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Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
608 ratings608 reviews
  1. 5 stars65% (398)
  2. 4 stars19% (116)
  3. 3 stars6% (38)
  4. 2 stars3% (19)
  5. 1 star6% (37)

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Showing 41-50 of 608 reviews
Mar 28, 2023
Reviewer name: Happy in Cherry Hill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My new refrigerator

[This review was collected as part of a promotion.] We have had the new refrigerator since March 11the and we are extremely happy. We needed a counter depth unit and this one is huge inside while still fitting in our space. The ice maker is great and quick. We did not get it in the door because we wanted plenty of space. The only drawback, and it is minor, I would like to have a little more flexibility in adjusting the shelves

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social Media

Thank you for taking the time to leave your review for the 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. We're glad you're more than satisfied with the features and spaciousness available in this model. With that said, we're a company that's continuously innovating, we'll take your feedback regarding flexibility in adjusting the shelves into account as we generate future models. In the meantime, should you need support, you can contact us via chat or phone support. The details for these support options can be found here: https://www.lg.com/us/support/contact. ^Chris

Mar 8, 2023
Reviewer name: IDRCI
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Review LRFLC2706S

[This review was collected as part of a promotion.] Satisfied for the most part...I do not have a water line to feed ice maker; would like to see a better configuration to accommodate ice cube trays and ice bin as option. My only other complaint is one of annoyance when items, especially plastic drinking bottles stored on the door shelves fall over if you are carefull when closing the doors.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Social Media

It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Nov 4, 2023
Reviewer name: Havasu Dreams
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent product

I bought this several months ago and I am extremely happy with my new refrigerator. I love all the features including the height, adjustable glass shelves. The door bin storage is incredible. The icemakers extremely efficient and produces large quantities of device relatively quickly. Also love that I can control the refrigerator via the thinQ app.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
May 21, 2023
Reviewer name: Del179
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the new LG Frig; cConfiguration & Features

[This review was collected as part of a promotion.] Replaced whole suite of kitchen appliances with LG stainless steal. Design and appearance are great. No finger prints....at all!!!! Features and functionality are great, have only had them a month do still learning about all the features. Delivery and install team were great.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social Media

Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Nov 4, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleek without compromising space

[This review was collected as part of a promotion.] We checked out many refrigerators for our new home. We wanted (and needed) the slimmer appeal of counter-depth but also plenty of space, especially for entertaining. We love that the water dispenser is inside as we don't use it that often. Also, we don't use a lot of ice and the ice maker makes plenty enough. It even reminds us if the ice is old to dump it out. I also appreciate the app reminder to change filters or that a door is open.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Mar 28, 2024
Reviewer name: ncp30
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fits So Well!

I am so excited to say this is an awesome refrigerator❣️ This is the first time to try a “Counter-Depth” appliance and I am shocked to see how much more room we have in this 27 sq. ft. size vs. the 26 sq. ft. size we just replaced! It will fit in the new built in place we are building for it and now I will have more cupboard space where my old refrigerator was! It works great from the get go, and with the new phone ap as an information and safety source, it was not a great hassle to learn how to run. I’m very pleased with this purchase and would DEFINITELY refer it to others.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Digital Care Team

Hi there! Thanks for sharing your experience. Always great hearing when a counter‑depth fridge fits the space beautifully and brings that extra room you didn’t expect. If you ever need help in the future, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Dec 28, 2022
Reviewer name: Oscar Budhram
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible Service Contract

[This review was collected as part of a promotion.] No issues with the product just that during delivery they broke the right draw track and it’s going over a month now for the LG service technician to come and fix the issue. I am still without a freezing compartment!!!!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Sep 3, 2023
Reviewer name: JMcleod2
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Door problem

[This review was collected as part of a promotion.] The left hand door slams so hard it shakes the whole fridge and the things in it. Tech guy changed the hinge (same as the old one) and same results. Told us to shut the right-hand door first and it won't be so bad. I don't agree. I guess we will have to put up with it because otherwise we like the fridge.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 9, 2023
Reviewer name: Gladitwasagift
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No thank you!

Since I've received the refrigerator I have been unable to open the freezer door properly. I have had to unplug the refrigerator twice in order to get the freezer door to open up. That's utterly ridiculous. I've called several times to get support to which I've gotten nothing. What's the point of the refrigerator if I can't use the freezer or I have to unplug it in order to get it to open.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG US Support

Hello there! We understand that you have concerns about the LG Refrigerator freezer door not opening properly, and we're here to help! To provide you with the best possible assistance, we kindly ask that you reach out to our LG Social Media team by using the hashtag @LGUSSupport when posting on Facebook or Twitter. Be sure to include the model and serial numbers of your refrigerator so that we can provide you with the best possible assistance. ~Rita

Sep 4, 2023
Reviewer name: Vt Stef
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Doesn’t get better than this

I recently purchased this refrigerator to replace a two year old (not LG!) fridge which could not be repaired. I was anxious at first because it was larger than my previous fridge. What a pleasant surprise! It looks fabulous and is keeping my food fresh. So easy to store and find food in the fridge and freezer. Quiet too. And perfect ice cubes. I am so glad I purchased this refrigerator. Highly recommended!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114