2 stars3% (21)
  5. 1 star6% (40)

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Showing 41-50 of 616 reviews
May 3, 2026
Reviewer name: KM27
2 out of 5 stars
2 out of 5 stars review

NOISY ICE MAKER

My LG refrigerator has a very noisy icemaker which has been replaced since I bought it with an equally noisy icemaker . This design needs to be revisited.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG

Hello. Thank you for sharing your experience with your LG Refrigerator. We appreciate you letting us know about the noise from the ice maker, even after a replacement, and your feedback regarding the design. We’d like to take a closer look at your specific model so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG refrigerator ice maker noise issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific ice maker noise issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator--20153121328438 ^James

Nov 1, 2023
Reviewer name: Dino L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!!

[This review was collected as part of a promotion.] I love this refrigerator. It is spacious and holds so much more than my old refrigerator did. The layout is perfect and the bins in the door are big enough to put all of the tall items I use to have to store on my shelves. This opens up the shelves so I can see what is there. I use to have to take things out in order to find what was behind. The freezer bins are also spacious and hold a lot of food. I don't really like that you have to open the door to use the water dispenser but this isn't a problem for me because I chose not to hook up the water. For me this is a five star refrigerator.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 3, 2023
Reviewer name: JessN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Say hello to MORE SPACE!

I bought this a little over a month ago and am obsessed. Prior to this - we had a different counter depth fridge, that i really hated... didn't have nearly enough space. Switched to this counter depth max for the space and really love it. I go grocery shopping and STILL have space in the fridge. We took the old one into the garage for extra storage and haven't had to use it one time! Thank you so much LG for making this!!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Feb 11, 2024
Reviewer name: CL55
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall a very good product with only one glitch.

I choose this model because of its price, style, and storage space. This is my first LG product. I like everything about it except the internal refrigerator temperature control is not accurate. the lowest temp setting is 33 degrees, at this setting the internal is only 37 degrees. This might seem trivial to some, but I like my stored liquids to be very cold. Other that the temp issue this is a very good unit at a reasonable price.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jul 6, 2023
Reviewer name: Sue27
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Refrigerator Purchase

Have been enjoying my new LG 27 cubic feet, counter depth refrigerator for several weeks now and I’m very happy with my purchase. I love the roomy shelf space and storage room inside the doors. I have the extra internal door storage space since I did not select the outer water/ice dispenser. All is working very smoothly and quietly. I had one hiccup with a dent in one of the doors upon delivery, but LG quickly arranged to replace the door and it was done very satisfactorily by their local Service Representative.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Feb 28, 2023
Reviewer name: AZ Girl
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not as good as our last LG Refrigerator

This refrigerator is nice but not as good as our last LG refrigerator. We thought we got the same one but this one seems smaller inside. Also the installer scratched the handle and the door with a tool while putting on the handles. We got a replacement handle and now we need a new left side replacement door. We paid a lot of money for this refrigerator and it’s scratched by the installer.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Social Media

We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Refrigerator, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Sep 3, 2023
Reviewer name: JMcleod2
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Door problem

[This review was collected as part of a promotion.] The left hand door slams so hard it shakes the whole fridge and the things in it. Tech guy changed the hinge (same as the old one) and same results. Told us to shut the right-hand door first and it won't be so bad. I don't agree. I guess we will have to put up with it because otherwise we like the fridge.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Mar 6, 2023
Reviewer name: lisa8
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Looks and works great!

I have had the refrigerator for just over 6 weeks and I am very happy with it. It has more space in refrigerator and freezer than other counter depth brands. The ice cube maker works well and I like the ice cube size and large container. I have a thermometer in the refrigerator portion and it matches the temp setting. It is very quiet, which surprised me since my last frig was so noisy.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social Media

It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator, model LRFLC2706S. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Apr 21, 2024
Reviewer name: Donna 524
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not sure I would recommend it.

Nice refrigerator. First one that was delivered had a crack in the corner of inside liner and a crack in the vegetable drawer. The shelves are very hard to put back in once they are taken out. No dividers for the cheese and cold cut drawer. And no options for the door shelves to adjust to different heights. So ketchup bottle does not fit because it’s too tall. Also no butter shelf or egg holder.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Digital Care Team

Hey Donna. We truly value your feedback, which is essential to us. It allows us to gain a fresh perspective and explore innovative ways to enhance our services and future products. If you need assistance, don't hesitate to send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego

Oct 3, 2023
Reviewer name: Whittkatt
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pretty happy, and great customer service

I am happy with my purchase, in general. I feel like the shelf configuration could be better. I’m extremely limited on space for taller items, but, it works fine, overall. I did have an issue with the unit not cooling; everything in my freezer thawing, and the fridge warming. I had to toss about a thousand dollars worth of food. The fridge lights were still on, which was a confusing thing- it was on, but not working. I had a very good experience with a phone call to customer service, and learned that because while having some electrical work done, a breaker had been shut off, then quickly turned on again, and that was enough to cause the motherboard to shut down, and need to be reset. I was able to reset it, and it began working fine. I think this is a problematic design flaw. If the fridge is not cooling, then the lights and everything should go off, and perhaps an easily accessible, specific reset button should be present. That way you can see that the unit is not cooling, long before you find your stuff thawing. It should also have a built in surge protector, so this DOESN’t happen, with so many power “flickers” that occurs in my area. But, I do like the look and sleek profile of the fridge, and this was the only issue I have had with it so far. As I said, the customer service person was very professional and helpful.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114