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Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.4 out of 5 stars
stars583 ratings583 reviews
  1. 5 stars67% (392)
  2. 4 stars19% (110)
  3. 3 stars6% (37)
  4. 2 stars3% (15)
  5. 1 star5% (29)
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Showing 41-50 of 583 reviews
Sep 21, 2023
ADCS
5 out of 5 stars review

Verified Purchase

A great upgrade to our kitchen

We absolutely love this fridge! It looks great in our kitchen, and we just can't get over how much we can fit inside of it. I especially like that it's connected to the app on my phone so I get an alert when the door is accidentally left open. That's been very helpful on multiple occasions. I was really worried about buying a new fridge since it's such a big decision, but we really couldn't be happier!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Nov 29, 2023
Brande
4 out of 5 stars review

Verified Purchase

Good overall refrigerator

Overall we are happy with our refrigerator. It seems to be running very well and gives us the addition storage we desired. One think that is puzzling is the classification "counter depth." It sticks out about 7 inches from our counters. Either our counters and cupboards are smaller than most peoples or the label counter-depth is a misnomer.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 23, 2023
Liz000000
1 out of 5 stars review

Verified Purchase

Warrenty service sucks and still no part received

My fridge has not worked since it arrived and getting a warrenty part has been the most frustrating and horrible experience ever. Now the part sent is the wrong part and I may have to start the whole process over . We will see....... The technician is not willing to spend more time dealing with LG so no one is happy. And I still do not have a working refridgerator. If LG will get me my part THIS WEEK, I can modify this reveiw slightly!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Customer Care

Hey Liz, we want to get you what you need soon! Let's get in touch so we can look into your order details. Please send us a private message on social @LGUSSupport. Let's get you back to feeling like Life's Good! ~Tegan

Jul 27, 2023
EGcnbg
4 out of 5 stars review

Verified Purchase

Great design, some issues

Great design, so much space for counter depth, nice deep veg and fruit trays, ice maker works perfectly, temps seem perfect, quiet. Water temp seems too warm, not as cold as water kept in jug in fridge. Maybe that is normal? Had to order second delivery because first one had surface defects on doors (small dots and a couple of scratches). But other than water temp, very happy so far.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Sep 30, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Great upgrade!

We bought this model after reviewing many choices at the local appliance emporium. It had the essential features we were looking for - “inside” ice maker and water dispenser, French doors and large capacity. The WiFi connection was a bonus. Set up a breeze and tired fridge halled away. Should have replaced it sooner.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Nov 13, 2023
ahirz
5 out of 5 stars review

Verified Purchase

A no compromise counter depth fridge!

[This review was collected as part of a promotion.] I've had this fridge for about 3 months now, and it's been excellent. It has a bright, spacious interior, big enough that you don't realize it is a count-depth. The door shelves are enormous, with ample space for two gallons of milk in a single shelf. The freezer is likewise spacious and well laid out. The ice maker has worked reliably and makes consistent sized ice cubes. The smart features are subtle but useful, such at a chime if you leave the door open (and a push notification to your phone if you have it set up). I also appreciate the energy monitor feature of the app--the fridge appears to run very efficiently. On top of all that the fridge is also very quiet--I really only notice it running when the ice maker is actively working.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Apr 24, 2024
RJ P
3 out of 5 stars review

Verified Purchase

LG Fridge

Fridge design and appearance are very nice. The chilled water is not chilled, not warm, but not any colder than our tap water. The ice maker is slow. It takes more than 48 hours to fill an employ ice maker. 11 months after purchase, ice maker failed. LG sent new one free of charge, but it is still slow.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Digital Care Team

Hello there! We're delighted to hear that you're enjoying the LG model in your home! However, if the water dispenser is not dispensing cold water, it could be due to high temperature settings in the refrigerator and freezer compartments. Can you please check if both compartments are set to the recommended levels? Additionally, we suggest checking if the water filter needs to be replaced. If you require further assistance, please feel free to reach out to us on social media with the username @LGUSSupport, and we would be happy to assist you! ~Ave

Nov 11, 2023
KatSnak
5 out of 5 stars review

Verified Purchase

Fridge adventure

Bought this fridge in Dec 2022. We forgot to connect it to Wi-Fi .....six months later, it turned itself off & all our food spoiled. Technician came out to explain that we needed to download update to internal computer!! Who knew?!Now that we have it connected to internet, it's GREAT!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Sep 6, 2023
Stan7081
5 out of 5 stars review

Verified Purchase

Bought my refrigerator about 3months ago. It is everything its supposed to be. Being counter depth, I was concerned it wouldn’t hold much but it is extremely large and holds a very large amount. Love the hide away water dispenser which also allows for more room inside for food storage. A great machine.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Apr 21, 2024
Donna 524
3 out of 5 stars review

Verified Purchase

Not sure I would recommend it.

Nice refrigerator. First one that was delivered had a crack in the corner of inside liner and a crack in the vegetable drawer. The shelves are very hard to put back in once they are taken out. No dividers for the cheese and cold cut drawer. And no options for the door shelves to adjust to different heights. So ketchup bottle does not fit because it’s too tall. Also no butter shelf or egg holder.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Digital Care Team

Hey Donna. We truly value your feedback, which is essential to us. It allows us to gain a fresh perspective and explore innovative ways to enhance our services and future products. If you need assistance, don't hesitate to send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego